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Review Of Retreat Hotel Samden0123401234

Hill Cart Road, Darjeeling | 4 minutes walk to Darjeeling Railway Station

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.1
    Good

    571 Ratings, 199 Reviews

    excellent
    22%
    very good
    20%
    average
    23%
    poor
    16%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 5
    • 3
    • 1
    • 3
    • 3
    • 1
    • 2

    Rating Categories

    • Location3.2
    • Cleanliness2.8
    • Food3.7
    • Hospitality4.2
    • Value For Money2.8
    • Facilities3.0
    icon
    We are using generative AI to show you summarised user review

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    The property's location is good, near Darjeeling station and Reliance Smart. However, guests have reported poor hygiene, dirty rooms, and small bathrooms. Some rooms have damp walls, stained bed sheets, and pillow covers. The staff behavior is not up to the mark, and room service is not available. The food quality is average, and the prices are high. Some guests have faced issues with the TV, geysers, and electric kettle. The property is not suitable for families with children or elderly people due to the lack of lift facilities.

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