On arriving at the property, we were allocated a room, which had damp walls and a musty smell. We had to explain this issue multiple times and the staff tried to play ignorant of the issue and smell. He behaved as if he could not feel any foul smell in the room. After insisting a couple of times, they agreed to change our room. The hotel does not try to put effort into maintaining the cutlery or serving dishes. The tray, cups, kettle. Plates all were not very clean but it seems they don't care about it. The quantity of food served was very less and not worth the price. The only good thing about the hotel is the gardens and the outdoor seating they have maintained.