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Review Of Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited
Bholav, Bharuch
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
745 Ratings, 447 Reviews
Last 10 Customer Ratings (Latest First)
- 3
- 3
- 4
- 1
- 1
- 2
- 3
- 3
- 5
- 3
Review Summary
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The property is centrally located and appreciated for its cleanliness and cooperative staff. Guests enjoyed the spacious rooms and excellent food quality, particularly the breakfast. However, room service and bathroom sizes received mixed feedback, with some noting they were quite small and in need of improvement. While the ambiance is decent, the property could benefit from updates. Overall, it's a solid option for both business and family travelers in Bharuch.
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Positive first
1.0
Very bad stay experiance
fateh s.solo
Rooms were not cleaned properly. Room service was poor. Room cards were not working for two days during my stay. Rastaurent staff at breakfast was not answering repeated requests. Also the breakfast food quality was low.
Room: Deluxe King or Twin
2.0
Poor Stay
vijay j.business
There are hotel in renovation and all civil works and rooms and bathroom and electricity switches are old and not working situations..
Room: Deluxe King or Twin
3.0
Average Stay
aniket m.
Food: Excellent ( But service is very Average) Hotel Rooms : Very good ( But being a 4 star hotel still mineral water is not offered in room which is very much disappointing) Hotel Lobby: Very poor ambience( AC is not functional in Lobby area) Somehow didn't got the feel of the 4 star rating Hotel.
Room: Deluxe King or Twin
3.0
Average Stay
janvi s.
Breakfast was good but room service is very poor
Room: Deluxe King or Twin
5.0
excellent hotel... best stay...good staff...
shiza s.couple
good stay..very good staff..specially that west Bengal girl..I don't remember her name.. very clean hotel...excellent all aiminity.. all service are provided.. very good stay..
Room: Deluxe King or Twin
5.0
Excellent Stay
vikas a.solo
5
Room: Deluxe King or Twin
4.0
Regenta revie
jay p.solo
It was a good stay, overall service was good but food is average, location is proper to reach to dahej
Room: Deluxe King or Twin
5.0
Excellent Stay
kaushik d.business
Have been staying hear whenever I am in Bharuch for the last one year..Location, food, service delevery is perfect for a business traveler..some renovation is on but did not find anything missing Have been staying hear whenever I am in Bharuch for the last one year..Location, food, service delevery is perfect for a business traveler..some renovation is on but did not find anything missing.
Room: Deluxe King or Twin
4.0
Good Stay
aqeel b.solo
Overall stay was good but property needs to be maintained now being old one . Renovation is very much required and being at prime location in bharuch can attract more response if good renovation is done of the property. Food taste was excellent at least breakfast which I had. As dinner was not included
Room: Deluxe King or Twin
2.0
Horrible
suresh k.business
Reached late and found the found the front office unfriendly, lack basic courtesy and mannerisms… check during night with the service team that the tea is served all throughout ..,but early morning when enquired, one Rupesh roughly refused as we hv done a mistake by calling in morning
Room: Deluxe King or Twin
1.0
No Hot Water in washroom
vaibhav p.business
No hot water for bath during my stay. They neither informed during check-In. Entire hotel does not have any hot water supply due to some pump failure. But we expect front desk manager to inform before check-in
Room: Deluxe King or Twin
2.0
Factual
rupali m.family
A room which was given had a paste control on same day morning. After this was bought to the notice room was changed. Another room also have the smell. Staff was unable to take a decision. She just said she is new and trainee
Room: Executive Room
3.0
Average Stay
rajendra s.
Sure.. Location and food was excellent but the quality of rooms are not great. Bathrooms are very conjuncted and may be because of wooden flooring the rooms were smelling bad.
Room: Deluxe King or Twin
1.0
Food Poisioning- need to get feedsback of other guests of 13th night/14 morg
subhasish d.business
Room was OK- food teste too was OK( Dinner /breakfast) however - overall it was a horrible experience. severe food poisioning - Vomiting and Loose motion- whole day was a nightmare as had to attend client site during the day @ Jhagadia and Aknleswar and Satabdi at 17.30 and reached Bombay central @ 22.30, Home @ 0030- Whole night suffered next morning took medicines/ORS and recovering gradually- it was a nightmare experience
Room: Deluxe King or Twin
2.0
Poor Stay
megha s.family with 2 kids
this hotel property doesn't even give you a feel of four star property...amenities arr Bare minimum...cockrockes roam around in room...room had mosquitoes...floor is nt cleaned properly by housekeeping even after requesting for so many times...even breakfast buffet had flies moving around fruits counter...and even after telling dem waitress she didn't even bothered to get d eatables changed...
Room: Deluxe King or Twin
5.0
Great experience, highly recommended!
berenice r.business
Wonderful stay, hotel room was big and spacious, everything was clean and the staff provided great hospitality. Breakfast was excellent, very varied and of great quality. Overall a recommended destination.
Room: Deluxe King or Twin
1.0
Terrible Stay
mohit g.business
i booked a room in a price of Rs 5902/ but when i reached at hotel , so it is available in Rs 4448, this is pure cheating with customer
Room: Executive Room
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited
Dear Mr. Goel, Thank you for sharing your feedback. I understand your concern regarding the difference in room rates and truly regret any frustration this may have caused. Please allow me to clarify that online prices are dynamic and can vary depending on demand, booking date, room availability, promotional offers, and other market factors. These changes are controlled by real-time pricing algorithms used by various online platforms, and not directly by the hotel. We assure you that there is no intent to mislead or overcharge our guests. The rate you booked was the best available at that particular time, and we always recommend booking in advance to secure the best deal. We truly value your patronage and would love the opportunity to welcome you again with an experience that meets your expectations. Warm regards, Bhaumik Chauhan Hotel Manager
1.0
Terrible Stay
umesh i.family with 2 kids
Floor cleaning was not done. We got feeling of entering oyo rooms type room. Smell was pathetic. We had to leave early morning and wanted to stay for night so we booked Orchid thinking will get good experience. Dryer was not working .no toiletary was there in the room
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:12:17 IST 2025
Dear Mr. Indoria, Namaste!! Thank you for bringing your experience to our attention. I am sincerely sorry to hear that your stay with us did not meet your expectations, especially when you chose our hotel hoping for a premium experience. Please accept my deepest apologies for the condition of the room, unpleasant odor, lack of cleanliness, missing toiletries, and the non-functional hair dryer. These are basic amenities that every guest deserves, and I truly regret the inconvenience this caused you. Your feedback is being taken seriously, and I have already shared it with our housekeeping and maintenance teams to ensure immediate corrective measures are taken. This is certainly not the standard we aim to maintain at Regenta. We deeply regret that we couldn’t provide you with the experience you were looking forward to. I hope you might consider giving us another opportunity in the future so we can make it right and serve you better. Regards, Bhaumik Chauhan. Hotel Manager.
4.0
Good Stay
saleh s.couple
Very good expiration for stay over hotel good staff very helpful staff breakfast food good and clean
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited
Dear Mr. Saleh, Namaste!! Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you had a pleasant stay and enjoyed our hospitality, cleanliness, and breakfast offerings. It's especially rewarding to know our staff made a positive impression — your appreciation will definitely be shared with the entire team. We look forward to welcoming you back to Regenta soon and providing you with another enjoyable experience. Regards, Bhaumik Chauhan. Hotel Manager
2.0
service
teju p.couple
Small room and service not good at this time I feel it and washroom is dirty nd choked pipe in the washroom
Room: Deluxe King or Twin
Regenta Central Harimangala Bharuch by Royal Orchid Hotels Limited has replied on Mon Jun 09 17:14:08 IST 2025
Dear Ms. Patel, Namaste!! Thank you for taking the time to share your experience. I’m truly sorry to hear that your stay did not meet expectations, particularly regarding the room size, service quality, and the condition of the washroom. Please accept my sincere apologies for the inconvenience caused by the cleanliness issues and the choked pipe. This is not the level of comfort or service we aim to provide, and your feedback has already been shared with our housekeeping and maintenance teams for immediate action. We value every guest’s feedback as it helps us improve, and I hope you will consider giving us another opportunity to serve you better in the future.
