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You are booking hotel for more than 30 days
Tambaram, Chennai | 3 km drive to Tambaram Railway Staion
150 Ratings, 67 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the helpful staff and clean rooms at this property, with Mr. Vela being particularly commended for his assistance. The location is convenient for those visiting nearby Madras Christian College. However, several reviews mention issues with maintenance, limited amenities, and the breakfast not being up to par, as it’s sourced from outside.
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Good Stay
Service was good staff was so helpful especially staff mr vela who guided us in getting transport. Food, location
Room: Standard Double AC
ROYAL GRAND has replied on Tue Oct 22 21:25:09 IST 2024
Dear Mr. , The entire team joins me in thanking you for staying us and for making us your preferred choice . We appreciate you taking out your valuable time to share this wonderful feedback We look forward to your next visit and the joy of serving you. Dear Guest,
Not a pleasant
familyWe were in for a rude shock when we entered the hotel. The receptionist informed that they are running full and asked me to call mm t for cancel-ling the stay and get the refund from them. After showing all the booking details they searched again and again and informed that cannot give a room and blamed mmt. She categorically informed that they only encourage people who come directly to them. After much begging and by some sheer luck as someone else cancel-led got the room. Problems did not end with this. We have booked for 3 adults and paid for the same, but they insisted that we have to pay extra for additional bed. Again had to argue a lot to come out of this. Rooms and location are good. It is in a small lane with no parking and have to keep the car on the road. Space is available for one car only on the road. Only one water bottle for 3 people. Ac was making a lot of noise.
Room: Standard Double AC
ROYAL GRAND has replied on Tue Aug 20 20:59:27 IST 2024
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Lodge near madras christian college
Find the location through makemytrip. I need a stay very near to madras christian college. This place is near. Lodge is average. You will get a breakfast. Staffs are very cooperative hot water is available only in the morning. Ac is good.
Room: Deluxe Double AC
ROYAL GRAND has replied on Tue Aug 13 17:23:27 IST 2024
Dear Guest, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again. Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Poor
Its not at all maintained properly. Even breakfast they provide from roadside hotel which is next to the hotel
Room: Standard Twin AC
ROYAL GRAND has replied on Thu Jul 04 11:50:02 IST 2024
Thank u for ur valuable feed back Defently your`s point considered posible soon
Pathetic hotel 0 star no not visit and waste your money treboo or oy
None of the amenities as mentioned is available. Tv was installed and when complained they installed after 10hrs with cable connection, so of no use. Internet wifi was also not working, no resolution to any complaint raised. Wash room had broken taps and was stinking.
Room: Standard Double AC
ROYAL GRAND has replied on Sat Mar 30 13:49:32 IST 2024
Dear Mitesh Shah, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Poor hotel room ambience with worst bathroo
Room furniture is in horrible state, wallpaper is torn-ed at many places, seapages in wall, no tv unit. Bathroom fittings are in horrible condition, they don't have even small barhroom stool to sit. There was lizard and cockroach in bathroom, i asked manager to remove lizard yesterday from bathroom. Overall horrible experience, 2500 per night is completely waste of our money. I should be asking for refund after this horrible experience.
Room: Standard Double AC
ROYAL GRAND has replied on Sat Mar 16 11:52:19 IST 2024
Dear Amit Chintawar, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Terrible Stay
Not well maintained. Room was sprayed too much with room freshener to avoid other smells. No tv. Not clean.
Room: Deluxe Double AC
Good Stay
It was good. They provided enough water. And the room was clean and neat. Power backup is great even in the cyclone situation which i encountered. Overall wonderful stay
Room: Standard Double AC
ROYAL GRAND has replied on Sat Dec 16 16:39:30 IST 2023
Dear Vijayabaskar Baskar, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Average Stay
It is very average no hot water no proper service not attractive. Cleanliness is good can stay a night
Room: Deluxe Double AC
ROYAL GRAND has replied on Fri Nov 10 16:05:14 IST 2023
Dear sakthivel deivasigamani, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Review
family1)no breakfast served inspite of booking a room with breakfast. No area for car parking no tv available in the room. Paid extra charges for the room
Room: Deluxe Double AC
ROYAL GRAND has replied on Tue Oct 31 14:00:19 IST 2023
Dear Lakshmi Narayanan, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Poorly maintained rooms
Rooms were not clean, bedsheets and quilt had blood stains unwashed, no geyser in bathrooms. No towels in bathrooms. I booked this hotel seeing the reviews in mmt, very misleading reviews, the ground reality is very different from what is in front of you.
Room: Deluxe Double AC
ROYAL GRAND has replied on Wed Oct 04 16:55:05 IST 2023
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Average
Foul smell from bathroom, hotel surroundings are not clean and ambiance also not good. Offered complimentary breakfast also not good, its purchased from outside hotels as per our complaint second day they supplied comparatively good breakfast than first day
Room: Standard Twin AC
ROYAL GRAND has replied on Tue Aug 22 15:35:36 IST 2023
Dear Sajeedmon T, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,
There s no basic facility
There s no basic facility. Waste for money
Room: Standard Twin AC
ROYAL GRAND has replied on Wed Mar 22 10:30:46 IST 2023
Dear siva kumar, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but i hope you will give us further opportunities to serve you better.
Poor experience
Not clean. Very poor. Including amenities
Room: Deluxe Double AC
ROYAL GRAND has replied on Thu Dec 29 21:39:23 IST 2022
Dear guest, thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings
Good Stay
Hotel was near to tambaram, hygienic, staffs behavior good and value worth
Room: Deluxe Double AC
ROYAL GRAND has replied on Sat Nov 12 17:55:19 IST 2022
Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Friendly staff and good service.
businessThe vicinity where the hotel is located is on a very small and narrow road. There are issues with parking. And hotel is not well maintained.
Room: Deluxe Double AC
ROYAL GRAND has replied on Tue Oct 04 16:19:00 IST 2022
Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
The only decent option for a stay near MCC College
familyThe only decent option for a stay near MCC College.
Room: Deluxe Double AC
ROYAL GRAND has replied on Tue Oct 04 16:19:31 IST 2022
Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Poor bathroom and it's not hotel
businessIt was smelling in bathroom. It's not hotel, it's a lodge with no kitchen. Breakfast is sourced from outside.
Room: Deluxe Double AC
ROYAL GRAND has replied on Tue Jul 19 17:07:51 IST 2022
Dear guest, thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards,
Nice place to stay at tambaram
For business related to madras christian college, this is ideally located. Neat rooms, but no towels or shampoo. Courteous staff.
Room: Deluxe Double AC
ROYAL GRAND has replied on Sat Jul 02 17:37:28 IST 2022
Dear sir, thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.
Not a royal stay
The hotel was located in a decent location. Hotel entrance was ok. You have to go through a single space to enter into hotel rooms. With your luggages it will be difficult. Rooms were not neat and clean. The bathroom and the sink was very old, they could have replaced it. Not upto to the budget
Room: Standard Double AC
ROYAL GRAND has replied on Wed Jul 06 15:38:21 IST 2022
Dear sir, thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.
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