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COUPLE
FAMILY
3.5
Very Good
8 User Reviews and 29 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Nirmal Kant Paswan . Family Traveller . May 13, 2024
The property location is beautiful, on the edge of mountain ⛰️. View is mesmerizing. It has big common balcony to sit outside in cold with a drink and enjoy the beauty of mountain and city terrain. Hotel services is very good if not top class. Food option are limited but rest is perfect stay for couple or family and friends. 5 star for sure.
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Royal Residency has replied on May 15, 2024
Thank you for your compliments and valuable suggestions 🙏 Read more
Good Stay
Rated 4.0 by Neelanjan Dutta . Nov 23, 2024
Good for staying one day. The location is too good.
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Average Stay
Rated 3.0 by Vishika Darjee . Family Traveller . May 06, 2024
Hotel was good, silent environment n location was good, rooms were clean n tidy staff were friendly n cooperative. Just 1 thing i dint like is room ac wasn't good, doesn't gives any cool effect to room as this days in hot climate we cannot stay without ac right. Hotel management most looks forward for this ac issues. Otherwise ok ok stayed in this hotel.
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Royal Residency has replied on May 07, 2024
Thank you for your compliment and valuable suggestions 🙏 Read more
Poor Stay
Rated 2.0 by DEBASISH SARKAR . Aug 13, 2024
Very poor quality of everything at this price, let it room, toilet, staffs, service, food provided. Asked additional payment for one litter of water bottle provided in the room.
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Royal Residency has replied on Aug 19, 2024
Thank you for your compliments. You didn't complain regarding Room, Toilet, Staffs, Service and even Food during your 4 days stay. It was actually comfortable stay for you. All your dissatisfaction and rating is finally based on the asking the payment for the bottle of water at c... Read more
Very average
Rated 2.0 by debashish bhowmik . Family Traveller . May 21, 2024
Very small room. Dishes from outside they give. Location is good. Staff behaviour averagezzzzzzzzzzzzx
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Royal Residency has replied on May 24, 2024
Thank you for your compliments and valuable suggestions. We have allocated you the room you have booked for. We have many types of room that may cost higher with more facilities. You had choosen the budget room with low cost with the limited facilities. Any way thank you very muc... Read more
Bad Service
Rated 2.0 by Avishek Lama . Family Traveller . May 20, 2024
My Experience was not so good..the AC was not working properly and the food we have ordered was brought from outside stalls and the taste was very bad…They took 1 hours just to serve a tea.
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Royal Residency has replied on May 24, 2024
Thank you for your compliments and valuable suggestions. We already told you that we don't have inhouse restaurant and we have to order from outsource for your room service. You could have ordered from outsource supplier like Sweegy, Zomato and so many others venders as well as p... Read more
Poor Stay
Rated 2.0 by tamal mitra . Apr 17, 2024
Ac is not working first day of my stay. Make sure that staying not to be horrible
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Royal Residency has replied on May 07, 2024
Thank you for your compliment and valuable suggestions 🙏 Read more
Not clean and ac stops
Rated 1.0 by Ayaz Nasim . Couple Traveller . May 05, 2024
The bed had hairs on it. The ac was on auto mode and remote was not provided. In the morning it went off and it was so hot. We got sweaty and woke due to it. The tv was not working (not a problem for us but a point which i think should be mentioned. Staffs were polite. But the service received was disappointing.
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Royal Residency has replied on May 07, 2024
Thank you for your compliment and valuable suggestions 🙏 Read more