The property is located in a prime location with a beautiful view of the city. The rooms are well-maintained and spacious with all necessary amenities. The staff is courteous and helpful, ensuring a smooth check-in and check-out process. The food at the L14 restaurant is delicious with a diverse menu featuring local and international cuisines. The rooftop pool provides a refreshing escape with stunning views of the city. However, some guests have reported slow service and issues with cleanliness in the rooms. Overall, it's a great property for a comfortable stay in Lucknow.