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Review Of Redstone Service Apartment

T Nagar, Chennai

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.1
    Good

    54 Ratings, 16 Reviews

    excellent
    20%
    very good
    22%
    average
    28%
    poor
    11%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 1
    • 2
    • 2
    • 1
    • 1
    • 1
    • 3
    • 4

    Rating Categories

    • Location3.3
    • Cleanliness3.0
    • Value For Money2.6
    • Food2.8
    • Facilities3.0
    • Checkin Experience3.7
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    Review Summary

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    Guests highlight a convenient location but express concerns over cleanliness and maintenance issues, including dirty bathrooms and lack of proper housekeeping. Many appreciate the friendly staff but mention rude behavior from management, limited food options, and inadequate customer service. Power outages and no lift add to the challenges. While some rooms are new and clean, overall experiences vary significantly.

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    Positive first
    1.0

    no safety at all

    sanjohncheriyan.couple

    no safety, not clean the room, bad smell water, staff behavior is very ba no safety, not clean the room, bad smell water, staff behavior is very bad

    Travel Month: Jul 2025

    Room: Deluxe Room

    1.0

    Not happy with the stay

    ramprasath r.business

    Bathroom was not clean. They didn’t give any buffer time for the checkout that’s really disappointing. There is no hospitality shown.

    Travel Month: Jul 2025

    Room: Deluxe Room

    1.0

    Terrible, Horrible, Worst Stay experience

    venkataraman s.couple

    It made me feel why at all I am staying in this place and that too for 4 days. Intercom doesn't work. U call mobile and there will be no response. House keeping work doesn't happen. Dustbins not getting cleared. Put your plates outside the room or inside the room for clearance it never happens. Ask for water bottles for drinking, they say already two bottles given and that much only they can give. I tell them charge if you want but send me water bottle then they send. Take your luggage to the room on your own. No room boy will come and help you. Ask for roomboy to go bring medicines they say they can't do that work. Power goes off, no back up facilities. Lift won't work. ACs won't work. No change of bed linens and towels will happen everyday. While going out I clearly give instructions to clean my room but when I come back the room is in same condition as I left in the morning. Ask them what happened and why the reply is 'no manpower' on the day I checked out I requested for 1 hour extra very graciously they agreed to extend it by 30 minutes. Rude Manager in front office. Don't know his name. There are two managers whom I have seen. One during morning hours. One during day time. Day time Manager is better. Morning hour manager is horrible person. Rough voice, very rude behaviour. I will never ever come back to this place not will I recommend anyone to this place.

    Travel Month: Apr 2025

    Room: Deluxe 2.0

    3.0

    Average Stay

    sanjai a.couple

    Very overpriced. Bathrooms were not clean up to mark. Pillow cover and bedsheet were not washed.

    Travel Month: Mar 2025

    Room: Deluxe 2.0

    Redstone Service Apartment has replied on Mon Mar 31 17:09:09 IST 2025

    THANK YOU FOR YOUR VALUABLE FEED BACK

    3.0

    Average Stay

    arunachalam s.

    3. The location is very good and convenient but there are no proper signboards. It was difficult to locate the property. There is a different redfox hotel about 100 feet away which has a good signboard and many (like me) get confused with it. The attendant brings tea from nearby shop but lack of good food options / restaurants nearby.

    Travel Month: Jun 2024

    Room: Deluxe Room

    3.0

    Average Stay

    kanchan.

    Average. If we book one day before they arrange rooms easily, asper experience. Redstone service apartment manager arranged another property for us same day as per make my shown not the same room we another car to go there with language and baby we are upset with this booking

    Travel Month: Jun 2024

    Room: Deluxe Room

    4.0

    Good Stay

    radhakrishnan m.

    For stay it is perfectly okay. We had no issues.

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Best service apartment in chennai

    surjith z.business

    One of the best service apartment in chennai t. Nagar rooms service and food and prime location friendly staffs helping person in reception guys

    Travel Month: Apr 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    amarnath r.

    4. Dear team good experience for me in this hotel stay here. There are no disturbances. They keep the room neat and clean. Thank you

    Travel Month: Mar 2024

    Room: Deluxe Room

    5.0

    Excellent stat

    surjith z.solo

    Good stay, staffs was very friendly, it's a junction of t. Nagar, nungambakkam, kodambakkam so very easy finding

    Travel Month: Mar 2024

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Good

    dakshita b.family

    Bad entry but good staff no food availability. Nice stay for 3 days!

    Travel Month: Nov 2023

    Room: Deluxe Room

    1.0

    V

    suresh c.loyalty-iconfamily

    Very bad customer service. The front desk guy was literally yelling at us for no reason. Absolutely he doesn’t have any common sense or didn’t show any professionalism. Very much disappointed. So much dust on the floors inside the room.

    Travel Month: Aug 2023

    Room: Deluxe Room

    4.0

    Stay is pleasant

    satya t.family

    Positive: 1. Room and washroom is good 2. Apartment is new 3. 4 cars can fit in parking but one after another which is tough to take out negative: 1. No lift, tough to carry luggage upstairs and elders can’t take stairs. 2. Navigation to apartment is bad, no board outside.

    Travel Month: Jul 2023

    Room: Deluxe Room

    3.0

    Average

    sarankumar s.loyalty-iconcouple

    Pros: good and safe for couples. Budget friendly. City centre. Only the rooms are good exterior is rugged. Cons: not good for business trip expecting visitors or associates. Strict no visitor policy so no meetings which is not good for a service apartment. Rugged building and bad parking so don't expect to impress.

    Travel Month: Jul 2023

    Room: Deluxe Room

    3.0

    Not upto the mark

    raj k.loyalty-iconbusiness

    Room was clean and new, no doubt with that, but no complimentary water bottle provided, they charged for water bottle, ac was not running from morning and thy asked to vacate by 11am but the check out was at 12. Need more improvement in future.

    Travel Month: Jul 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    menka k.

    The room was like public toilet.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Deluxe Room

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