The property is located near Dal Lake and has a good location. However, the reviews suggest that the service is poor and the rooms are not well-maintained. Guests have complained about the lack of basic amenities such as drinking water, toiletries, and clean bed sheets. The property has also been criticized for not providing hot water and having only fan-cooled rooms. Some guests have reported issues with cleanliness and hygiene, including cockroaches in the rooms. On the positive side, the property has a good restaurant and is suitable for budget travelers.