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COUPLE
FAMILY
BUSINESS
SOLO
3.2
Good
11 User Reviews and 57 Ratings
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Guest Reviews
Good location
Rated 4.0 by Pooja Singla . Couple Traveller . Mar 20, 2024
Its was ok ok the receptionist person named vijay is kind of rude his behaviour and language is bad.
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Royal Residency has replied on Jul 12, 2024
Dear Guest,
Greetings!
Thank you for your feedback. We apologize for any inconvenience caused by our receptionist. We take such matters seriously and will address this issue to ensure better service in the future. Your comfort and satisfaction are our top priorities.
... Read more
Good hospitality with some Hostility
Rated 4.0 by Syeda Farzana Banu . Business Traveller . Aug 08, 2023
We reached the hotel before few hrs like 2-3 hrs. And I wished to stay in the small reception with two small chairs till my check in time. But the receptionist doesn't let me sit and sent me out and told me to come on time. It was so rude. I checked in at 12 pm, The the receptionist was changed and the new one warmly welcomed us. Room was good. but not so spacious as it is shown in pics. it's tidy and I had no issues with the room. My stay was comfortable. I would recommend this place, unless you want to sit for a while in their reception.😁
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Royal Residency has replied on Aug 24, 2023
Dear Guest,
Greetings from Royal Residency!
We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at ... Read more
Review
Rated 4.0 by Sohag Baran Mukherjee . Family Traveller . Feb 13, 2023
No food service in the hotel, they are taking from outside hotel food. Safety is ok. Rooms are too small, bed sheets not changed. Hotel area is clean
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Royal Residency has replied on Nov 29, 2023
Dear Guest,
Greetings from Hotel Royal Residency!
We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your st... Read more
Food services
Rated 4.0 by Abhishek Dey . Family Traveller . Dec 11, 2020
There is a adjacent restaurant. Good quality food available there. There is a monginis cake shop beside the hotel. Atm is also near by. Full day rent to be paid, even if you check out 1 hr late.
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Royal Residency has replied on Aug 24, 2023
Dear Guest,
Greetings from Royal Residency!
We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at ... Read more
Average Stay
Rated 3.0 by Shubha Gayen . Solo Traveller . Dec 22, 2024
The bedsheets were very dirty with stains in the middle and hairs everywhere. They did not even bother to change it. There are baby cockroaches on the floor through surprisingly none of them were on the the bed but still scary to sleep at night knowing they are around and might enter your ears or whatever. The room was overall not clean.
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Average Stay
Rated 3.0 by Dhiman Dutta . Apr 05, 2024
The hotel is located in a very good place. The caretakers and service boys are very co-operative. The booking price is a bit higher according to the facilities.
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Royal Residency has replied on Jul 12, 2024
Dear Guest,
Greetings!
Thank you for your feedback. We're glad you enjoyed the location and found our staff cooperative. We strive to offer the best possible experience and appreciate your input on pricing and facilities. We'll work to improve and provide better value in t... Read more
Average hotel to stay
Rated 3.0 by Tushar Pandey . Couple Traveller . Aug 06, 2023
Hotel is at good location. Shubh laxmi restaurant just beside it and if u came for barc interview so its jst at 15 min walking distance. Room was average on the basis of price not good small cockroaches are there if u are allergic like me so dont buy service was good they send everything in min if u call. Room was small only super deluxe is bigger than all. Hygiene is not maintained due to cockroaches they should work on it, otherwise its a good hotel with location. I am calling average jst because of cockroaches because i suffered by them
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Royal Residency has replied on Aug 24, 2023
Dear Guest,
Greetings from Royal Residency!
We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at ... Read more
Poor Stay
Rated 2.0 by Swapnil Jana . Nov 30, 2024
Very basic
no value for money
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Poor Stay
Rated 2.0 by Raja Valisetty . Feb 17, 2024
Room is infested with roaches. Asked the staff they replied waiting for disinfectant spray. My whole stay passed without any remedy
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Royal Residency has replied on Jul 12, 2024
Dear Guest,
Greetings!
We sincerely apologize for the inconvenience caused by the roach infestation. We are addressing the issue urgently and implementing better pest control measures. Your feedback is invaluable, and we assure you this will not happen again. Thank you for... Read more
Cheater hotel
Rated 2.0 by DEVENDRA SINGH . Family Traveller . Aug 07, 2023
I booked a deluxe room of size 196 sq-ft for my stay but when i reached the hotel they give me a room of approximately 70 sq-ft for 3 people i said i booked a bigger room so provide me that but they refused to give then i called the customer care of make my trip after a long argument between make my trip and hotel staff finally they provide me the bigger room so be aware and stay away from this type of cheating and keep a measuring tape with you so that you can prove your point and get what you paid for.
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Royal Residency has replied on Nov 29, 2023
Dear Guest,
Greetings from Hotel Royal Residency!
Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations.
We look forward to having the chance to welcome you again in order to make good memories. ... Read more
The poor hotel i have ever seen
Rated 1.0 by SUPRATIK MONDAL . Family Traveller . Jun 14, 2023
It was a very bad experience staying in royal residency, mumbai. The rooms were very very very very small which can't accommodate even two people. On top of that the hospitality was so poor that we felt the manager and the bell boys were not humans. The mentality of the manager were so cheap that he haven't accepted a simple request of ours. For him only money matters. I would suggest everyone that dont even cross the border of that hotel.
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Royal Residency has replied on Nov 29, 2023
Dear Guest,
Greetings from Hotel Royal Residency!
Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations.
We look forward to having the chance to welcome you again in order to make good memories. ... Read more