The property is located in the old part of Udaipur, with narrow lanes leading up to it. The staff is helpful and cooperative, but the service can be slow at times. The rooftop cafe offers a beautiful view of Lake Pichola, and the food is decent. However, the property lacks basic amenities like hair dryers and water geysers. Some guests have complained about cleanliness issues, foul-smelling washrooms, and damaged toilet seats. The property is suitable for those who want to explore the old city, but not recommended for families with children or women traveling alone due to safety concerns.