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Review Of River Valley Resorts0123401234

Singara Rd, Masinagudi | 1.3 km drive to Masinagudi Gate, Mudumalai National park

    User Rating & Reviews

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    3.7
    Very Good

    253 Ratings, 143 Reviews

    excellent
    33%
    very good
    30%
    average
    20%
    poor
    6%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 3
    • 4
    • 5
    • 1
    • 5
    • 2
    • 3
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness3.6
    • Room3.8
    • Food3.7
    • Hospitality3.8
    • Value For Money3.6
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    Review Summary

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    This property is set in a beautiful location near a river and surrounded by forest, making it perfect for nature lovers. Guests appreciate the good food and friendly staff. However, room cleanliness is a recurring issue, with many mentioning dirty beds and insects. The approach road is also noted to be poorly maintained. Overall, the atmosphere and surroundings are highlighted as the big draws.

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    Positive first
    2.0

    Poor Stay

    chandru.family with 1 kid

    The resort was in a nice place near a river, but the rooms and beds are not at all clean, food and liquor stains and odour came from pillows, roads are not paved properly from reception to rooms. Food expenses is too high.

    Travel Month: Jun 2025

    Room: Quadruple Room

    River Valley Resorts has replied on Tue Jul 08 12:33:06 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    5.0

    Excellent Stay

    shiva m.couple

    awesome place to stay very near to nature and easily accessible to center. Manager and staff are good and responded quickly for any assistance

    Travel Month: May 2025

    Room: RIVER VIEW COTTAGE

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    River Valley Resorts has replied on Tue Jun 10 12:22:47 IST 2025

    Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,

    3.0

    good view but bad rooms and overpriced

    vijay k.family

    the view of the place and the location was good but the room( atleast the one given to us) was very dingy dirty, full of ants and extremely overpriced for 5k plus

    Travel Month: May 2025

    Room: MOUNTAIN VIEW COTTAGE

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    River Valley Resorts has replied on Wed May 14 10:57:33 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    5.0

    Excellent Stay

    noorulla s.family with 1 kid

    The property's location was great and the view was awesome. The rooms were very clean and offered a peaceful stay. We even saw a bunch of wild animals. The food was delicious and our overall experience was awesome 👍...

    Travel Month: Apr 2025

    Room: MOUNTAIN VIEW COTTAGE

    River Valley Resorts has replied on Wed May 14 10:57:49 IST 2025

    Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.

    4.0

    Good Stay

    sujinraj m.group

    Stay is located next to forest. nice ambience. we can see wild animals with in stay premises during late night. food provide was good. Rooms lack cleanliness even bedsheets are not washed properly. Very poor. Apart from that it was a nice experience staying there. with in property a small river is flowing we can take bath it's very refreshing.

    Travel Month: Feb 2025

    Room: ROYAL MOUNTAIN

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    River Valley Resorts has replied on Tue Apr 08 15:06:58 IST 2025

    Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future

    5.0

    Wonde

    devendra n.couple

    Close to nature, nice mountain views, comfortable stay, tasty food, best for couples group of friends and families have outdoor games for children and river view

    Travel Month: Feb 2025

    Room: ROYAL SUITE

    River Valley Resorts has replied on Tue Feb 18 12:34:19 IST 2025

    Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.

    5.0

    Excellent

    aravindabose p.loyalty-iconfamily

    Food and amenities are good i find the location in make my trip location is very good very calm very peaceful

    Travel Month: Jan 2025

    Room: ROYAL MOUNTAIN

    River Valley Resorts has replied on Sat Jan 25 12:26:01 IST 2025

    Dear Guest, Thank you for your warm words of appreciation. Our Team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again.

    3.0

    Good resort for the budget

    arun l.loyalty-icongroup

    This resort has a lot of outdoor space at a good location. Park vehicles at your own risk because we had a bad experience with our car. There is no cctv in the parking area. The food was good and tasty but took a long time to deliver in the room.

    Travel Month: Jan 2025

    Room: Quadruple Room

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    5.0

    Forest, nilgiri, jungle worth stay at river valley r at masainagudi.

    debapriya m.loyalty-iconfamily

    Excellent stay at river valley! the property is in the mid of forest area with a view of nilgiri range.

    Travel Month: Dec 2024

    Room: ROYAL MOUNTAIN

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    5.0

    Excellent Stay

    vidya s.

    The location of the resort is very good and the rooms are spacious. The early morning scenary from the resort is very pleasant.

    Travel Month: Dec 2024

    Room: ROYAL SUITE

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    3.0

    Average Stay

    fayaz a.

    It was not worth the price the mudhouse was unacceptable and had to change to other room with extra payment. Had to stay with insects and cockroaches

    Travel Month: Dec 2024

    Room: Mud House

    River Valley Resorts has replied on Tue Dec 17 09:41:56 IST 2024

    Dear Fayaz Ahmed, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,

    3.0

    Average Stay

    awanish s.loyalty-icon

    Great view from the room but the room was not well maintained. It could have been clean

    Travel Month: Oct 2024

    Room: ROYAL SUITE

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    River Valley Resorts has replied on Thu Nov 07 09:21:34 IST 2024

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    4.0

    Good Stay

    sarath s.

    Great view, great ambience, good food, rooms are clean and cosy. The building itself is old so some degradation of colour is there in the interiors.

    Travel Month: Oct 2024

    Room: ROYAL MOUNTAIN

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    River Valley Resorts has replied on Tue Oct 29 09:36:42 IST 2024

    Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes.

    4.0

    Average stay

    vinoth s.group

    Location is good place is little bit old room service needs to improved close to river is one advantage

    Travel Month: Sep 2024

    Room: Quadruple Room

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    River Valley Resorts has replied on Fri Oct 04 09:43:51 IST 2024

    Dear Guest, Thank you for choosing to stay with us.Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    4.0

    Good Stay

    jerin.couple

    It was a peaceful stay. There is a river nearby where you can bath. Overall it was a pleasant experience.

    Travel Month: Sep 2024

    Room: RIVER VIEW COTTAGE

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    River Valley Resorts has replied on Fri Oct 04 09:44:44 IST 2024

    Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.

    5.0

    Family review

    vineeth r.family

    Nice hospitality. Family friendly stay. Great location with excellent mountain views. Recommend for family. But too far from ooty central.

    Travel Month: May 2024

    Room: Quadruple Room

    River Valley Resorts has replied on Sat May 25 11:36:41 IST 2024

    Dear , Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    2.0

    Dissatisfied

    sharath b.family

    Room was not kept clean. Bath room was not clean. Bed spreads were dirty. No mirror at all in the room.

    Travel Month: May 2024

    Room: MOUNTAIN VIEW COTTAGE

    River Valley Resorts has replied on Sat May 25 10:37:57 IST 2024

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    4.0

    Good Stay

    iyappan s.

    Stay at river valey is nice. But the room cleanliness is not upto mark. No lights were provided for the mirror and dress change space which makes it irritating and in the night time insects came inside even if we closed all the doors of the room. But the room was spacious enough for 3 people. Bath tub was useless. But the bathing experience on the open terrace is awesome.

    Travel Month: May 2024

    Room: ROYAL SUITE

    River Valley Resorts has replied on Tue Jul 16 17:29:26 IST 2024

    Dear Iyappan Sivanandam, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes.

    1.0

    Terrible exp

    rohan j.loyalty-icongroup

    The manager didn't inform us regarding the road closures on the way to the property, which caused a lot of inconvenience as we had to find another room late in night. Also, the manager was rude. There were lot of bed bugs and room had no mosquito repellent solution despite having a forest inside.

    Travel Month: Apr 2024

    Room: RIVER VIEW COTTAGE

    River Valley Resorts has replied on Sat May 04 13:37:06 IST 2024

    Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    5.0

    Excellent Stay

    v m.group

    resort was very good and friendly persons and food was very taste like homely food .overall it was awesome 👌

    Travel Month: Apr 2024

    Room: Quadruple Room

    River Valley Resorts has replied on Sat May 04 13:44:42 IST 2024

    Dear , Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

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