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Review Of Royal Galaxy - Unit of Grand Luxury and Lifestyle0123401234

New Town, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.1
    Very Good

    439 Ratings, 190 Reviews

    excellent
    47%
    very good
    32%
    average
    12%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 4
    • 4
    • 5
    • 1
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.9
    • Food3.7
    • Value For Money3.8
    • Facilities3.6
    • Child Friendliness4.0

    Sort by:

    Positive first
    4.0

    Good Stay

    pawan k.family with 1 kid

    I have not any type of problem in my accomodation,this section I'm satisfied for your service, thanks

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    Average experience

    surajit s.solo

    Room was not as bigger as value for money,AC was not working properly. Staff behavior was good. Food was Average.

    Travel Month: Oct 2025

    Room: Super Deluxe With balcony

    4.0

    Good Stay

    satyendra k.couple

    Thanks for my homely stay in the hotel.The employees are favourable and well behaved.The location was good and easily accessible.Furnishing requires some improvements.Rest is ok.

    Travel Month: Sep 2025 (7-Night Stay)

    Room: Superior Room

    5.0

    Amazing sta

    kaushik p.couple

    The stay was awesome. All the staffs were very nice. The food was amazing. Kudos to team Royal Galaxy and team

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Standard Room

    3.0

    Average Stay

    ishant j.family

    the property location was good we face 2-3 problems in washroom and the lights was flashing off 3-4 times in a day and bathroom bath had a major problem and leakage of water I saw a lot of good review about this hotel but face these minor things make me sad staff was good overall the should solve all these problems of rooms

    Travel Month: Sep 2025

    Room: Superior Room

    4.0

    good

    parag r.couple

    My room was a bit on the smaller side, as expected, but it was incredibly tidy and arranged in a way that felt cosy and comfortable. The bed was very comfortable, and it provided a great place to rest after a long day. I would highly recommend this property to anyone looking for a comfortable and convenient stay with excellent service.

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    Excellent Stay

    parijat p.family

    Hotel staff were very well behaved and very respectful. It was a very good experience for me and my father

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    aritra s.

    Location - 4 Facilities - 5 Staff- 5 Food- 4

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    excellent

    diksha k.couple

    Very good experience rooms are good very neat n clean staffs are good location is good rooms view is beautiful near by everything is available

    Travel Month: Aug 2025

    Room: Super Deluxe With balcony

    5.0

    Excellent Stay

    dipak m.

    Royal galaxy is great for everyone, there is so much privacy & there food was really amazing

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    vikash r.solo

    Good Food, comfortable stay & above all friendly start..It was definitely a pleasant & memorable stay

    Travel Month: Aug 2025

    Room: Deluxe Room

    4.0

    Good Stay

    vishal b.

    Stay was good and food was also good. But they charged for bedsheet rupees 500 for the daily use stain. Its ridiculous

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Super Deluxe With balcony

    4.0

    Good Stay

    debasish s.

    Excellent Stay at Hotel Royal Galaxy! ⭐⭐⭐⭐⭐ Had a wonderful experience at Hotel Royal Galaxy. The rooms were clean, spacious, and well-equipped. Staff were friendly and helpful throughout. The food was delicious, especially the breakfast buffet. Great location and peaceful atmosphere. Highly recommended for both business and leisure stays!

    Travel Month: Jul 2025

    Room: Deluxe Room

    2.0

    👎

    family with 1 kid

    Lack food service availability,poor bath towel n bed sheet quality, lack of service assistance esp. during breakfast..

    Travel Month: May 2025 (4-Night Stay)

    Room: Super Deluxe With balcony

    1.0

    worst stay

    anirudh r.business

    bedsheets have holes and pillows are very old and stinking .. not to be recommended to anyone staff behaviour is also terrible

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Good Experience

    couple

    Good Clean & No Fuss Stay. Go for it without a second thoughts. Check in and Check Out was seamless and location is also convenient.

    Travel Month: Apr 2025

    Room: Standard Room

    4.0

    Good Stay

    snagata d.

    Appreciate cleanliness, staff behaviour and peaceful stay alongwith all necessary amenities in the room .

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Best hotel In New Town A1

    dinesh c.couple

    The food was absolutely delicious, and the staff's behavior was exceptional. Truly great value for money. Royal Galaxy Hotels in Kolkata are undoubtedly among the best. I have stayed here multiple times, and each experience has been consistently excellent. Highly recommended!

    Travel Month: Apr 2025

    Room: Super Deluxe With balcony

    2.0

    Lazy staffs

    nishant s.family with 1 kid

    Hotel staff are to lazy. If you order food or water via phone they will take soo much time to get it. Lazy staffs need to improve hotel management

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    randhir.

    Bad room service, they didn’t help at night get water

    Travel Month: Mar 2025

    Room: Deluxe Room

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