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Review Of Rhelon Residency0123401234

Vishal Gaon, Gangtok | 1.6 km drive to MG Marg Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.7
    Very Good

    70 Ratings, 40 Reviews

    excellent
    31%
    very good
    31%
    average
    20%
    poor
    13%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 3
    • 5
    • 5
    • 4
    • 5
    • 1
    • 2
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness4.2
    • Food4.0
    • Value For Money3.9
    • Facilities4.0
    • Child Friendliness4.2
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    Review Summary

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    Guests appreciate the spacious and clean rooms with beautiful views of Kanchenjunga. The staff is often described as polite and helpful, providing good hospitality and prompt service. However, many mentioned the distance from MG Marg, which is around 1-2 km, making it less convenient. Food quality received mixed reviews, with some guests finding it lacking.

    Sort by:

    Positive first
    3.0

    Average Stay

    navjot p.group

    A little bit far from mall road the main market and taxi stand so u have to walk a lot for any convence

    Travel Month: Jan 2024

    Room: Deluxe

    2.0

    Bad e

    arnab g.family

    plug 🔌 point is not working. food is very bad, please don't waste your money.mg Marg distance almost 2 km from hotel.

    Travel Month: Jan 2024

    Room: Deluxe

    4.0

    Stay was wonderful

    clincy v.loyalty-iconfamily

    Rooms were nice, spacious and clean. Food provided by them was yum. The staff behaviour was very nice and polite.

    Travel Month: Oct 2023

    Room: Family Room

    5.0

    o

    alpana d.couple

    overall was good ,staff also very polite but one negative point is dt they provided information in mmt that it has 90 meter from MG marg by seeing dt we had booked dt hotel but it actually 1.3 km from MG marg in real which is very disappointed..but bcz of lack of time we didn't change dat hotel...but view of kachanjonga from d window makes us to forget abt d distance...it will be good if they provide proper information about distance....😊

    Travel Month: Jul 2023

    Room: Deluxe

    4.0

    Good Stay

    paramita r.loyalty-icon

    The room was very comfortable, but it would have been better if it had a fan or ac. The food was good and the staffs were very polite and helpful. The owner and staffs were very kind to arrange dinner for us late at night when everything was closed, they woke up and prepared dinner for us. Thank you rhelon residency.

    Travel Month: Jun 2023

    Room: Family Room

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    5.0

    Excellent

    harkesh d.family

    This hotel is very nice i stayed with my family n did't face any problem everything was very nice i recommend to stay here. Staff is so cooperative

    Travel Month: May 2023

    Room: Deluxe

    5.0

    Excellent

    indrani b.family

    Good hospitality, staff was very active, helpful, hotel rooms were very clean and hygienic, food was good, location was good

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe

    5.0

    Excellent Stay

    kapil.

    nice hospitality good service nice staff

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Deluxe

    3.0

    Room

    boishnob b.family

    Room condition is good. I booked deluxe room, however 1st day hotel hotel has not provide electric kettle even after repeated asking.

    Travel Month: Dec 2022

    Room: Deluxe

    4.0

    Standards

    dipak a.solo

    Clean and resourceful and staff with extremely good behaviour

    Travel Month: Nov 2022

    Room: Super Deluxe

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    4.0

    Good Stay

    anindya m.

    Nice hotel and nice staff. No

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Deluxe

    4.0

    Very good

    biswajit k.loyalty-iconfamily

    Excilent all the stuff inside the room beautiful

    Travel Month: Oct 2022

    Room: Deluxe

    5.0

    Excellent Stay

    jayant.couple

    I went to gangtok in the month of july where the service was very good, the behavior of the hotel staff was also good and the food was average

    Travel Month: Jul 2022

    Room: Super Deluxe

    5.0

    Great stay!

    sumedha s.family

    Hygienic rooms, good view, great and humble staff. Very helpful.

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Deluxe

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    2.0

    Poor Stay

    narendra s.

    Location was very tricky far from city center food is pathetic room service is terrible but room is clean staff behaviour is bad

    Travel Month: Jun 2022

    Room: Super Deluxe

    Rhelon Residency has replied on Wed Jun 22 18:41:12 IST 2022

    Dear sir, thanking you for your stay with us but extremely sorry to hear your views. As for the location its just one km from mg marg. Your drivers failure to understand the location besides guidance is not the location or hotels fault. As for food if you had raised any concern here it would have definitely been taken care of. Our main chef being injured seriously at that juncture you may have faced an issue with taste and i sincerely apologize for that. Helping you with late night check up and arranging a taxi with last minute request from you and my boys dropping you to the taxi despite bearing the brunt of your anger for blaming us for taxi not coming instantly despite there being a traffic jam and in hills taxis need to be prearranged in advance. Sorry that you still term the staff behavior as bad as i feel its unjustified. The hotel was backed yet boys were sent to assist you to drop you till the taxi. Arranging transportation and other issues were a complimentary service offered to you on request and the hotel does not own the taxi or its not in our power to manage traffic jams.

    4.0

    Room is good

    jetendra p.family

    Room is good but food option limited

    Travel Month: Jun 2022

    Room: Deluxe

    Rhelon Residency has replied on Fri Jun 17 12:13:16 IST 2022

    Dear sir, thanking you for your stay with us and extremely sorry that we could not offer more food options to you as during your stay one of our chefs had stitches in his hand due to a bad fall on glass. We promise to offer you much more options whenever you choose to visit us next time.

    4.0

    Very good experience

    rohit g.couple

    We had a very good stay at the rehlon residency. The staffs were very polite and humble, rooms were clean and organised. All essentials were provided. Hotel location is close to mg marg. All amenities mentioned on mm t were available at the hotel. Over all a very good experience.

    Travel Month: Jun 2022

    Room: Deluxe

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    Rhelon Residency has replied on Wed Jun 22 11:02:29 IST 2022

    Dear sir, thanking for your stay with us and your positive feedback. Looking forward to serve you again in the near future.

    5.0

    Worth staying

    devali d.loyalty-iconfamily

    The ambience of the room was amazing, the service is really very fast. Whenever we want something they just give it within a few seconds and lastly the food was very tasty

    Travel Month: Jun 2022

    Room: Super Deluxe

    Rhelon Residency has replied on Thu Jun 16 13:45:15 IST 2022

    Dear sir, thanking you for choosing to stay with us and appreciating our services with a encouraging and positive feedback which encourages us to serve you better and better each time you choose to visit us. Looking forward to serve you again soon.

    1.0

    Propoerty location

    bikram c.couple

    Distance is more than given from mg marg. Taxi unavailability worsen the condition

    Travel Month: Jun 2022

    Room: Suite

    Rhelon Residency has replied on Thu Jun 23 12:52:48 IST 2022

    Dear sir, distance is just one km from mg marg and its clearly mentioned, cabs are available from early morning till midnight on sharing and reserved basis from opposite foot bath of rhea hotel. Average reaching time by taxi is 4 to 5 minutes and walking not more then 15 minutes.

    5.0

    I like this hotel

    rajeev a.family

    because the location was too good the main market mg Marg was only 1km from the hotel and the behaviour of the staffs were too good and the room was also too good 👍👍

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Super Deluxe

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    Rhelon Residency has replied on Thu Jun 23 15:02:07 IST 2022

    Dear sir, thanking you for the stay and for your encouraging positive feedback. Hope to serve you again in the near future.

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