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Review Of Saptha Resort and Spa0123401234

Sultan Bathery, Wayanad

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    4.3
    Excellent

    503 Ratings, 259 Reviews

    excellent
    63%
    very good
    25%
    average
    8%
    poor
    2%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 4
    • 5
    • 5
    • 5
    • 2
    • 5

    Rating Categories

    • Food4.3
    • Cleanliness4.8
    • Value For Money4.3
    • Child Friendliness4.5

    Sort by:

    Positive first
    5.0

    amazing!!

    nadeem a.couple

    The stay was nice and service was excellent. We stayed for almost a week and enjoyed the hospitality

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Premium King Room with Balcony.

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    5.0

    We had a wonderful stay!

    muhammed m.family with 2 kids

    The staff were warm and welcoming, and the resort is set in a beautiful, scenic location. The weather in mid-October was perfect, which made the experience even better. The breakfast spread was delicious, highly recommend trying the masala dosa and chicken stew. Our kids especially enjoyed the indoor games. Overall, a relaxing and enjoyable stay. Highly recommended!

    Travel Month: Oct 2025

    Room: Deluxe Double Or Twin Room With Balcony

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    4.0

    Good Stay

    avinash v.couple

    The stay was good but everything included in the booking was not included like the mini bar and locker and all was not provided even after requesting the only issue I had was minibar as I payed for it and i didn’t receive it

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Premium King Room with Balcony.

    5.0

    A stay to Remember !!

    abhishek g.group

    The property is beautifully maintained and offers plenty of open space to walk around and relax with friends and family. The swimming pool, gym, and clubhouse are all fantastic — perfect spots to unwind and spend quality time. The food is absolutely delicious, and the staff are extremely friendly and humble, making the stay even more enjoyable. Overall, a wonderful place for a peaceful and refreshing getaway!

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Double Or Twin Room With Balcony

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    Saptha Resort and Spa has replied on Wed Oct 22 13:02:31 IST 2025

    Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the open spaces, facilities, and especially our food and hospitality. It’s always a pleasure to know our guests had a relaxing and memorable stay. We truly appreciate your kind words and look forward to welcoming you back soon for another peaceful getaway at Saptha Resort & Spa! Warm regards, Team Saptha Resort & Spa

    5.0

    we stay very comfortable and extremely produ the department the clean n 👍

    jibin p.family with 1 kid

    we enjoy thats days very happpy to stay with saptha very gud ambience and staffs all gud n also food thts great especially dinner 🫰

    Travel Month: Oct 2025

    Room: King Suite Room With Balcony

    Saptha Resort and Spa has replied on Wed Oct 22 13:02:02 IST 2025

    hank you so much for your kind words! We’re delighted to hear that you had a happy and comfortable stay with us at Saptha Resort & Spa. It’s wonderful to know you enjoyed the ambience, our team’s hospitality, and especially the dinner. We look forward to welcoming you back again soon for another relaxing stay!

    2.0

    Not worth it!

    chirag s.couple

    The property is OK. Staff is untrained. The property is not well managed. Feels like they are understaffed. there is lack of cleanliness. we stayed for 2 nights and our room was not cleaned once. Food is also below average. lacks quality. Overall, not worth the money paid

    Travel Month: Oct 2025

    Room: Premium King Room with Balcony.

    Saptha Resort and Spa has replied on Wed Oct 22 13:01:42 IST 2025

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay with us. Your comments regarding staff training, cleanliness, and food quality are well noted and have been shared with the concerned departments for immediate attention and improvement. We always strive to provide a comfortable and pleasant experience for our guests, and we’re truly sorry that we fell short this time. We hope you will consider giving us another opportunity to serve you better on your next visit. Warm regards, Team Saptha Resort & Spa

    5.0

    Excellent Stay

    lavanya s.

    We stayed here for 1 night either family it was wonderful experience.Food was very nice and tasty fining ambiencevis very good.Location is great with mesmerizing location with rooms facing green paddy field,rooms was spacious with dry andvwet bathroom separate.Overall it was good.

    Travel Month: Sep 2025

    Room: Deluxe Double Or Twin Room With Balcony

    Saptha Resort and Spa has replied on Fri Oct 03 15:39:26 IST 2025

    Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to know you enjoyed the stay, food, and serene views of the paddy fields. Your appreciation means a lot to us. We look forward to welcoming you and your family again at Saptha Resort & Spa.

    3.0

    Average Stay

    arshad m.family with 1 kid

    Breakfast was fine Location was good Facilities was okay Swimming pool was not in swimming condition

    Travel Month: Sep 2025

    Room: Deluxe Double Or Twin Room With Balcony

    Saptha Resort and Spa has replied on Fri Oct 03 15:40:01 IST 2025

    Dear Guest, Thank you for sharing your feedback. We’re glad you liked our location and breakfast. We sincerely apologize for the swimming pool not being in condition during your stay. Your comments are noted, and we’ll work on improving our facilities for a better experience next time. Warm regards, Saptha Resort & Spa

    5.0

    Excellent Stay

    mohamed n.family with 2 kids

    Awesome resort with very reasonable price..outstanding hospitality and well maintained property.. super delighted.. Especially the amazing staffs

    Travel Month: Sep 2025

    Room: Deluxe Double Or Twin Room With Balcony

    Saptha Resort and Spa has replied on Fri Oct 03 15:40:26 IST 2025

    Thank you so much for your kind words! We’re delighted to know you enjoyed our hospitality, services, and well-maintained property. Your appreciation for our team means a lot to us. We look forward to welcoming you back to Saptha Resort & Spa soon!

    1.0

    Terrible Stay

    shafeek v.family with 1 kid

    "The property's amenities were impressive. However, I was disappointed with the hospitality, particularly from the front office staff. One staff member's behavior was rude, which impacted my overall experience. I hope this issue will be addressed to improve future guest experiences. The food at the restaurant was okay; I had dinner and breakfast there. I also noticed that one or two staff members at the restaurant could improve their behavior. Perhaps some additional training or focus on customer service would enhance the overall experience.

    Travel Month: Sep 2025

    Room: Deluxe Double Or Twin Room With Balcony

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    Saptha Resort and Spa has replied on Thu Sep 11 15:28:12 IST 2025

    Dear Guest, Thank you for sharing your feedback. We are glad you enjoyed our amenities, but we’re truly sorry to hear about your experience with our staff and hospitality. Please be assured that your concerns have been noted and necessary training will be provided to improve our service. We appreciate your suggestions and hope to welcome you again for a better experience. Warm regards, Team Saptha Resort & Spa

    5.0

    calm, serene and excellent stay

    gangotri g.family with 1 kid

    Excellent stay with very good staff and also an excellent choice for pet parents. Beautiful surroundings and cozy rooms

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Double Or Twin Room With Balcony

    Saptha Resort and Spa has replied on Thu Sep 11 15:27:48 IST 2025

    Thank you so much for your kind words! We’re delighted to hear you enjoyed your stay at Saptha Resort & Spa. Glad you loved the surroundings and rooms, and we’re especially happy to know our resort was a great choice for you and your pet. Looking forward to welcoming you back soon!

    3.0

    Average Stay

    abhishek g.

    Food options are there in menu but very few when you actually order. Very bad buffet service. Was not expecting this when you heavily pay for your vacation, in name of 5star hotel

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Premium King Room with Balcony.

    Saptha Resort and Spa has replied on Thu Sep 11 15:26:48 IST 2025

    Dear Guest, We sincerely regret to hear about your experience with our buffet service and food options. Your feedback is valuable, and we will work closely with our team to improve both the variety and service standards. We truly apologize for not meeting your expectations and hope you will give us another chance to serve you better. Warm regards, Team Saptha Resort & Spa

    4.0

    Good Stay

    roma p.

    We could easily find the property and it was a very nice resort. 4/5 and not 5/5 because there were 1-2 things that need improvement. The breakfast is a bit lackluster with subpar continental food. There were 1-2 small issues with my room, nothing big. One big issue was that the bathtub that they have in the balconies does not have any privacy shutter on the balcony. They give a waist length screen which has a small gap in between. Couldn't fully enjoy the bath. The spa was great, very professional. Overall a good experience

    Travel Month: Aug 2025

    Room: Premium King Room with Balcony.

    Saptha Resort and Spa has replied on Thu Sep 11 15:26:26 IST 2025

    Thank you for sharing your feedback. We’re glad you enjoyed your stay, especially our spa services. We also appreciate your suggestions regarding breakfast, room facilities, and balcony privacy, and will work on improving them. Looking forward to welcoming you again for an even better experience.

    5.0

    Best resort for family

    jerald r.family with 2 kids

    The property was too good ,the staff were polite and the food options in the pantry was great .The rooms were super clean

    Travel Month: Aug 2025

    Room: Premium King Room with Balcony.

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    Saptha Resort and Spa has replied on Thu Sep 11 15:25:58 IST 2025

    Thank you for your kind words! We’re delighted to hear you enjoyed the stay, our staff service, and the food options. We look forward to welcoming you back to Saptha Resort & Spa soon.

    3.0

    Average Stay

    dhaval p.family with 3 kids

    Food was average and serving cool..Taste was average. Hygiene was not maintained..Property is old..Swimming pool was not clean and most of equipments not working in gaming zone.

    Travel Month: Aug 2025

    Room: Deluxe Double Or Twin Room With Balcony

    Saptha Resort and Spa has replied on Thu Sep 11 15:25:32 IST 2025

    Dear Guest, thank you for sharing your feedback. We’re sorry to hear about your experience and regret that we fell short of your expectations. Your comments on food, cleanliness, and facilities are well noted, and our team is already working on improvements. We hope to serve you better on your next visit.

    1.0

    very bad experience and no one was responding good

    mir k.family with 1 kid

    It’s was very bad experience by Saptha management and food is not at all good , and in breakfast time one of the team girl was very rude , better to stay in other resorts

    Travel Month: Aug 2025

    Room: Deluxe Double Or Twin Room With Balcony

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    Saptha Resort and Spa has replied on Thu Sep 11 15:25:13 IST 2025

    Dear Guest, We’re truly sorry to hear about your experience. Your feedback on food and staff behavior is noted, and we will take immediate steps to improve. We hope you’ll give us another chance to serve you better.

    5.0

    excellent Services

    prabhu t.group

    Good and Food also good. but Little bit Costly and Services excellent.Zim facility normal, Some instrument repair cond Good and Food also good. but Little bit Costly and Services excellent.Zim facility normal, Some instrument repair condition

    Travel Month: Jul 2025

    Room: Premium King Room with Balcony.|Deluxe Double Or Twin Room With Balcony

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    Saptha Resort and Spa has replied on Thu Sep 11 15:24:47 IST 2025

    Thank you for your valuable feedback. We’re glad you enjoyed the food and services. We’ve noted your comments about the gym equipment and will work on improving it. Looking forward to welcoming you again at Saptha Resort & Spa!

    5.0

    @ Saptha on 18,19 of June 2025

    anil s.couple

    I came to know that Priyanka Gandhi had stayed there during her election campaign. Therefore when I had some work at Sulthan bathery, I chose to stay there. Food and ameneties were very good Paddy field view from my room (607) is blocked by trees planted on the fringe of Saptha property. It is better not to have such trees there.

    Travel Month: Jun 2025

    Room: Premium King Room with Balcony.

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    Saptha Resort and Spa has replied on Thu Sep 11 15:24:02 IST 2025

    Dear Guest, Thank you for choosing Saptha Resort & Spa and for sharing your feedback. We’re delighted to know you enjoyed our food, amenities, and hospitality. We appreciate your suggestion regarding the paddy field view and will surely look into it. We look forward to welcoming you again for an even better experience. Warm regards, Team Saptha Resort & Spa

    3.0

    Average, not worth the money

    dishita y.couple

    Forget about early checkin here, even at 2PM they'll not have the room ready and they'll insist on waiting in the restaurant and having lunch while "they prep the room because apparently everyone checked out late" Even after waiting for 45min when we got our room at 2:05PM it wasn't clean, there were food particles and a cut nail on the floor, we again waited 30min for a new room. Food options are limited, even in the breakfast buffet you'd struggle for options if you're vegetarian.

    Travel Month: May 2025

    Room: Premium King Room with Balcony.

    Saptha Resort and Spa

    Dear Guest, We’re very sorry to hear about your experience. We truly apologize for the delay in room readiness and the cleanliness issues – this is not the standard we aim for. Your feedback on the limited vegetarian options has also been noted and shared with our team for improvement. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future. Warm regards, Team Saptha Resort and Spa

    4.0

    My experience

    leva k.family with 2 kids

    Good service and hospitality. The magician’s presence during dinner added a delightful and interactive element to the evening. His ability to engage guests at individual tables without being intrusive was particularly appreciated. The tricks were well-executed, fun and helped create a lively, upbeat atmosphere.

    Travel Month: May 2025

    Room: Premium King Room with Balcony.

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    Saptha Resort and Spa has replied on Mon Jun 09 11:23:40 IST 2025

    Dear Guest, Thank you so much for your kind words! We’re delighted to know you enjoyed our service and hospitality during your stay at Saptha Resort and Spa. It’s wonderful to hear that the magician’s performance added a special touch to your evening. We truly believe in creating memorable experiences for our guests, and your appreciation means a lot to our team. We look forward to welcoming you back for more magical moments in the future! Warm regards, Team Saptha Resort and Spa

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