The property has received negative reviews from guests. Many guests complained about poor service, unclean rooms, and lack of amenities such as drinking water and bathroom accessories. Mosquitoes were a common problem in the rooms, and some guests reported yellow-colored water in the bathroom. The property was also criticized for not providing basic necessities such as blankets and bedsheets. Some guests were provided with rooms meant for fewer people than they had booked for. However, a few guests found the rooms to be clean and good value for money.