Review Of Royal Villas Chandrakanta

Name: Royal Villas Chandrakanta
Address: 35 Ritiksha Homeland, Igatpuri, 422403, IN

Talegaon, Igatpuri | 2.7 km from city centre

User Ratings

3.4

Good

41 Ratings from other platforms

The ratings for this property are based on authentic user reviews sourced from other platforms. You may refer to this information while making booking decisions without any liability on MakeMyTrip.

Traveller Impressions

The Location of the property received mixed reviews, with some guests praising the beautiful scenic views and peaceful surroundings, while others complained about the poor approach road and lack of nearby amenities. Cleanliness was a major concern for many guests, with reports of unclean rooms, stained bedsheets and towels, and unhygienic bathrooms. The Food & Dining experience was also disappointing for many, with complaints of tasteless and stale food, limited options, and unavailability of basic utensils. However, some guests did appreciate the good taste and quality of food. The Amenities provided at the property were a mixed bag, with some guests enjoying the private pool, cricket turf, and mini-golf, while others complained about the small pool size, slippery floors, and lack of basic amenities like a microwave and toaster. The Staff received mixed reviews, with some guests praising their friendly and helpful nature, while others complained about their uncooperative and disinterested behavior.

Location
The location of the property was highly appreciated by the guests. The property was situated in a tranquil and picturesque location offering breathtaking views of the surrounding landscape. It provided a peaceful escape from the hustle and bustle of city life allowing guests to rejuvenate and reconnect with nature. Despite its secluded setting, it was conveniently located near the main highway and railway station making it a perfect base for exploring the area.
Cleanliness
Cleanliness was a major concern for the guests. Many guests complained about the lack of cleanliness and hygiene care. The common areas and the rooms were in a dismal state with dust and damp smell evident in every corner including bedsheets and towels. The bathrooms were also not clean and well-maintained. Some guests even had to clean the rooms themselves. Overall, the property needs to improve its cleanliness standards.
Food & Dining
The food quality was a major issue for the guests. Many guests complained about the tasteless, poorly prepared, and stale food. Some guests even had to go out to eat as the food provided was not enough or not up to the mark. The kitchen was also ill-equipped, lacking essential utensils, and appliances. However, some guests did appreciate the local dishes bursting with flavor and the diverse menu that catered to all palates.
Amenities
The amenities provided by the property were appreciated by the guests. The swimming pool and outdoor lounge area were perfect for relaxing and soaking up the sun. The cricket turf, mini-golf, and other outdoor activities were also enjoyed by the guests. The property also had a state-of-the-art entertainment sound system and a fully equipped kitchen. However, some guests did complain about the lack of maintenance of the amenities, especially the swimming pool.
Staff
The staff of the property received mixed reviews from the guests. While some guests appreciated the friendly and helpful staff, others complained about the rude and disinterested behavior of the staff. Some guests also complained about the lack of attentiveness and reluctance of the staff to cater to their needs. However, some guests did appreciate the exceptional service provided by the caretaker and the host.