The property is located in a prime location in Bangalore, making it convenient for guests to access various parts of the city. The staff is generally noted for their attentive service. The breakfast spread is good and the rooftop restaurant offers great views. However, some guests have complained about the outdated rooms and bathrooms, poor maintenance, and noisy surroundings. The food quality and room service are good, but some guests found it to be overpriced. Overall, the property offers a comfortable stay with some room for improvement.