Guest reviews highlight spacious rooms, good staff, and excellent in-room dining service. Some guests mentioned issues with cleanliness, hard mattresses, and hot water availability. Positive comments on polite staff, comfortable stay, and delicious breakfast. Suggestions for improvement include extending breakfast timings, better maintenance, and addressing service delays. Overall, a mixed feedback with positives like cleanliness, spacious rooms, and good staff, but also negatives like cleanliness issues, hard mattresses, and service delays.