The property is located in a good area and has spacious rooms. However, guests have reported issues with basic amenities such as lift not working, no room service, and no toiletries provided. Some guests have also complained about cleanliness issues such as cockroaches and mosquitoes in the rooms. The staff is friendly but not always professional. The property's restaurant serves good food and is a highlight for some guests. Overall, the property has mixed reviews with some positives and negatives.