The property is located in a good location with easy access to town for shopping. The rooms are spacious and great for families. However, the check-in process is lengthy and staff behavior is poor. Some guests had to fight for basic amenities like towels and toiletries. Mosquitoes are present in the rooms and there are no complimentary items provided. On the other hand, some guests had a wonderful stay with helpful staff and a high level of hygiene and security. AC and cleanliness issues were reported by some guests.