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Review Of Salt Lake Palace Residency DL34

Salt Lake City, Kolkata | 9.7 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.4
    Good

    35 Ratings, 10 Reviews

    excellent
    20%
    very good
    34%
    average
    23%
    poor
    11%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 2
    • 2
    • 4
    • 1
    • 5
    • 3
    • 3
    • 5

    Rating Categories

    • Location2.7
    • Cleanliness3.0
    • Value For Money3.0
    • Facilities2.7
    • Checkin Experience3.0
    • Caretaker3.3

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ram j.family

    Very disappointed with the service provided. 1. when we reach the f.o person denied that we have a reservation. After the struggle he found out about the reservation. 2. His behaviour was very rude I don't know why ? 3. He gave us the room with a very strong smell of cigarettes. which was unacceptable. 4.Food was not served due to time was 11:30 . even though it says their services are available until 12 midnight. even though I asked for a tea that also closed. 5. when I entered the room the bedsheet was torn and dirty. 6. The air conditioning was not working.however they manage to fix after we waited till half hour. 7. Television was also not working due to no signal. 8. We checked in late at night around 11:50 pm however I requested to extend a little bit more however they refused and said full charge to be paid . I thought MakeMyTrip is a legitimate sight to book a hotel however my experience was very disappointing. Not recommended 😞

    Travel Month: Apr 2025

    Room: Bedroom 1

    1.0

    Terrible Stay

    prashonjit s.

    Ok. Yes. Worst hotel experience

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Bedroom 1

    1.0

    Terrible Stay

    ishita.

    Hotel did not have rooms, so they sent to other property, which was very dirty and no water in taps.

    Travel Month: Dec 2024

    Room: Bedroom 1

    5.0

    Excellent Stay

    prakash r.

    Very good stay, nice people, very good location

    Travel Month: Nov 2024

    Room: Bedroom 1

    4.0

    Nice

    joy n.family

    Overall nice experience. Clean rooms good food staffs are well behaved. Good location. Must go place for couple hang out.

    Travel Month: Sep 2024

    Room: Bedroom 1

    4.0

    Good Stay

    kshitish m.

    The location was good and the staffs are well behaved.

    Travel Month: Aug 2024

    Room: Bedroom 1

    4.0

    Good Stay

    harry h.

    Rooms are good and location is good

    Travel Month: Mar 2024

    Room: Bedroom 1

    3.0

    Misrepresentation of fact

    mohit p.group

    We travelled as a group and we booked thinking the same was a villa as described. But it turned out to be OYO rooms. However the manager managed to make some arrangement of giving us all the rooms together so it was a little relief.

    Travel Month: Dec 2023

    Room: Bedroom 1

    3.0

    Average Stay

    saheli m.loyalty-icon

    The hotel stay was average; however, the room i was assigned differed from the one shown. The bedsheets and room cleanliness were subpar, resulting in a less-than-ideal experience.

    Travel Month: Dec 2023

    Room: Bedroom 1

    2.0

    Poor Stay

    tanmoy b.loyalty-icon

    Room not clean and bedsheets and pillow cover are dirty

    Travel Month: Nov 2023

    Room: Bedroom 1

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