The property is located in the heart of Manali and offers breathtaking mountain views from the rooms and balconies. The staff is friendly and professional, providing exceptional service to guests. The rooms are spacious and comfortable, although cleanliness could be improved. The food quality is average, with dinner being the highlight. However, breakfast is disappointing with limited options. The check-out system needs improvement, as guests have reported long waiting times. Overall, the property offers a good experience with some areas for improvement.