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Review Of Resort Park Avenue

Name: Resort Park Avenue
Address: Baga Road, Umta Vaddo, near Infantaria Bakery, Calangute, Goa 403516, Goa, 403516, IN
Rating: 3.6

Calangute Baga Road, Goa | 10 minutes walk to Calangute Beach

User Rating & Reviews

everyone
group
couple
solo
business
family

3.6

Very Good

466 Ratings, 186 Reviews

excellent

39%

very good

21%

average

14%

poor

12%

bad

14%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.6
Cleanliness3.1
Room2.0
Value For Money3.1
Food2.8
Facilities3.0

We are using generative AI to show you summarised user review

Review Summary

The property is well-located near Calangute Beach, offering easy access to local attractions. While many guests appreciate the friendly staff and decent cleanliness, several reviews point out issues with rude behavior from some staff and unsatisfactory food quality. Additionally, there are recurring complaints about poor maintenance and a lack of room service. Despite these drawbacks, the ambiance and location remain highlights for visitors.

Sort by:

Positive first

2.0

Poor Stay

mahesha m.group

Park avenue resort staff behave worsted. At least they didn't talk customer politely. We shifted to hotel horizon later.

Travel Month: Oct 2024

Room: Standard Room

1.0

Worst hotel very bad experience faced

krishnamurthy r.group

Worst experience faced, mainly food is worst, what we have paid is not an worth only bread and jam is served for breakfast, further don’t choose this hotel it will spoil our whole trip due to worst behaviour in hotel and staff

Travel Month: Sep 2024 (3-Night Stay)

Room: Executive Suite Room

2.0

behaviour

suraj.business

bad 👎 experience security behaviour is not good customer sai Kaise baat karni hai Kuchh Bhi pata nahin

Travel Month: Sep 2024

Room: Standard Room

1.0

Terrible Stay

sainath j. loyalty-icon

Bathroom broken. Staff unfriendly

Travel Month: Sep 2024

Room: Deluxe Room

2.0

Please dont pick this hotel to sta

royees d.

family

Here's a review incorporating the points you mentioned: *disappointing stay - avoid this hotel* i recently had the misfortune of staying at this hotel, and i must say it was a thoroughly unpleasant experience. The rooms were subpar, with poor cleanliness and a lack of maintenance. The hotel's claims of comfortable accommodations were far from the truth. To make matters worse, there was no parking facility available, and i was told to park my vehicle 200 meters away from the hotel, which was inconvenient and added to my frustration. The hotel's photos were misleading, as the actual rooms and surroundings were not as depicted. The absence of a lift meant that guests staying on upper floors had to climb stairs, which was exhausting. The bedsheet quality was also poor, and the exhaust fan in my room was not working, which made the air feel stale. But what really took the cake was the rude behavior of the staff, who seemed completely uninterested in addressing my concerns. Overall, i would not recommend this hotel to anyone and would advise others to explore better options.

Travel Month: Aug 2024

Room: Deluxe Room

5.0

Excellent Stay

gaurav.group

Excellent staff and attentive service. Soothing atmosphere. Mr. Sonu and ms. Zelia is superb in front desk. Haooy to visit here. Looking forward to recommend to others and visit again.

Travel Month: Jul 2024

Room: Standard Room

2.0

Dont go for this

deepak k.family

Room service was not available nd rude behaviour at the reception staff room was like ok ok bf was not available

Travel Month: Jun 2024

Room: Standard Room

1.0

Terrible Stay

rohit s.couple

horror experience this hotel & room पीने का पानी तक नही दिया गया है तीसरी मंजिल पर रूम दिया जिसमें कोई लिफ्ट की सुविधा भी नही थी रिस्पेशन पर बोलने पर भी रूम चेंज नही किया गया रूम में बेडशीट गंदी ही मिली पिल्लों पर कवर ही नही था कृपा करके अब कोई इस होटल में ना जावे

Travel Month: Jun 2024 (4-Night Stay)

Room: Standard Room

1.0

Terrible Stay

akash d.couple

Worst service i have ever seen, water issues, about food quality i can't even explain, if we are booked with other travel agent so they will provide only one option in food that also 1st low price food. Hotel staff was very rude. Location was good.

Travel Month: May 2024

Room: Standard Room

5.0

Excellent stay

sajid p.business

Very good stay. Hotel is centrally located near the chocolate room. Staff was very friendly. Very clean room's.

Travel Month: May 2024

Room: Standard Room

Resort Park Avenue has replied on Sat May 18 10:35:48 IST 2024

Dear Mr.Patel, Thank you for giving us Excellent rating. Our Team strives hard to keep the guest happy and we are happy that you liked our services and enjoyed the stay. Looking forward to welcome you back soon.

2.0

Poor Stay

ishwar p.group

Very dirty and low maintenance property. They give us room on second floor on that property no elevator or lift in swimming pool some tiles are broken and one person in our group they had injury on his feet.

Travel Month: Mar 2024

Room: Deluxe Room

Resort Park Avenue has replied on Sat May 18 10:38:07 IST 2024

Dear Mr.Pinjani, Thank you for taking the time to complete the review with regards to your recent stay with us. Our apologies as you did'nt have good experience .We are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. We look forward to welcome you back soon.

5.0

Excellent Stay

pankakbhai b.family

I liked the property location, cooperative staff, good room service, enjoyed the swimming pool activity and of course memorable calangute beach. Overall i enjoyed my trip and stay at hotel

Travel Month: Apr 2024 (4-Night Stay)

Room: Deluxe Room

Resort Park Avenue has replied on Sat May 18 10:40:08 IST 2024

Dear Mr. Prajapati, Thank you for taking your time to write a review of your stay. We are glad to know that you were happy with our hospitality and our staff attitude, we will certainly let them know. We look forward to welcome you back in near future.

5.0

Bhbjmake my trip provides very good hotels at affordable rates. I am very happy with its service. If i plan a trip in future, i will book through make my trip only.

anshul.couple

Make my trip provides very good hotels at affordable rates. I am very happy with its service. If i plan a trip in future, i will book through make my trip only.

Travel Month: Feb 2024

Room: Standard Room

Resort Park Avenue has replied on Fri Apr 12 10:15:43 IST 2024

Dear Mr. Mehra, Thank you for giving us Excellent rating. Our Team strives hard to keep the guest happy and we are happy that you liked our services and enjoyed the stay. Looking forward to welcome you back soon.

1.0

Horrible wrost

nukul d.couple

Horrible, very bad, low quality, bad food taste, old building, dirty swimmimg pool water, bad behaviour of staff

Travel Month: Mar 2024 (4-Night Stay)

Room: Deluxe Room

Resort Park Avenue has replied on Wed Mar 20 10:54:15 IST 2024

Dear Mr. NuKul, Thank you for taking the time to complete the review with regards to your recent stay with us. We are really surprised to see your review. While you were at the Hotel , you tried to make un necessary complaints with regards to the room as you wanted refund for the room because you wanted to shift to other hotel for two days as you were booked for 4 days with us, we gave you free upgrade to Executive Suite room and offered a complimentary wine , you were very happy with the free upgrade and you confirmed this to our Manager aswell. We are committed to meeting and indeed exceeding the expectations of all our guests. We make our efforts to maintain and improve the standards our guests expect from a property of this nature. As a valued customer, we didn't expect this feedback from you .

4.0

New experience

alle s.couple

It is a good experience and we found this beautiful room in make my trip trip and this was amazingly super experience

Travel Month: Mar 2024 (3-Night Stay)

Room: Standard Room

Resort Park Avenue has replied on Mon Mar 11 12:33:47 IST 2024

Dear Mr. Suresh, Thank you for taking your time to write a review of the hotel. We are glad to know that you had a superb experience. We look forward to welcome you back to the Hotel in near future.

5.0

Very nice resort in goa

sudarshan r.couple

Nice place in goa, near the beach, all facilities are very good and friendly staff. Very nice thank you for your accommodation.

Travel Month: Mar 2024

Room: Standard Room

Resort Park Avenue has replied on Sat May 18 10:40:59 IST 2024

Dear Mr.Rai Thank you for taking your time to write a review of your stay. We are glad to know that you were happy with our hospitality and our staff attitude, we will certainly let them know. We look forward to welcome you back in near future.

1.0

Terrible Stay

sakshi s.

The mattress springs were sucking. Tv isn't working much more things

Travel Month: Feb 2024

Room: Standard Room

Resort Park Avenue has replied on Sat Mar 09 10:06:11 IST 2024

Dear Ms. Sakshi, Thank you for taking your time to review your stay at our hotel. Our apologies for the inconvenience you had with the mattress, we wish you had to inform us while you were staying , we could offered you a upgrade to another room. We look forward to welcome you back soon.

5.0

Awesome

nikunj s.family

Good service and helpful staff nice place nearby to beach and market which is good, the food is also good

Travel Month: Feb 2024

Room: Deluxe Room

Resort Park Avenue has replied on Sun Mar 03 10:38:08 IST 2024

Dear Nikunj, Thank you for giving us Excellent rating. Our Team strives hard to keep the guest happy and we are happy that you liked our services and enjoyed the stay. Looking forward to welcome you back soon.

4.0

Good Stay

a g.

Staff is polite, good and supportive but need few more improvements like balcony to be cleaned, few items needs fine repairs, pool water cleaning, etc

Travel Month: Feb 2024

Room: Standard Room

Resort Park Avenue has replied on Sun Mar 03 10:40:53 IST 2024

Dear Mr.Nagaraj, Thank you for giving us Excellent rating. Our Team strives hard to keep the guest happy and we are happy that you liked our services and enjoyed the stay. Thank you for your suggestions , we have already actioned them out. Looking forward to welcome you back soon.

5.0

Excellent Stay

pravinkumar g.

Very pleasant stay best budget resort in Calangute just two minutes walk from Calangute family friendly resort with a very good swimming pool facility enjoyed a very nice holiday thanks a lot😁

Travel Month: Feb 2024 (3-Night Stay)

Room: Standard Room

Resort Park Avenue has replied on Sun Mar 03 10:41:40 IST 2024

Dear Mr.Ghodke, Thank you for giving us Excellent rating. Our Team strives hard to keep the guest happy and we are happy that you liked our services and enjoyed the stay. Looking forward to welcome you back soon.

Review Of Resort Park Avenue

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