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Pardevi, Igatpuri | 9.8 km from city centre
54 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The highlights of this property include its picturesque location, which many guests appreciate, along with good food options and friendly staff. There are outdoor activities that add to the fun, and some guests enjoyed the cleanliness and spaciousness of certain rooms. However, there are prominent concerns about service levels, maintenance issues, and inconsistent experiences, which detract from its overall charm.
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Terrible Stay
Third class service
Room: Superior Room
Rainforest Resort. has replied on Sun Oct 12 18:37:01 IST 2025
Dear Mr. Mistry, We regret the poor service you experienced. Your feedback is being reviewed, and our team is taking corrective measures to ensure improvement.
Average Stay
I'd rate my stay at the hotel as average. The food quality was just okay, nothing stood out. Unfortunately, the TV and AC remotes weren't working, which was inconvenient. Additionally, the Tata Sky recharge had expired, so I couldn't access the channels I wanted. Overall, it was an okay stay, but could've been better with some improvements in amenities and services.
Room: Executive Room
Rainforest Resort. has replied on Sun Oct 12 18:36:29 IST 2025
Dear Mr. Arumugam, Thank you for your feedback. We regret the issues with amenities and TV service. Your comments have been shared with our team, and improvements are underway to ensure a smoother experience next time.
an experience worth
Food was good They had outdoor activities which was awesome had a good time there there indoor section was not maintained but have a good chance of attracting more customers if maintained properly overall a great stay with all the activities they have one can spend a very pleas stay with them
Room: Superior Room
Rainforest Resort. has replied on Sun Oct 12 18:35:58 IST 2025
Dear Mr. Meet, Thank you for sharing your experience with us. We’re delighted to know you enjoyed the food, outdoor activities, and overall stay. Your observation about the indoor section has been noted, and we’re already working on its maintenance to enhance the guest experience. We truly appreciate your constructive feedback and hope to welcome you again soon for an even better visit.
Great place to visit with some improvements
the resort ambience and interior is quite good but some necessary service like small refrigerator washroom latch was also missing rice was also little semi cooked some service needs to be worked on rest all good it's a great place with great view and it connects you with the nature
Room: Executive Room with Bathtub
Rainforest Resort.
Dear Ms. Roshni, Thank you for sharing your experience with us. We’re glad you enjoyed the ambience, interiors, and the natural surroundings of our resort. We appreciate your feedback regarding room amenities and food quality — these areas are being reviewed to ensure a more seamless experience for future guests. Your comments help us improve, and we hope to welcome you back for an even better stay soon.
Excellent Stay
best property in igatpurj food was best adventure was great love the stay clean room best hospitality
Room: Superior Room
Rainforest Resort. has replied on Sun Oct 12 18:34:01 IST 2025
Dear Mr. Viraj, We’re thrilled to know you had such a wonderful stay with us. It’s great to hear you enjoyed the food, adventure activities, and our hospitality. Your kind words about the cleanliness and overall experience mean a lot to our team. We look forward to welcoming you again soon for another memorable visit to Igatpuri.
Igatpuri tri
It was a truly luxurious experience...property location was good and near by to railway station and all the tourist places of igatpuri, food , amenities and services also very good, ambiance hygieneof resort is well maintained and
Room: Deluxe Room
Rainforest Resort. has replied on Sun Oct 12 18:32:31 IST 2025
Dear Ms. Swati, We’re delighted to know you had such a luxurious and enjoyable experience with us. It’s wonderful to hear that you appreciated our convenient location, delicious food, and well-maintained ambience. Your kind words about the amenities and services mean a lot to our team. We look forward to welcoming you again for another comfortable and memorable stay in Igatpuri.
Terrible Stay
It was really a very terrible experience. I would never recommend anyone to visit. Pathetic food, deluxe room doesn't look like deluxe rooms. It more of looks like a 3rd graderoom. Not even basic tea or coffee sachet provided in room. Not many people visit here obviously for bad experience they don't get repeat visitors
Room: Deluxe Room
Rainforest Resort. has replied on Sun Oct 12 18:32:04 IST 2025
Dear Guest, We regret the poor experience you faced. Your concerns about food, room quality, and amenities have been noted and are being addressed on priority. Thank you for sharing your feedback.
bad hotel service
Hotel service very poor , not reply fast , bad reception service, bad room service, not satisfied with room
Room: Superior Room
Rainforest Resort. has replied on Sun Oct 12 18:31:39 IST 2025
Dear Mr. Kaptan, We regret the inconvenience you faced with room and reception service. Your feedback is under review, and corrective measures are being taken to improve guest experience.
Good Stay
Food is tasty, Location is very beautiful, nice behavior of staff, only room service was not available, we had to move down from our room even for a tea.
Room: Executive Room
Rainforest Resort.
Dear Guest, We’re glad you enjoyed the food, location, and staff hospitality. Your feedback about room service is noted — we’ll work on improving that aspect. Hope to host you again soon.
Not a good experience
Lights and switches in the room were not working. Tv was not working. Food was not great and poor service. Not a good experience
Room: Executive Room
Rainforest Resort. has replied on Sun Oct 12 18:27:48 IST 2025
Dear Mr. Shah, We regret the inconvenience you faced with room amenities, food, and service. Your feedback is taken seriously, and our team is already working on improvements. Thank you for sharing your experience.
average
Location was superb but property is not well maintained. Food was also good. Staffs are also supportive
Room: Deluxe Room
Rainforest Resort. has replied on Sun Oct 12 18:26:44 IST 2025
Thank you, Mr. Ajagiya! We’re happy you liked the location, food, and staff hospitality. Your feedback on maintenance is noted, and we’re working on it. Hope to see you again soon.
Terrible Stay
The property is not well Maini tainted. We suffered multiple issues with the property and staff. While we were sleeping the wooden frame hanging Abhi be the table fell down on it own . When we ere closing the curtains the rod on which they were hanging came out. Also the staff experience was very bad. Some staff member entered our room with common key card that they have which was very unethical and unexpected. They totally ruined the experience . When u made complains they did not acknowledge it in any easy possible . The resort is charging bomb according to the service they’re offering. I paid 16000 for 2 nights and I felt it all got wasted. Don’t visit this property. Worst experience
Room: Executive Room with Bathtub
Rainforest Resort. has replied on Sun Oct 12 18:26:16 IST 2025
Dear Mr. Parte, We sincerely regret the unpleasant experience you faced. Your concerns about maintenance and staff behavior are being investigated on priority, and corrective actions are underway. Thank you for sharing this valuable feedback.
Good Stay
The experience was good. Property maintained very good and food quality is also good.
Room: Deluxe Room
Rainforest Resort. has replied on Sun Oct 12 18:25:30 IST 2025
Dear Mr. Bhutada, It’s great to hear that you had a pleasant experience and appreciated both the maintenance of the property and the food. Feedback like yours truly motivates our team. We look forward to hosting you again and making your next stay even more enjoyable.
Terrible Stay
Okay, whatever description is mention on MakeMyTrip. We didn't get such a room. The facilities are mentioned in MakeMyTrip and then there was no arrangement. They clearly said that this is the mistake by the make my trip and we cannot do that we get only normal room and I paid for executive deluxe room with the bathtub and which was very, very, very, very terrible experience.
Room: Executive Room with Bathtub
Rainforest Resort.
Dear Mr. Vaidya, We’re truly sorry to hear about the inconvenience you faced regarding your room allocation. We understand how disappointing it must have been not to receive the executive deluxe room as expected. While third-party booking details sometimes lead to mismatches, it’s our responsibility to ensure clarity and comfort for every guest. We’ve taken up this concern with both our internal team and MakeMyTrip to prevent such miscommunication in the future. Please accept our sincere apologies for the experience.
can visit only for locatio
The only and the only thing is Location of the Property is perfect, it cannot get better. Apart from location its nothing. local staff the waiters and stewards were good, but food was not at all good 1.5star for food, cleanliness and maintainance I would give 2stars, adventure activities and indore games do not make sense, too many people no space to accommodate all of them. worst parts is Reception people are rude, the day we came they seemed to be very humble, I had booked the property with 3course meal through make my trip, no where it was written that we cannot consume nonveg food. even though we booked with meal they charged us for nonveg lunch, I even paid and later on reeception it was told me that it will be refunded during checkout, the next day after checkout when I asked for refund they said you should told to restaurant people, why did you pay, and btw nonveg is not in your package, i said if it was so why did you change the wrist band after apology. And then the receptionists acts as if he is doing favour by returning the money. He should me hotel rules that non veg food not allowed, and then they have separate nonveg restaurant. I would not suggest to any of my friends and colleagues this place
Room: Executive Room with Bathtub
Rainforest Resort.
Dear Mr. Lad, We sincerely regret to hear that your experience did not meet expectations. While we’re glad you appreciated the property’s location and the efforts of our service staff, we’re truly sorry for the disappointment regarding food quality, maintenance, and the confusion over your meal package. Your feedback about the billing process and staff interaction at reception has been shared with the management team for thorough review and immediate action. Please accept our apologies for the inconvenience caused — we’re committed to improving both communication and service standards to ensure such instances do not recur.
Not satisfied
Food was not good, Room also not satisfied. Service was too slow,no telegram in any phone, restaurant and reception was not responding.
Room: Luxury Room
Rainforest Resort. has replied on Sun Oct 12 18:22:55 IST 2025
Dear Guest, We regret the inconvenience caused during your stay. Your feedback on food, room quality, and service delays is being reviewed closely, and corrective action is underway. Thank you for bringing this to our notice.
Good Stay
I had a wonderful stay at the property. The location was perfect and easily accessible. The rooms were clean and comfortable. The food was delicious with good variety, and the staff was polite and helpful. The evening DJ was a great highlight — it added fun and energy to the overall experience. Great place to relax and enjoy. Highly recommended!
Room: Luxury Room|Deluxe Room
Rainforest Resort.
Dear Mr. Kate, We’re truly delighted to know that you and your family had such a memorable stay with us. It’s wonderful to hear that you found the rooms clean, the ambience pleasant, and our team humble and polite. Your kind words mean a lot to us, and we look forward to welcoming you all again soon for another enjoyable visit.
Excellent Stay
in one word this is best family resort in igatpuri .via cupon code we got good deal at MMT so we booked the room the stay is very cooperative and very helpful who is at the reception the food is very good we love the place and the restaurant food overall best stay in igatpuri.
Room: Luxury Room
Rainforest Resort.
Dear Mr. Rambhia, We’re delighted to hear that you and your family had such a wonderful experience with us. It’s heartening to know you found our team cooperative and helpful, and that you enjoyed both the stay and the dining experience. Thank you for choosing us for your Igatpuri getaway — we look forward to welcoming you again soon.
Terrible Stay
the room is not worth it the lock system of doors is not good even the bed and washrooms no doubt the view is quite good but there is no safety
Room: Deluxe Room
Rainforest Resort. has replied on Sun Oct 12 18:20:42 IST 2025
Dear Ms. Jain, Thank you for sharing your feedback. We’re sorry to hear that the room condition and safety features did not meet your expectations. Your concerns regarding the lock system and overall maintenance have been taken up with our team for immediate attention. We’re glad you appreciated the view and assure you that necessary improvements are being made to enhance comfort and safety for all our guests.
Terrible Stay
Terrible stay. Dont know for what 8k per room were taken. Average room with no service at all. Food was horrible. Room service was not available even for basic milk and tea. We asked that we will pay but still same was not available. Even extra water was not provided when asked for. We had to buy the same from outside. So much confusion for check in as they had over booked. Pictures showed indoor games in hotel but nothing was there. Will never recommend anyone to go to this property. Utter waste of money and time.
Room: Executive Room
Rainforest Resort. has replied on Sun Oct 12 18:20:06 IST 2025
Dear Mr. Agarwal, We regret the inconvenience you faced during your stay. Your feedback on service, food, and check-in is being reviewed seriously, and we’re taking prompt steps to address these issues. Thank you for bringing this to our attention.
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