Review Of Rufina Palm Bliss, Pelling

Excellent Stay

Rated 5.0 by Aukik Das . Family Traveller . Oct 04, 2024

An excellent hotel with its pristine location, had a wonderful time with my family there. One of the best hotels in middle pelling!

Excellent Stay

Rated 5.0 by pawan khaling . Jan 24, 2024

First dint share the name it was a pleasant stay as i am staying in this property for couple of times. The services & staffs are excellent and mold themselves to satisfy guest needs. However they need to focus bit in cleanliness issues as i found out hairs in bedsheets. Overall good stay and will look forward staying in future too.

Excellent Stay

Rated 5.0 by Papia Sen . Nov 20, 2023

The best thing about this stay at rufina palm bliss at pelling was the exceptional view of mt kanchenjunga. It was extremely breathtaking. Staff were cordial. Food was good but a bit more options were expected. Overall it was a beautiful stay

Excellent Stay

Rated 5.0 by Arpitha Iyengar . Oct 27, 2023

Hotel was very clean and well maintained. Very friendly and humble staff. All day hot water.

Excellent Stay

Rated 5.0 by Rakesh Ghosal . Oct 22, 2023

The stay was very comfortable. The property is newly built. All the amenities were new. Very good stay at this price.

Amazing

Rated 5.0 by Ram Narain . Family Traveller . Jun 16, 2023

A really nice stay would have stayed longer if the schedule allowed to. Rooms were really clean with all the necessities provided in there the food was quite good and served at a reasonable price the view from the balcony was just amazing. We got quite a beautiful view of the kanchanjanga there it was absolutely breathtaking

Good Stay

Rated 4.0 by Rajesh More . Dec 11, 2024

Didn't get a room with view when booked through mmt. Rooms are clean. Staff are attentive. Food was average, can skip. There are nearby options for food.

Nice location

Rated 4.0 by Ramnath B . Couple Traveller . Nov 03, 2024

Stayed in rufina plaza for 3 nights in pelling. Nice location but a felt a bit overpriced for 2500 on balcony room. If you get for 2000 rupees then go for it. Breakfast was not so good but the good part is the host regularly ask for feedback and corrects them. Liked the stay

Good Stay

Rated 4.0 by Ramnath B . Nov 02, 2024

Location is good price is around 2200 for balcony room which could be around 1800. Breakfast was not good but you don't have other options also nearby.

Good Stay

Rated 4.0 by Anjan Chaudhuri . Oct 16, 2024

Condition of the room is very good. Overall hotel is clean. Price of food items are high and quantity is not enough. Quality of chinese food is not up to thar mark

Good Stay

Rated 4.0 by Nabyasha Singh . Family Traveller . Jul 22, 2023

The rooms were excellent, the food was delicious, and everyone's behavior, particularly john's, was exceptional. It's worth noting that the hotel is newly established, so overall, it was a delightful experience.

Excellent views from balcony

Rated 4.0 by NAZIMUL HOSSAIN . Family Traveller . Jul 06, 2023

We stayed 2 nights at the hotel, we booked balcony room with food, got excellent views from balcony, food was tasty, room was clean and well maintained, all the staff was good. If anything not working such as tv or geyser or kettle they fixed asap. Manager pintu sinha was also cooperative. Only cons was they taken lots of time to deliver food at your room. I highly recommend this hotel.

The overall stay was pleasant

Rated 4.0 by Soumadip Patra . Family Traveller . May 30, 2023

Pros: 1. The mesmerizing view from the balcony. As i booked a family suite, i got an entire balcony which is humongous in size. We saw kanchenjungha from our room which was amazing i would say. 2. The room: the suite room is huge. It's almost a playground for 3 people. Highly recommended. 3. Staff behaviour: the hotel staffs are really helpful and jovial in nature. 4. Food: food is descent and it's recommended if you feel tired to go outside. You may order few staple foods. 5. Location: it's in middle pelling. Recommended. Cons: 1. The bad thing about this hotel is power-backup. I would say it's worst. 2. The internet is horrible. Overall the hotel is recommendable. They have started the business 3 months back, i hope they will improve slowly. 3. 5* indeed

Overall good experience

Rated 4.0 by Mandar Datar . Family Traveller . May 12, 2023

Food quality was good and service also fine. For aged people please ask for room at ground floor as lifts are not available

Average Stay

Rated 3.0 by Kaushik Dhar . Family Traveller . Jun 08, 2024

If photos can ever lead you to a wrong choice of booking then this is a perfect example. Please don't go by the bright and exotic photographs for Palm Bliss. The hotel is extremely average but pigeon hole size rooms. I paid for Kanchenjunga Balcony view rooms and I was offered a basement room, saying that's the only one available. the stairs down to the basement was dingy, poorly maintained and smelly. The room was v basic. linen was stained. the balcony didn't even have a chair to sit. the crew was indifferent. Food was just okay. I guess the top floor rooms and alleyways were better. but this is a rare occasion where same room rent will give u varying types of services and u have to depend on luck. And most importantly the hotel is not cheap by Pelling 's standards. I don't see any positive in the hotel, and unfortunately have no option left other than to rate it low. There are many options at this price so it's better to look out for something more warm and vibrant.

Average Stay

Rated 3.0 by Dayanand Karkera . Mar 07, 2024

Basic hotel with clean rooms. Balcony rooms have excellent views. Staff is very cooperative and prompt in service. Food is ok with not much variety. Location is little bit far from the centre of pelling. 5

Rufina palm bliss, premium room, lower pellin

Rated 3.0 by Soumya Basu . Family Traveller . Nov 10, 2023

Last week i had the opportunity to spend a weekend at the rufina palm bliss hotel, lo-acted at the start of lower pelling. The interior decor was luxurious yet warm and inviting. Thar room was spacious and clean with comfortable beds and linens. Basic amenities were provided. The room was supposed to have mountain view, but it was street facing. You have to walk upto the window and look to the right corner to get the view, however the view was stunning. Although the hotel is new there was some signs of low maintenance, which was negligible. The staff was pleasant and courteous. But the service provided was not pro active. We weren't provided any room service, we got the basic amenities and toiletries replaced only on request. When we returned from the day trip, we were denied room service saying the staff was unavailable. We have had breakfast at the hotel. There was very less options but quality and taste was exceptional. At the end of the day i would recommend this hotel to friends and family only if they improve service provided and keep the hotel maintained as it is now.

Poor Stay

Rated 2.0 by rajnish kumar raja . Dec 08, 2023

Bed was broken and it was difficult to sleep at all, we have to change side to sleep comfortably. Too much sound was coming from bed when i asked reception they told it can be fixed tomorrow only and there was no solution for two days.

Terrible Stay

Rated 1.0 by Himesh Patel . Nov 27, 2024

The hotel room was good but the hotel did not have adequate staff and there was no coordination between the staff. The restaurant and food was also terrible.

Terrible Stay

Rated 1.0 by Preeti Sengar . Oct 08, 2024

Instead of having so many empty room in the hotel the manager lied to us, that hotel is full. And provide us bad smell dirty cockroach and spit filled room. With no light and lot of seepage.