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Review Of Sapna Clarks Inn - Lucknow0123401234

Vikas Nagar, Lucknow

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    1007 Ratings

    excellent
    36%
    very good
    29%
    average
    18%
    poor
    8%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 4
    • 4
    • 5
    • 5
    • 5
    • 3
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness4.0
    • Room3.8
    • Food3.7
    • Hospitality3.8
    • Value For Money3.6
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    Review Summary

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    This property offers a good location, making it convenient for both business and leisure travelers. Many guests appreciate the friendly and helpful staff, as well as the delicious food options available. While the ambiance and cleanliness are often praised, some reviews mention issues with housekeeping and occasional maintenance problems. It's also noted that room sizes can be smaller than expected, and there may be delays in service.

    Sort by:

    Positive first
    5.0

    good stay and great staff

    reshma a.couple

    Really good experience, great staff and service ...the in room dining is great and affordable...the rooms were super clean and the staff accommodated our request for a room with a window...overall superb service

    Travel Month: Oct 2025

    Room: Deluxe AC room with Double Bed

    Sapna Clarks Inn - Lucknow has replied on Wed Oct 22 16:09:04 IST 2025

    Thank you for taking the time to share your experience about the excellence of Sapna Clarks Inn, it’s much appreciated!

    1.0

    pathetic hotel rooms and staff

    reshma.couple

    Really bad experience...worst staff ever ..the guys did not even clean the rooms properly, there was smell

    Travel Month: Oct 2025

    Room: Deluxe AC room with Double Bed

    4.0

    Hotel Stay Review

    manish k.family with 1 kid

    Nice Stay , location of hotel is good. Staffs are friendly.. They listen to you. Food is Good . Overall Good for family.

    Travel Month: Oct 2025

    Room: Executive AC room with King Bed

    Sapna Clarks Inn - Lucknow has replied on Thu Oct 09 15:55:06 IST 2025

    Thank you for good rating & the opportunity to serve you. We promise in your next visit you will get an excellent hospitality from Sapna Clarks Inn.

    5.0

    Excellent Stay

    rahul s.family

    ........................

    Travel Month: Sep 2025

    Room: Deluxe AC room with Double Bed

    Sapna Clarks Inn - Lucknow has replied on Wed Sep 24 18:38:42 IST 2025

    Thank you for taking the time to share your experience about the excellence of Sapna Clarks Inn, it’s much appreciated!

    3.0

    AC and Mattress

    dharmesh k.couple

    AC was having mattress was too hard. Need more staff courtesy and attention . Ambiance was good . Need

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive AC room with King Bed

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    1.0

    terrible

    vimal s.solo

    Not Good staff and not a good housekeeping. Esstinatial needs are missing and after saying to them they are ignoring

    Travel Month: Aug 2025

    Room: Deluxe AC room with Double Bed

    Sapna Clarks Inn - Lucknow has replied on Sun Aug 31 20:17:33 IST 2025

    Dear Mr. Singh, Thanks for sharing your valuable feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Regards, Arvind Kumar

    2.0

    Poor Stay

    deepak n.business

    Ac not working full night . poor ac . provided the used shoe shin for shoes polis. bathroom lighting not working properly Ac not working full night . poor ac . provided the used shoe shin for shoes polis. bathroom lighting not working properly.

    Travel Month: Aug 2025

    Room: Deluxe AC room with Double Bed

    Sapna Clarks Inn - Lucknow has replied on Fri Aug 22 19:48:01 IST 2025

    Dear Mr. Deepak, Thanks for sharing your valuable feedback. We know that we can do better than this. Please be assured that we have taken your advice seriously & we are working on improving our services. Regards, Arvind Kumar Executive Assistant Manager

    1.0

    Terrible Stay

    lakshmikant g.family

    hotel management understand the guest situations , only due to natural calamity contribution we were not gone , then also the hotel not refunded.

    Travel Month: Aug 2025

    Room: Deluxe AC room with Twin Bed

    4.0

    happy hotel living with good parking good hotel staff behaviour is good

    devendra g.business

    The stay and cleanliness, food was good but the food was not so tasty as I want but over all good hote

    Travel Month: Aug 2025

    Room: Deluxe AC room with Double Bed

    Sapna Clarks Inn - Lucknow has replied on Sat Aug 09 10:21:07 IST 2025

    Thank you for good rating & the opportunity to serve you. We promise in your next visit you will get an excellent hospitality from Sapna Clarks Inn.

    2.0

    Poor Stay

    mohammad z.

    I had a disappointing experience. I had reserved two rooms — in one, the AC was not functioning. Even after complaints, the staff had assured us that it will start functioning after a while, which never happened. The other room initially gave off a very strong smell of paint, and it was impossible to stay there. They did finally switch rooms, but even the new room was a problem — the bathroom was really dirty and had a foul odor. In general, the hygiene and upkeep were way off. Would not suggest staying here.

    Travel Month: Jul 2025

    Room: Deluxe AC room with Twin Bed

    5.0

    Excellent Stay

    pushpendr g.

    I recently stayed at Hotel Sapna Clark Inn (Lucknow) and had a genuinely pleasant experience. From check-in to check-out, the service was smooth and professional. Location: The hotel is perfectly located in the heart of the city, just a short walk from major attractions and public transport. It’s ideal for both leisure and business travelers. Despite being centrally located, the surroundings were calm and peaceful. Rooms & Cleanliness: The room was spacious, clean, and well-maintained. The bed was very comfortable, and the housekeeping staff ensured it remained tidy throughout the stay. The view from the balcony was a bonus! Food: The in-house restaurant served a wide variety of dishes, and everything I tried was fresh and flavorful. I especially enjoyed the breakfast buffet – a good spread with both local and continental options. Room service was prompt and well-presented. Facilities: The hotel offers a great range of facilities. The fitness center was clean and well-equipped. The spa was a real treat after a long day of exploring. Free Wi-Fi throughout the property was a big plus and worked without any issues. Staff & Service: The staff was friendly, attentive, and always ready to help. Special thanks to the front desk for helping me arrange local transportation and sightseeing tips. Overall: A great value for money. I’d highly recommend Hotel Serenity Heights to anyone visiting the area and would definitely stay here again

    Travel Month: Jul 2025

    Room: Deluxe AC room with Twin Bed

    Sapna Clarks Inn - Lucknow has replied on Sun Aug 03 14:10:58 IST 2025

    Thank you for taking the time to share your experience about the excellence of Sapna Clarks Inn, it’s much appreciated!

    3.0

    Average Stay

    harish r.business

    Overall stay was average. Room and food was better than expectation. Slightly disappointed with the bathroom as drain blockage, geyse and room service was poor/delayed . You have to ask multiple times for shower gel etc. Overall stay was average. Room and food was better than expectation. Slightly disappointed with the bathroom as drain blockage, geyser and room service was poor/delayed . You have to ask multiple times for shower gel etc.

    Travel Month: Jul 2025

    Room: Deluxe AC room with Twin Bed

    Sapna Clarks Inn - Lucknow has replied on Tue Jul 29 12:36:39 IST 2025

    Dear Mr. Rawat, Thank you for providing feedback on your recent stay with us. We regret that we did not meet your expectations, and we are dedicated to using your comments to implement necessary improvements. Your input is invaluable in helping us refine our services and provide a better experience for our guests. Regards, Arvind Kumar Executive Assistant Manager

    5.0

    Happy to stay

    solo

    Found out Via MMT and my colege advised me. Rooms are good and the food quality is superb. Charges are nominal.

    Travel Month: Jul 2025

    Room: Executive AC room with King Bed

    Sapna Clarks Inn - Lucknow has replied on Fri Jul 18 03:47:17 IST 2025

    Thank you for taking the time to share your experience about the excellence of Sapna Clarks Inn, it’s much appreciated!

    3.0

    Average Stay

    zaid k.couple

    Food was okay but staff and other were not properly trained firstly i waited 1hr at reception i reached early but i said them i had mentioned in booking this thing. But they didnt listen. I have to wait . During check out i asked for dinner bill for that also i have to wait 15min they dont have it. Also construction was going in there rooms which was terrible.

    Travel Month: Jul 2025

    Room: Deluxe AC room with Double Bed

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    5.0

    Staff behaviour and best services

    kaushal y.solo

    Very nice, location , staff behaviour , cleenest inside as well as out of room along with best services

    Travel Month: Jul 2025

    Room: Deluxe AC room with Twin Bed

    Sapna Clarks Inn - Lucknow has replied on Sun Jul 13 11:38:56 IST 2025

    Thank you for taking the time to share your experience about the excellence of Sapna Clarks Inn, it’s much appreciated!

    4.0

    Good Stay

    uma r.solo

    Good staff good room service good food hygiene was maintained but need to improve bathroom size and parking facility

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Deluxe AC room with Double Bed

    Sapna Clarks Inn - Lucknow has replied on Fri Jul 04 10:16:57 IST 2025

    Thank you for good rating & the opportunity to serve you. We promise in your next visit you will get an excellent hospitality from Sapna Clarks Inn.

    5.0

    Excellent Stay

    kuldeep k.family

    Had a very pleasant stay at Sapna Clarks Inn. The location is absolutely prime, making it incredibly convenient. More importantly, every single staff member I encountered was wonderful friendly, helpful, and attentive. Great experience

    Travel Month: Mar 2025

    Room: Deluxe Room

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    Sapna Clarks Inn - Lucknow has replied on Fri Jun 27 02:33:48 IST 2025

    Thank you for taking the time to share your experience about the excellence of Sapna Clarks Inn, it’s much appreciated!

    4.0

    Good Stay

    barnam t.

    The stay was alright. Hotel facilities were not upto the mark though. The ac went off quite a few times. Resturant was really good. And the service was really good.

    Travel Month: Jun 2025

    Room: Executive AC room with King Bed

    Sapna Clarks Inn - Lucknow has replied on Fri Jun 27 02:33:50 IST 2025

    Thank you for good rating & the opportunity to serve you. We promise in your next visit you will get an excellent hospitality from Sapna Clarks Inn.

    5.0

    Excellent Stay

    harsh p.

    The stay was great and comfortable with great food taste.

    Travel Month: Jun 2025

    Room: Executive AC room with King Bed

    Sapna Clarks Inn - Lucknow has replied on Wed Jun 25 14:47:06 IST 2025

    Thank you for taking the time to share your experience about the excellence of Sapna Clarks Inn, it’s much appreciated!

    4.0

    Good Stay

    couple

    room was good and staff was very polite and proactive.. Worth for the amount paid.. Did not have any meal there hence no review on the same

    Travel Month: Jun 2025

    Room: Executive AC room with King Bed

    Sapna Clarks Inn - Lucknow has replied on Sun Jun 22 14:17:19 IST 2025

    Thank you for good rating & the opportunity to serve you. We promise in your next visit you will get an excellent hospitality from Sapna Clarks Inn.

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