I had one of the worst experiences during my stay at Radisson. Despite confirming early check-in both over email and at the reception, our check-in was delayed, wasting precious time that we could have planned differently.
I had also requested a small birthday cake for my wife’s birthday, which was again confirmed twice, but never provided. This was extremely disappointing and ruined a special moment.
The scooty provided for local sightseeing was overpriced compared to nearby rentals and was in poor condition, clearly not worth the cost.
The bathroom drain system was not working properly. Even after complaining, no one came to fix it for over an hour. The staff just kept saying “yes” to everything but failed to actually deliver on any promises.
Breakfast was another letdown – with very limited variety and below-average taste, definitely not what one would expect from a hotel of this standard.
Overall, this was by far the worst hotel experience of my life. Extremely poor service, lack of accountability, and unfulfilled commitments. I would not recommend staying here.
Radisson Udaipur has replied on Tue Sep 30 14:10:54 IST 2025
Dear Guest, Greetings from Radisson Udaipur. I am reaching out to you personally as we would like to thank you for taking the time to write the review. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Udaipur in the near future. Sincerely, Radisson Udaipur
