One of the worst experiences ever in my life, Don't know how this hotel got so much high ratings in goibibo, MMT & google maps also, I want to give minus five ratings but unfortunately it can't possible, from stuff behaviour to rooms interiors everything was terrible. I went there with my family(3 adults & 1 child) for a one day stay, firstly they gave us a room with two beds ( 1 double & 1 single bed) which was an okay room but inside the room interior, all walls are patching plaster done, very pathetic looks like. After some times they came asking for extra Rs 500/- for one extra single bed, but when I denied to pay 500/- they argued with me (Kind of threatening behaviour) although i offered 300/-, they don't accept & shipped us to a single room with only 1 bed for 4 person. That room's interior was worse than the previous one, AC, TV was not working, and the room was very small. After all of these, I told them at night that I want to check out early at 6 am bcoz I had to take a train around that time, but in the morning there was no one at the counter, I had to call several times bcoz main Gate of the hotel was locked and closed from inside. 
Very Very Pathetic experience of my entire life, can't recommend anyone to stay here.
Rathore inn Howrah Railway Station 
Dear Sushanta,
We are truly sorry to hear about your disappointing experience and sincerely apologize for the inconvenience caused during your stay. Your feedback is deeply concerning, especially regarding the room condition, service, and the interaction with our staff. Please be assured this is not the standard we strive to maintain.
We’re already reviewing the issues you raised, including room allocation, facility maintenance, and early check-out procedures. What you experienced is unacceptable, and we are taking corrective steps to ensure it doesn’t happen again.
We value your feedback as it helps us improve. Though we regret your experience, we hope you might give us a chance in the future to provide the quality of service we’re known for.
Warm regards,
Rathore inn