Retreat Crassula Ovata is a property located in Upper Pelling, offering mesmerizing views of Kanchenjunga from the room balcony. The rooms are spacious, well-equipped, and clean. The staff is courteous and helpful, and the owner is friendly. The food is tasty but a bit costly. The location is excellent, just beside the new helipad, and accessible. However, some guests faced issues with electricity, hot water, and room heaters. The property needs to improve its service and management. Overall, it's a good property to stay in Pelling.