For the most part, it was a comfortable stay. The rooms are very neat and clean. Appreciated the good Wifi speed. The food was quite good with a decent breakfast spread that caters to all.
But there were a few things that could’ve been better, the biggest one was having hot water available 24/7 without needing to ask. Also, few of the staff seemed a bit confused at times, and their communication wasn’t very clear, which came across as a bit unprofessional at times.
Pride Biznotel Haldwani
Dear Guest,
Greetings from Pride Biznotel Haldwani!
We appreciate you taking out time to rate us, as feedback is imperative for our growth.
At the outset, please do accept our sincere apologies for the inconvenience caused to you. We are deeply saddened to hear that we could not meet your expectations during your stay.
Although, we take great pride in ensuring that our guests experience the best of hospitality in terms of services, product and overall experience, it's highly unfortunate that we missed on the same. Kindly be assured, the teams have been informed about the feedback and we will ensure the same does not repeat again.
We regret that our services were not up to your expectations. It is our continuous endeavour to offer our patrons with an exquisite experience.
We will be grateful to you for giving us another opportunity of welcoming you back. We look forward to hosting you for an elevated experience.
Warm Regards,
Team Pride Biznotel Haldwani