The property is located in the heart of the city and is easily accessible from the airport, railway station or bus stand. The staff is supportive and well-mannered. The property is clean, hygienic and safe. The food served is vegetarian and of good quality. However, some guests have mentioned that the rooms are small in size and the breakfast menu is limited. Some guests have also faced issues with hot water availability and mosquito infestation in the rooms. Overall, the property is a decent option for a comfortable stay in Siliguri.