We stayed at this property for 3 nights with a family of 10, and while the location and basic amenities were decent, the hot water issue completely ruined our experience. Despite the freezing temperatures, there was no hot water in the washrooms. We had to request buckets of room-temperature water or, worse, bathe in cold water. This was especially problematic for my 3-year-old child, who couldn’t tolerate the cold water, resulting in him catching a cold and cough. It’s unacceptable to pay such a significant amount for a stay where such a basic amenity as hot water is not provided. This caused a lot of discomfort for the entire family, making the experience very frustrating. I would not recommend this property for families, especially in cold weather, unless they address this critical issue.
