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Review Of Raj Palace Hotel

Near Charbagh Railway Station, Lucknow | 840 m drive to Langhna Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    96 Ratings, 65 Reviews

    excellent
    24%
    very good
    29%
    average
    23%
    poor
    8%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 5
    • 4
    • 5
    • 2
    • 3
    • 1
    • 1
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness3.4
    • Room3.2
    • Value For Money3.0
    • Food2.8
    • Facilities3.2
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has a good location, being close to the railway station and metro, making it convenient for travelers. Guests appreciate the clean rooms, helpful staff, and reasonable food options. However, consistent issues have been noted with room cleanliness, small sizes, and some rude staff interactions. Wi-Fi and parking services also require improvements.

    Sort by:

    Positive first
    1.0

    The staff was terrible. Specially the person at the reception during night time.

    akshay g.family

    My welcome in lucknow was terrible. The guy at the reception at night duty was so stupid that he was arguing with me because of my train delay. My train reached lucknow station 4 hours late. It was 3:30 am when i reached lucknow, and his words were 'ye koi time hai aane ka' later things got worse, and he said 'aapke jaise kuchh ghatia log aa jaate ha-in humare pas, agar online booking nahi hot a toh mai aapko room hi nahi deta. So i would like to thank makemytrip and lucknow for this warm warm welcome. And i am not travel-ling with mm t anymore due to this stupid management. I am not staying for free. I am paying for all this. Stupid idiots.

    Travel Month: Oct 2023

    Room: AC Semi Deluxe Room

    1.0

    Terrible Stay

    anuj k.

    Baht hi ghatiya staff wifi facilty ka password nhi diya ac sahi se work nhi kr rah a tha pani ka jug baht hi gandda auto gatiya tha dormant ek hi tha room me tv bhi kam chalau tha tv ka remote hi nhi tha room ka size baht chota tha 3rd floor pr room diya bol rah e the ki online walo ko yahi room diya jata hai owerall very bad experience

    Travel Month: Sep 2023

    Room: AC Semi Deluxe Room

    5.0

    Excellent Stay

    mahesh s.

    My stay was very good. Room was very clean and toilet also. It's was very amazing stay.

    Travel Month: Sep 2023

    Room: AC Semi Deluxe Room

    1.0

    Zero cleanliness

    jatin b.family

    Beds and rooms were full of bugs like big red cockroaches and the front desk person was rude. Even though the parking was free but he was asking for extra money for parking

    Travel Month: Jul 2023

    Room: AC Semi Deluxe Room

    3.0

    Average Stay

    soumitra s.

    Everything is okay except the geyser was not working in room no 205.

    Travel Month: Jun 2023

    Room: AC Semi Deluxe Room

    5.0

    Excellent Stay

    bharat m.

    Nice and at good location, in pleasent area

    Travel Month: May 2023

    Room: AC Semi Deluxe Room

    3.0

    Room is very bad and small

    manpreet s.business

    Room vadiya nahi si jo pehlan snaps ch dekheya si os ton bekaar si te boht small si

    Travel Month: Feb 2023

    Room: AC Semi Deluxe Room

    4.0

    Review

    sushma p.solo

    It was a good stay. Food was nice. Safe environment

    Travel Month: Dec 2022

    Room: AC Semi Deluxe Room

    3.0

    Average Stay

    mahender k.group

    Location is good, food and hygiene is average

    Travel Month: Jan 2023

    Room: AC Semi Deluxe Room

    4.0

    Good

    sandeep k.couple

    The stay was comfortable, hospitality was nice. It was near to metro station so we reached airport with ease and comfort and hotel staff extended support upto durgapur metro.

    Travel Month: Dec 2022

    Room: AC Semi Deluxe Room

    5.0

    Service quality

    vineet k.loyalty-iconfamily

    Service was very good and food, served by raj rasoi, was similar to home made.

    Travel Month: Aug 2022

    Room: AC Semi Deluxe Room

    4.0

    Convenient location

    rohit k.family

    Near to railway station and lucknow durgapur and charbagh metro station plus good and kind staff and quick service.

    Travel Month: Aug 2022 (3-Night Stay)

    Room: Deluxe Ac Room

    4.0

    Prime location near railway station yet affordable

    nishant s.solo

    Location is prime yet tarrif is affordable even for an ac room. Few areas of improvement could be room size and lifts

    Travel Month: May 2022

    Room: AC Semi Deluxe Room

    3.0

    Hygiene and cleaning

    mahendra t.business

    I booked a semi deluxe room. Room size 10 x 10 attached washroom. Room cleaning and hygiene is not up to mark. They need to work on that.

    Travel Month: Apr 2022

    Room: AC Semi Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Overall good stay

    sanjeev t.business

    Location is good. Staff is cooperative.

    Travel Month: Mar 2021

    Room: AC Semi Deluxe Room

    4.0

    Well place to stay

    kundan r.business

    Walking distance from charbagh railway Station,

    Travel Month: Mar 2020

    Room: AC Semi Deluxe Room

    5.0

    Lucknow best hotel under budget

    anish s.group

    Very good experience and reception is also awesome.

    Travel Month: Mar 2020

    Room: AC Semi Deluxe Room

    5.0

    Breakfast

    jaideep.

    Need improve your breakfast quality and quantity

    Travel Month: Feb 2020 (3-Night Stay)

    Room: Deluxe Ac Room

    3.0

    Food

    sumit k.business

    Food is too good and room is average

    Travel Month: Feb 2020

    Room: AC Semi Deluxe Room

    1.0

    Pathetic

    gurjeet s.loyalty-iconbusiness

    Pathetic stay, worst stay, even tea is not available by 7 am.

    Travel Month: Jan 2020

    Room: Deluxe Ac Room

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