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Review Of Regenta Place Amritsar by Royal Orchid Hotels Limited0123401234

Putli Ghar, Amritsar | 4.9 km drive to Golden Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.9
    Very Good

    3335 Ratings

    excellent
    45%
    very good
    33%
    average
    12%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 4
    • 2
    • 3
    • 3
    • 4
    • 4
    • 5
    • 4

    Rating Categories

    • Hospitality4.4
    • Facilities4.2
    • Food4.3
    • Room4.5
    • Cleanliness4.3
    • Value For Money4.2
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    Reviews Summary

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    The property enjoys a prime location near the railway station, making it convenient for travelers. Guests appreciate the spacious and clean rooms, along with the warm hospitality and courteous staff. The breakfast buffet receives high praise for its variety and taste. Despite minor maintenance concerns, the overall experience is positive, with many mentioning the delicious food, particularly at the in-house restaurant.

    Sort by:

    Positive first
    3.0

    Average Stay

    rajkumar t.family with 3 kids

    The hotel was good food was delicious but service is very slow

    Travel Month: Oct 2025

    Room: Executive Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 08 10:56:45 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We have noted your feedback on the service being slow. We hope you will visit us again. Sincerely, Amar Nath General Manager

    4.0

    Good Stay

    gaurav r.family with 1 kid

    stayed at Regenta Hotel for 2 days with my family, and it was a wonderful experience. The staff was courteous, the rooms were clean and comfortable, and the food was delicious. We truly enjoyed our stay and would love to visit again

    Travel Month: Oct 2025

    Room: Executive Twin Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 08 10:57:20 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    5.0

    Spacious room with delay in service deliwvry

    navdeep s.family with 1 kid

    Room was awesome. Lighting could have been better. Room service was a bit of laggard with quite a delay.

    Travel Month: Oct 2025

    Room: Club Room- Enjoy Happy Hour 1+1 mocktail

    • user photos

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Tue Oct 07 16:11:00 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We have noted your feedback on the IRD delivery and rest assured we shall take care of the same going forward and correct the lapses. We hope you will visit us again. Sincerely, Amar Nath General Manager

    4.0

    Very polite staff which made our stay pleasant.

    lekha p.family

    Very pleasant stay as the staff is very polite and rarely says no for anything 100% to their efforts. The breakfast is good. Just one drawback is that this hotel is little away from Golden Temple which makes it inconvenient to travel during 4.30am Palkhi timing.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Smart Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Mon Oct 06 10:35:20 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    5.0

    Regenta Place

    varun b.family with 1 kid

    excellent property . Spacious Rooms and courteous staff. close proximity to golden temple and railway station

    Travel Month: Oct 2025

    Room: Executive Twin Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Tue Oct 07 16:11:14 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    3.0

    Average Stay

    ruchika g.

    Food: Hygienic and fine in taste. Room: Very average, the air conditioner wasn't functioning well neither was the hotel wifi. Had to connect my phone's internet to make the television functional. Swimming pool: Untidy and unkempt Location: Walking distance from the railway station.

    Travel Month: Sep 2025

    Room: Smart Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Mon Oct 06 10:34:54 IST 2025

    Dear Guest, Thank you for sharing your experience at Regenta Place Amritsar. I am saddened to hear to hear you did not enjoy your recent stay with us and we did not live upto your expectation. Rest assured we shall certainly look into the feedback to improve. We look forward to your stay in future soon. Sincerely, General Manager

    2.0

    Poor Stay

    jay k.solo

    Hello, I'm quite disappointed with your services; they were the worst. No one was available to assist or direct me to my room when I arrived. The pool , gallery area wasn't clean, and The towels were too filthy, too. There were no welcoming beverages as stated on the reservation, and your staff was unprofessional and unhelpful. I had to wait too long for everything.

    Travel Month: Sep 2025

    Room: Smart Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Mon Oct 06 10:34:59 IST 2025

    Dear Guest, Thank you for sharing your experience at Regenta Place Amritsar. I am saddened to hear to hear you did not enjoy your recent stay with us and we did not live upto your expectation. Rest assured we shall certainly look into the feedback to improve. We look forward to your stay in future soon. Sincerely, General Manager

    1.0

    Terrible Stay

    navjot s.family with 1 kid

    An Absolute Nightmare. Avoid This Place at All Costs. If I could give this establishment zero stars, I would. My recent stay here was nothing short of a disaster from start to finish, "Unprofessional" doesn't even begin to cover it; they were rude, unhelpful, Hoping for a simple meal in my room, I made the mistake of trying the room service. I ordered a basic dinner and was told it would take 40 minutes. Two hours and three phone calls later, a cold, pathetic-looking meal finally arrived.The delay was the unapologetic attitude of the staff who delivered it was the icing on the cake. But the absolute peak of this hotel's incompetence was what they did to my car. I had parked my car in the designated hotel parking. The next day, I came down to find it had been moved to a different, much tighter spot. Nobody had informed me. No call, no message, nothing. I quickly realised they hadn't just moved it—they had smashed it. In their infinite , the staff member who moved my car had it squarely into a pillar. The entire bonnet is now crumpled and dented, to their carelessness. When Ibrought this up with the management, their response was a masterclass denial. There was no immediate apology, no accountability, just a vague mumble about "parking being tight." This hotel doesn't just offer bad service; it is actively disrespectful of its guests and their property. The rude staff, the service, and the unforgivable damage to my car have made this the single worst hotel experience of my life.

    Travel Month: Sep 2025

    Room: Club Room- Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Sat Oct 04 10:17:59 IST 2025

    Dear Guest, Thank you for sharing your experience at Regenta Place Amritsar. I am saddened to hear to hear you did not enjoy your recent stay with us and we did not live upto your expectation. Rest assured we shall certainly look into the feedback to improve. We look forward to your stay in future soon. Sincerely, General Manager

    5.0

    Excellent Stay

    pardeep k.

    Property location was very easy to reach and food, hospitality and and staff behaviour was like friendly

    Travel Month: Sep 2025

    Room: Executive Twin Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:00:12 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    3.0

    Average Stay

    daljeet c.family

    Would not like to express,the room given was too dark,no sunlight. Bedding was not at all comfortable.

    Travel Month: Sep 2025

    Room: Executive Twin Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:03:08 IST 2025

    Dear Guest, Thank you for sharing your experience at Regenta Place Amritsar. I am saddened to hear to hear you did not enjoy your recent stay with us and we did not live upto your expectation. Rest assured we shall certainly look into the feedback to improve. We look forward to your stay in future soon. Sincerely, Amar Nath General Manager

    2.0

    Poor Stay

    tony s.solo

    Property location is good, food is not all good and staff operation to customer not satisfietary. Two time light went off and I had to myself to reception to complain

    Travel Month: Sep 2025

    Room: Smart Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:03:19 IST 2025

    Dear Guest, Thank you for sharing your experience at Regenta Place Amritsar. I am saddened to hear to hear you did not enjoy your recent stay with us and we did not live upto your expectation. Rest assured we shall certainly look into the feedback to improve. We look forward to your stay in future soon. Sincerely, Amar Nath General Manager

    5.0

    Excellent Stay

    mohit b.business

    tha location is very good food is awesome quality service is too good All property was very clean

    Travel Month: Jul 2025

    Room: Executive Double Room - Enjoy Happy Hour 1+1 mocktail

    • user photos
    • user photos
    • user photos

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:03:45 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    5.0

    Excellent Stay

    prabjot s.

    Excellent

    Travel Month: Sep 2025

    Room: DAY USE free access to swimming pool 09AM to 5PM (Same Day Check-Out)

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:03:57 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    5.0

    Excellent Stay

    shivani c.

    "Absolutely loved my stay at this hotel! The room was impeccably clean and comfortable.The staff were super friendly and helpful, going above and beyond to make my stay special. The amenities were top-notch, and the location was perfect for exploring the city. Highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway. 5/5 stars!"

    Travel Month: Aug 2025

    Room: Executive Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:04:03 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    5.0

    excellent experience

    yakshit s.couple

    It was such a nice room with good facilities and

    Travel Month: Aug 2025

    Room: DAY USE free access to swimming pool 09AM to 5PM (Same Day Check-Out)

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:04:13 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    2.0

    not a good hotel

    ambalal k.family

    Room is having foul smell, no phone works for house keeping call, no proper hot water, shabby hotel

    Travel Month: Aug 2025

    Room: Executive Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:04:29 IST 2025

    Dear Guest, Thank you for sharing your experience at Regenta Place Amritsar. I am saddened to hear to hear you did not enjoy your recent stay with us and we did not live upto your expectation. Rest assured we shall certainly look into the feedback to improve. We look forward to your stay in future soon. Sincerely, Amar Nath General Manager

    1.0

    Terrible Stay

    hemant r.family with 1 kid

    Room service and customer service very poor. unfriendly service and welcome during entry. Staff listen to guest after multiple calls and reminders. Room air conditioning and Room mini fridge not working

    Travel Month: Aug 2025

    Room: Executive Double Room - Enjoy Happy Hour 1+1 mocktail

    • user photos

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:04:36 IST 2025

    Dear Guest, Thank you for sharing your experience at Regenta Place Amritsar. I am saddened to hear to hear you did not enjoy your recent stay with us and we did not live upto your expectation. Rest assured we shall certainly look into the feedback to improve. We look forward to your stay in future soon. Sincerely, Amar Nath General Manager

    4.0

    Good Stay

    kartik b.

    Ok

    Travel Month: Aug 2025

    Room: Smart Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:16:01 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    4.0

    Good Stay

    rajnish b.group

    Location of hotel was very central to all the sight seeing. Food was excellent. They have a very nice lay out of buffet breakfast. Many options to choose from. Staff was very courteous and 1uick to respond. Rooms were spacious with all the facilities. Minor issues with some of facilities in our room but overall experience was very good

    Travel Month: Aug 2025

    Room: Executive Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:04:59 IST 2025

    Dear Guest, Thank you for sharing your exceptional experience at Regenta Place Amritsar. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amar Nath General Manager

    3.0

    Average Stay

    aakash c.group

    The property was good the food was nice but the room was not upto expectations and there were a few things which were not in order the washroom's shower was not working properly there was no mini fridge in our room but problems were resolved later

    Travel Month: Aug 2025

    Room: Executive Double Room - Enjoy Happy Hour 1+1 mocktail

    Regenta Place Amritsar by Royal Orchid Hotels Limited has replied on Wed Oct 01 12:05:12 IST 2025

    Dear Guest, Thank you for sharing your experience at Regenta Place Amritsar. I am saddened to hear to hear you did not enjoy your recent stay with us and we did not live upto your expectation. Rest assured we shall certainly look into the feedback to improve. We look forward to your stay in future soon. Sincerely, Amar Nath General Manager

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