An Absolute Nightmare. Avoid This Place at All Costs.
If I could give this establishment zero stars, I would. My recent stay here was nothing short of a disaster from start to finish,
"Unprofessional" doesn't even begin to cover it; they were rude, unhelpful,
Hoping for a simple meal in my room, I made the mistake of trying the room service. I ordered a basic dinner and was told it would take 40 minutes. Two hours and three phone calls later, a cold, pathetic-looking meal finally arrived.The delay was the unapologetic attitude of the staff who delivered it was the icing on the cake.
But the absolute peak of this hotel's incompetence was what they did to my car. I had parked my car in the designated hotel parking. The next day, I came down to find it had been moved to a different, much tighter spot. Nobody had informed me. No call, no message, nothing.
I quickly realised they hadn't just moved it—they had smashed it. In their infinite , the staff member who moved my car had it squarely into a pillar. The entire bonnet is now crumpled and dented, to their carelessness.
When Ibrought this up with the management, their response was a masterclass denial. There was no immediate apology, no accountability, just a vague mumble about "parking being tight."
This hotel doesn't just offer bad service; it is actively disrespectful of its guests and their property. The rude staff, the service, and the unforgivable damage to my car have made this the single worst hotel experience of my life.