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Teppakulam, Tiruchirappalli | 5 minutes walk to Chatram Bus Stand
183 Ratings, 71 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's clean and comfortable rooms, along with a convenient location near Rockfort and Chathiram bus stand. The staff is often noted for being polite and helpful, enhancing the overall experience. It's a budget-friendly choice, with easy access to nearby eateries and local attractions. However, a few guests mentioned that cleanliness could be improved.
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it's very comfortable
The room is very clean and very comfortable for us . The location is very convenient for us and the service is also good.
Room: Premium Double AC
Poor Stay
don't stay with family ... very dirty and old .. not suitable for families..
Room: Premium Double AC
Excellent Stay
I had a really pleasant stay here. The location was convenient and peaceful, the food was fresh and tasty, and the facilities were well maintained. The staff were polite and helpful, which made the experience even better. Overall, it’s a comfortable place to stay and I’d definitely recommend it to others.
Room: Premium Double AC
Excellent Stay
Room was not cleaned.
Room: Premium Double AC
Prasanna Residency has replied on Tue Aug 26 14:34:35 IST 2025
Hello Guest Thank you for your wonderful review! We are so glad you were happy with your stay, and I will make sure to share your comments with our team. Thanks again and we hope to see you soon. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company
Good
This hotel located near by rockfort temple and walkable distance to the famous Saradha. Easy accessable to Chathiram bus stand.
Room: Premium Double AC
Prasanna Residency
Hello Guest Thanks for taking time to review your recent stay with us. We are glad to read that you enjoyed your stay so much and that all our services met your expectations. We look forward to welcome you back soon. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company
Terrible Stay
rent is double for this room, No TV channels, room size is small, very near to chatiram bus stand(backside)
Room: Premium Double AC
Prasanna Residency has replied on Sun Jun 15 18:03:33 IST 2025
Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Hoping to see you soon!
Overall good
AC was in good condition. Toilet was clean. Heater was working. Common drinking water dispenser was available. TV was with DTH connection. Late check-out was not possible. Room service was good. Rock fort view was available from the room. They have provided two soap, two shampoo sachets and a drinking water bottle. Lift facility was there. Nearby to Chathiram bus stand.
Room: Premium Double AC
Prasanna Residency
Dear Guest We are happy to know that you had a warm and pleasant stay with us and will surely convey your appreciation and regards to the entire team. Our team strives hard to give our guests an exceptional stay and they are filled with joy when they are acknowledged for their services. We can't wait to have you over again with us! Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company
Not a good place to stay
Not a good place to stay. Not responsive staffs. AC was not working, Bathroom locks dint work. Rooms and bathrooms were dirty. The photos did not justify the actual stay environment. Even after complaints, the Hotel manager did not turn to ask for the issue or took initiative to address the concerns. So we mover out of the hotel within 5hrs. Location is the only good thing.
Room: Premium Double AC
Prasanna Residency has replied on Wed Mar 26 16:10:44 IST 2025
Dear Sir, Apologize and sympathize even if you have not made a mistake. This helps in building the trust between you and the guest. For eg. 'We are sorry we did not meet your expectations'.
Good Stay
Yes
Room: Premium Double AC
Prasanna Residency
Hello Guest Greetings! its our pleasure to have you with us , thank you for posting your appreciative and motivational comments about your experience. We are glad that you enjoyed the overall services. Your praise for our team members is very rewarding and will inspire the entire team to scale greater heights towards excellence. Thank you again for your support, and we look forward to welcoming you back Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company
Budget Hotel
Very good hotel at a low budget. Hotel staff are also very good.Near the rock garden and location also middle of the city.
Room: Premium Double AC
Prasanna Residency
Hello Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company
Stay at tiruchy/ prasanna
Place visibility. Not known even to many drivers. Had to shell out extra money to ola driver. Access difficult for elders and seniors foul smelling br; no light near mirrors no clear arrangements for local tours hospitality was good. Help was available for luggage movement poor signals in wifi
Room: Premium Double AC
Prasanna Residency has replied on Sun Jun 15 18:06:12 IST 2025
Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Hoping to see you soon!
good stay for a night
Room is good but toilet is not clean so I would recommend to improve the cleanliness. Ac working in good condition.
Room: Premium Double AC
Prasanna Residency has replied on Sun Jun 15 18:06:21 IST 2025
Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Hoping to see you soon!
Experience
It was good experience, location also quick traceable, nearby golden bakery, very good staff for assistance
Room: Premium Double AC
Prasanna Residency
Dear Valued Guest We are very delighted to receive your favourable review of your recent stay at our property Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team. We promise to continue to improve our service to meet the expectations of our guests. It was a pleasure to have you here and we hope we can welcome you back again Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company
Excellent Stay
Very nice prasanna hotel rooms and cleaning, very care and mangers guidance
Room: Premium Double AC
Prasanna Residency
Dear Valued Guest Greetings ! We are all thrilled to received positive feedback towards to Surya & Chitra, with the high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company
Good place to stay
Good place to stay and near to chatram bus stand. From there can go to srirangam by local bus.
Room: Premium Double AC
Prasanna Residency
Dear Valued Guest We are very delighted to receive your favourable review of your recent stay at our property Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team. We promise to continue to improve our service to meet the expectations of our guests. It was a pleasure to have you here and we hope we can welcome you back again Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company
Terrible Stay
I have booked a family room for 6. 5k, they have offered me normal 2 rooms separately. That was the cost around 1. 6 k each. Both lodge and makemytrip has cheated me. Very well done. Cost of that family room is 3. 4 k at hotel itself but makemytrip charged me 6. 5k. I will not use makemytrip anymore. Better will use agoda. U can charge extra to people not like double charge for a useless lodge. It's not a hotel. I'm a youtube influencer will ensure my follower to avoid booking through makemytrip (cheating company)
Room: Quadruple Family AC
Double the price and dirty
1. The room was not shown in the pic. Very tiny. 2. The sheets were stained. 3. Not for families. Location is in middle of the bazzar.
Room: Quadruple Family AC
Great stay
Easy to locate, good ambience, staff reponse is very good, locate at center of town. Many eateries in and ariund, i recommend this hotel.
Room: Premium Double AC
Average Stay
Bed sheet not good, paste not available, soap available
Room: Premium Double AC
Prasanna Residency has replied on Tue Nov 05 17:28:31 IST 2024
Hello Guest It was both our privilege and pleasure to have you staying with us during your recent visit .Firstly Please accept our sincere apologies for being unable to meet up to your expectations during your stay with us. We deeply regret for the inconvenience caused to you in our services pointed like needs improvement of our (complaints. At the same time I am grateful to you for having pointed out the lapse in our services. Based on the nature of your feedback, we shall rectify the problems soon and we are confident of delivering the service standard that you are accustomed to. Such feedback from discerning guests like you gives us valuable insight in improving our services and facilities Thanks
Good
Good service, rooms are also clean, car parking available and affordable price online booking also available
Room: Premium Double AC
Prasanna Residency has replied on Tue Nov 05 17:21:38 IST 2024
Dear Guest We are happy to know that you had a warm and pleasant stay with us and will surely convey your appreciation and regards to the entire team. Our team strives hard to give our guests an exceptional stay and they are filled with joy when they are acknowledged for their services. We can't wait to have you over again with us! Thanks
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