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Review Of Radisson Blu Hotel Rudrapur
Rudrapur, Rudrapur
User Rating & Reviews
- everyone
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- family
Very Good
1698 Ratings, 889 Reviews
Last 10 Customer Ratings (Latest First)
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Positive first
5.0
Excellent Stay
bhaskara r.family with 1 kid
Happy to share my experience..enjoyed the experience with my family and friends very cooperative hotel crew /staff ..especially food excellent in uttarkhand style ..good evening cool breeze and enjoyed with airport drop nd pick..Tx Make my trip
Room: Superior Room
5.0
Excellent Stay
ravindra m.
I recently stayed at Radisson Hotel and overall, my experience was pleasant. The rooms were comfortable and well maintained, but what stood out most was the food. The breakfast spread was good, with a decent variety and fresh options. Some dishes were really well prepared, especially the vegetarian choices. The restaurant had a nice ambience, and the service staff were attentive most of the time. However,the choice of drinks and juices was somewhat limited.Overall, I would say the hotel is a good choice if you’re looking for comfort with reliable food. With a little more consistency in preparation and quicker service, it could easily be an excellent experience.
Room: Superior Room
3.0
Average Stay
ashish g.business
Frequent power failures although having power backup. Almost nothing is there to watch in TV as having no subscriptions. Food is not upto mark and lacks hygiene.
Room: Superior Room
4.0
Overnight Stay while travelling to Delhi
vivek p.family
the property is well managed , great staff . over all a good stay. the breakfast spread was also very nice .
Room: Superior Room
4.0
Comfortable and Nice stay
dheeraj a.couple
It was a comfortable stay, Rooms are sound proof and being on highway there is hardly any noise, Neatness and Cleanliness is maintained very well
Room: Business Class Room with City View
5.0
comfortable Stay
dheeraj a.couple
Quite comfortable Stay, Good Variety in Breakfast, Team is Humble and Caring. Ample Parking space. Good Location
Room: Superior Room
5.0
Excellent Stay
arun k.couple
WELL APPOINED ROOMS BREAKFAT AND DINNER AWESOME.PLENTY OF PARKING.PREFER ROOM NEAR LIFT AND SWIMMING POOL VIEW.PARTY HALLS ARE GOOD
Room: Superior Room
4.0
Nice stay, courteous staff
tarveen k.couple
Nice stay, neat and clean rooms, food could be better - ordered pizza, burger - not too great staff is very polite and courteous.
Room: Business Class Room with City View
5.0
Excellent Stay
dr z.family
Excellent service all r soo sweet staff food ambient was excellent super
Room: Superior Room
5.0
Excellent
aanchal n.couple
This is a fantastic hotel .there is a big space or parking. The rooms are very clean and comfortable. As well ad the staff is very apprecating there breakfast service is so nice
Room: Superior Room
5.0
One stop solution for Rudrapur stay !
nikhil k.business
Great Stay option in Rudrapur. Fantastic property, ambience with very friendly staff. Food is also too good with variety of options. Recommend.
Room: SUPERIOR ROOM 15000 TOTAL RATE STARTING 22JUL FOR 3 NIGHTS
Radisson Blu Hotel Rudrapur
Dear Valued Guest, Thank you for your generous feedback! We’re delighted to hear that you enjoyed your stay with us and appreciated the ambience, food variety, and the friendliness of our team. It’s always a pleasure to know our guests leave with such positive impressions. Thank you for the recommendation — we look forward to welcoming you back to Radisson Blu Hotel, Rudrapur, soon. Warm regards, Rohit Bisht Team Radisson Blu Rudrapur
5.0
Excellent stay at Radisson, Rudrapur
rahul s.business
Had an awesome stay at Radisson, Rudrapur. Located on the main road, the hotel has Rudrapur's largest mall besides it. The rooms were huge and clean, food was great and had lot of variety. Staff was very polite and professional I had an excellent experience during my stay. The property was well-maintained, the location was convenient, and the facilities provided were top-notch. The staff was courteous, and the food was delicious. Overall, it was a comfortable and memorable stay. Highly recommended!
Room: Superior Room
Radisson Blu Hotel Rudrapur has replied on Tue Aug 05 09:59:24 IST 2025
Dear Mr. Sharma, Thank you so much for sharing such a wonderful and detailed review! We’re truly delighted to know that you had an excellent experience during your stay at Radisson Blu Rudrapur. Your appreciation for our spacious and clean rooms, delicious food, courteous staff, and convenient location means a lot to us. It’s always rewarding to hear that our efforts in maintaining the property and providing top-notch facilities are being recognized by our guests. We’re thrilled that your stay was both comfortable and memorable, and we sincerely thank you for recommending us. Looking forward to welcoming you back again soon! Warm regards, Rohit Bisht Radisson Blu Rudrapur
1.0
5. “Negligent, Unsafe & Disrespectful – Worst Radisson Experience Ever”
rakhi s.business
I had one of the most disturbing experiences at Radisson Blu Rudrapur. I was served a dessert with a sharp, glass-like object inside—yes, GLASS in a dessert, which landed straight in my mouth. This wasn’t just unacceptable, it was a serious health hazard. What’s worse? I immediately raised this to the hotel staff, expecting a sincere apology or at least concern. But there was no apology, no ownership, no urgency. I followed up by writing an email to the DGM—not even an acknowledgment till date. This level of negligence and arrogance is shocking, especially from a brand that claims to be premium. Clearly, guest safety means nothing, and complaints are simply ignored. Extremely disappointed. Would strongly advise others to think twice before trusting this property with your stay—or your health.
Room: Superior Room
Radisson Blu Hotel Rudrapur
Dear Valued Guest, We are deeply sorry to hear about your experience and sincerely apologize for the distress and danger it caused. Serving a dessert containing any foreign object — let alone something potentially harmful like glass — is completely unacceptable and in no way reflects our standards of safety, hygiene, or service. We are equally concerned to learn that your issue was not acknowledged or handled with the urgency and seriousness it demanded. This is not the level of care we strive for, and we take full accountability for the failure in response and communication. Please know that we are treating this matter with the highest priority. An internal investigation has been initiated to identify how this occurred and to ensure such an incident is never repeated. We are also reviewing our complaint handling procedures to guarantee that every guest concern is met with prompt attention and sincere resolution. Warm Regards. Rohit Bisht Radisson Blu Rudrapur
1.0
Piece of glass! Learn Complaint handling from this hote
ishmeet k.business
We stayed at the hotel from 10th to 12th July, and it was a terrible experience. while having the buffet on 10th evening one of my colleagues found a sharp pc of glass in one of the deserts, and after we complained, we got a very unapologetic apology from the manager. We would have left it there, however to our surprise when we were signing the bill, we saw that our colleague who had found the pc of glass was charged fully for the buffet. Guys, let me make something clear, it was a business trip taken care by our company, we were not looking for freebies, we were looking for someone serious enough to apologise and investigate this mishap, as just imagine if he has swallowed this pc what were to happen. We even asked to see Ashutosh panday ,the GM, but probably he did not have the courage to meet us. Highly disappointed by the experience of your staff in managing this guest complaint, god knows the kind of hygiene being followed in the back house. Shame on you guys!!
Room: Superior Room
5.0
Nice Hotel
lovie y.business
It was a very nice and comfortable stay. Hotel staff was very courteous. Breakfast had lot to offer.
Room: Superior Room
Radisson Blu Hotel Rudrapur
Dear Guest, We are deeply distressed to hear about your recent experience. There is absolutely no excuse for such a grave lapse in food safety, and we are equally troubled by the way your complaint was handled by our team. A situation of this nature should have been met with immediate concern, a genuine apology, and swift corrective action. The fact that the guest affected was still charged for the meal is entirely unacceptable and reflects a failure in judgment and empathy that we are addressing very seriously. Furthermore, the inability or unwillingness to connect you with our senior management, including Mr. Ashutosh Pandey, is not aligned with our standards of guest care and transparency. Please be assured that this incident is being thoroughly investigated at the highest level. We are urgently reviewing both our kitchen hygiene protocols and our service response procedures to ensure that such an experience never occurs again — for any guest. On behalf of the entire team at Radisson Blu Rudrapur we are apologies once again. Thanks. Rohit Bisht
5.0
stay was good
navkirat s.couple
I recently stayed at a Radisson Hotel and overall, it was a pleasant and comfortable experience. From the moment I checked in, the staff were courteous and efficient, ensuring a smooth and quick process. The lobby was modern and clean, giving a good first impression.
Room: Business Class Room with City View
Radisson Blu Hotel Rudrapur has replied on Mon Jul 28 13:49:16 IST 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that your recent stay at Radisson was pleasant and comfortable. It’s great to know our courteous and efficient team made your check-in experience smooth, and that the clean, modern ambiance of our lobby left a positive first impression. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay. Warm regards, Rohit Bisht Team Radisson Blu Rudrapur
1.0
rubbish service
bhawna v.couple
We generally use to stay in this property and whenever we had any complaint use to inform them , today they said don’t come in our hotel , , that kind of treatment we faced
Room: Superior Room
Radisson Blu Hotel Rudrapur
Dear Valued Guest, We are truly sorry to hear about your recent experience and the way you were made to feel during your interaction with our team. At Radisson Blu Rudrapur, we deeply value the loyalty of our returning guests, and it is extremely disheartening to learn that your concerns were not only dismissed, but that you were made to feel unwelcome. This is completely unacceptable and not representative of the respectful and guest-focused service we strive to provide. Please be assured that we are investigating this matter with utmost seriousness. Every guest has the right to share feedback — whether positive or critical — and it is our duty to listen, respond appropriately, and work toward resolution, not rejection. We would be grateful for the opportunity to speak with you directly and extend our sincere apologies in person. Kindly reach out to me at [insert contact information], so we can better understand the situation and take corrective steps. Your continued trust is important to us, and we hope you’ll allow us the chance to make things right. Warm regards, Rohit Bisht Team Radisson Blu Rudrapur
1.0
Terrible Stay
mohit k.business
i had booked 4 double bed rooms but we got twin beds after that they said property is fully sold out so we cannot change the rooms also the room dining service is very terrible. The TV was not working in 1 of the rooms. Staff didn't even listen to us 5 Star wali koi baat hi nahi thi 3 star property is much better than this so called 5 star hotel.
Room: Superior Room
Radisson Blu Hotel Rudrapur has replied on Mon May 12 11:11:37 IST 2025
Dear Mr. Kumar, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced during your stay. It is truly disappointing to hear that we did not meet your expectations, especially regarding the room allocation, in-room dining service, and responsiveness of our team. Please be assured that this is not the standard we strive to uphold at Radisson Blu Rudrapur. We understand your frustration with receiving twin beds despite booking double bed rooms, and we regret not being able to accommodate your request due to the property being fully booked. We are also extremely sorry for the issues with in-room dining and the television, and even more so that you felt unheard during your stay. Your feedback has been shared with the respective departments for immediate review and corrective action. We are committed to improving and ensuring that such experiences are not repeated. We would appreciate the opportunity to regain your trust in a future visit. Please feel free to reach out to us directly so we can ensure a more seamless experience. Warm regards, Rohit Bisht Radisson Blu Rudrapur
4.0
pleasant stay
karma d.business
The location was very convenient rite by the highway perfect for work travel. The rooms were clean and service was good
Room: Superior Room
Radisson Blu Hotel Rudrapur has replied on Fri Apr 25 12:32:32 IST 2025
Dear Mr. Gyalpo, Thank you for taking the time to share your feedback! We’re glad to hear that you found our location convenient for your work travel and appreciated the cleanliness of our rooms along with the quality of service. It’s always our goal to provide a comfortable and seamless experience for our business travelers. We look forward to welcoming you back to Radisson Blu Rudrapur on your next visit! Warm regards, Rohit Bisht Radisson Blu Rudrapur
1.0
Terrible Stay
lalit j.
There was delay in food deliveries at Rudrapur Radisson. Staff was not decent. Even I am not sure but they have cameras fitted in the room. I heard noise from near by rooms as someone was discussing about my wife when she was changing clothes. This is horrible experience for me. I was not expecting something like this at Raddison Rudrapur
Room: Business Class Room with City View
Radisson Blu Hotel Rudrapur
Dear Mr. Jain, Thank you for taking the time to share your feedback. We are deeply concerned and sincerely sorry to hear about the experience you described during your stay with us. Please accept our sincerest apologies for the inconvenience caused due to delays in food delivery and any perceived shortcomings in staff behavior. This does not reflect the standards of service we strive to uphold. Regarding your serious concerns about privacy and security, we want to assure you that guest safety and privacy are of the utmost importance to us. We do not install cameras inside guest rooms under any circumstances, as this would be a clear violation of both our policies and the law. However, we take your concern extremely seriously and are initiating an immediate internal investigation to ensure that all protocols have been strictly followed. We would greatly appreciate the opportunity to speak with you directly to better understand the situation and address it thoroughly. Please contact us a member of our management team will be in touch promptly. Once again, we deeply regret your experience and hope to regain your trust in future. Warms Regards Rohit Bisht
