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Review Of Sanns Tropicana.

Guduvancheri, Chennai | 32.5 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    39 Ratings, 13 Reviews

    excellent
    15%
    very good
    21%
    average
    18%
    poor
    28%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 2
    • 4
    • 4
    • 3
    • 4
    • 5
    • 5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the clean rooms and the friendly, helpful staff. The property is conveniently located on the highway, making it easily accessible. However, issues like poor room maintenance, unsatisfactory housekeeping, and high prices for the services provided are commonly mentioned. Many guests found the customer service lacking, with complaints about the infrastructure and availability of basic amenities.

    Sort by:

    Positive first
    5.0

    Good Room to stay with family

    megha r.family

    I had a really pleasant stay at Sanns tropicana.The rooms were clean and comfortable, and the staff were super friendly and helpful throughout my visit. Definitely would recommend this place to anyone visiting

    Travel Month: Oct 2025

    Room: Deluxe Double

    3.0

    Service ok price is high..

    seshadri g.family

    Located on Highway , easily accessible to different locations, room and cleanlines are ok, price they charge is high, which is not worthy for the service provided.

    Travel Month: Jul 2025

    Room: Deluxe Double

    2.0

    Poor maintenance

    nandeesh n.family with 2 kids

    Comfort, mattress, towel not cleaning properly. Not hygienic. Bathroom maintenance also very poor.

    Travel Month: Jul 2025

    Room: Deluxe Double

    1.0

    Terrible Stay

    samar r.solo

    The room service was not available. We had to change our rooms without being informed. We were not provided with extra pillows or mattresses. The television was not working.

    Travel Month: Sep 2024

    Room: Single Executive

    2.0

    Staff behaviour is bad

    samar r.family

    On fooding no room services i book another room dated15/09/24 but manager tell me we cancel the room but i am not any estimate about it

    Travel Month: Sep 2024

    Room: Twin Double

    3.0

    Average Stay

    kavya v.loyalty-icon

    3

    Travel Month: Apr 2024

    Room: Single Executive

    4.0

    Good Stay

    santhosh a.

    Clean rooms, walkable distance from main road. My guest had a pleasant stay.

    Travel Month: Dec 2023

    Room: Single Executive

    3.0

    Average Stay

    uttam k.

    Room is too small and price is high

    Travel Month: Sep 2023

    Room: Single Executive

    • user photos
    • user photos
    • user photos
    2.0

    Hotel location is close to s rm university. However, the staff is not well-trained. You need to beg them to give shampoo & soap. Also, the staff boy suraj is very impolite. As for food, hygiene is not maintained.

    ashma s.loyalty-iconfamily

    The hotel infrastructure is really good but customer service is bad. The management must appoint polite & educated staff. Overall, we were dissatisfied.

    Travel Month: Jul 2023 (5-Night Stay)

    Room: Twin Double

    2.0

    Very poor housekeeping

    amit k.business

    No supported staff and very poor housekeeping no flash working of toilets no water bottle very congested room.

    Travel Month: Jun 2023

    Room: Single Executive

    2.0

    Food

    akib h.

    No food available as the staff was on leave.

    Travel Month: Aug 2022 (5-Night Stay)

    Room: Twin Double

    1.0

    Worst service

    praneeth p.group

    The management is not good at all they are so rude and had worst service

    Travel Month: May 2022

    Room: Deluxe Double

    1.0

    Worst stay

    samarth p.group

    Lack of staff, bad behavior with customer, very small rooms, poor room service. I would suggest not to stay here.

    Travel Month: May 2022 (3-Night Stay)

    Room: Single Executive

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