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Vaishali Nagar, Jaipur
3144 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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The property receives appreciation for its cleanliness, spacious rooms, and courteous staff. Guests enjoy a delightful rooftop restaurant with stunning city views, making meals special. The buffet breakfast is often highlighted for its variety and taste. However, some reviews mention occasional delays in service and minor issues with room amenities. Overall, it's a favorable choice for comfort and value.
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Good Stay
Always a pleasant stay there. Clean room and cooperative staff
Room: Superior Room - King Bed
Poor Stay
I don't like the room as you mentioned a superior or super deluxe room but it was not. and we stayed because payment was non refundable.
Room: Superior Room - King Bed
Good Stay
the hotel's room is neat and clean The food quality is excellent. The room service is very good and the hotel staff are very helpful.
Room: Superior Room - Twin Bed
Poor Stay
The property is not at all good. The pricing is high as compared to comfort. Cleanliness poor. The Suit room is like an ordinary room. We could find the remains of the eatables on chairs. There were no items in the minibar when it was mentioned that it will be complimentary. No one was there to drop or take the luggage out. Even the guards kept sitting when we came out of car. we took our luggage out ourselves. The corridors outside the rooms were dark and muggy with no AC . Everywhere there was cost cutting.
Room: Suite
Average Stay
Overall experience is average, the staff behaviour was rude, parking space is not enough, you have to park your vehicle outside the hotel.
Room: Superior Room - King Bed
Good Experience
Good experience with Sarovar very clean and hygienic supporting staff food was delicious overall good experience
Room: Superior Room - King Bed
Good Stay
The experience was good. Rooms were good, the food was nice, and the rooftop swimming pool was great. Staff was also helpful. However, the hotel has a pigeon problem. Their droppings are all over my car.
Room: Superior Room - Twin Bed
Sarovar Portico Jaipur has replied on Mon Sep 29 19:59:44 IST 2025
Dear Shubham Singh, We appreciate your candid feedback on your recent stay with us. It's delightful to hear that you enjoyed multiple aspects of our hospitality including the rooms, food, rooftop swimming pool, and our team's commendable service. We acknowledge your concerns about the pigeon issue and apologize for the inconvenience this may have caused. We take all feedback to heart and are working with a professional pest control service to resolve this. We assure you that we are taking all necessary steps to prevent a situation like this from happening in the future. Right next to taking care of our environment this includes also making sure our guests find everything in flawless condition. We hope that despite this hiccup, we would have an opportunity to welcome you back once the problem has been addressed. Your satisfaction is our top priority and we are determined to ensure you only have the most pleasant experiences with us. Once again, we deeply regret any inconveniences you experienced during your stay with us. Regards, Anand Singh Rathod General Manager
Average Stay
The ac was not working fine and there was stench in room
Room: Superior Room - King Bed
Sarovar Portico Jaipur
Dear Kritika Dhiman, We're deeply concerned to hear about the issues you experienced during your recent stay with us. A proper functioning AC is something we assure our guests to provide a comfortable stay, and hence, we regret that it failed to work efficiently. The problem has been acknowledged and our maintenance team is thoroughly looking into fixing this at the earliest. In response to the unpleasant odour you mentioned, our housekeeping staff has been alerted and we will ensure a rigorous cleaning process is carried out to eradicate any possibilities of such instances in the future. We strive hard to maintain the highest standards of cleanliness and hygiene in all our rooms, thus, this is indeed a scenario that we don't wish any of our guests to experience. We value your feedback as it allows us to rectify and enhance our services. We are in the process of making major improvements, and we wish for another opportunity for you to experience it. Your comfort and satisfaction are our topmost priorities. We assure that your future stays would be more pleasant and satisfying. Regards, Regards, Anand Singh Rathod General Manager
excellent stay
Exceptional stay at Sarovar Portico Jaipur! Comfortable rooms, impeccable service, and a delicious breakfast with diverse, flavorful options. Highly recommended!
Room: Superior Room - Twin Bed
Sarovar Portico Jaipur has replied on Mon Sep 29 20:00:04 IST 2025
Dear PRAVIN HEDAU, We are thrilled to know that you had an exceptional stay at our Sarovar Portico, Jaipur. It's heartening to hear that you found our rooms comfortable and service was up to your expectations. We endeavor to offer our guests quality experiences. Your comments on our breakfast validate our team’s efforts in offering wide,quality choices. We appreciate your recommendation and look forward to the opportunity of welcoming you back for another delightful experience. Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur
Average Stay
soda cost 175 . mrp rs 20. intercom is not working. room service is very poor. gst invoice received after 2 days . follow up required
Room: Superior Room - Twin Bed
Sarovar Portico Jaipur has replied on Mon Sep 29 20:00:13 IST 2025
Dear Gaurav Arya The Pursuit, We regret to hear about the unsatisfactory experiences you encountered during your stay. Feedback such as yours is invaluable and helps us identify areas for improvement. It's disheartening to learn that the invoicing process didn't go as smoothly as expected and you experienced delays. We're actively working on improving our billing process to ensure timely delivery in the future. We understand we let you down with room service. This isn't the usual standard we strive for and actions will be taken to enhance the quality of our service. You also pointed out issues about overpricing and the intercom not working. We assure you, corrective measures are being taken, as your comfort and satisfaction are of utmost priority to us. We hope to have the opportunity to serve you better in the future and show you the exceptional service standard we are known for. Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur
Rooms were not given
we weren't given the rooms during checkin and we walked out to book a new hotel in the middle of the night
Room: Premium Room - Twin Bed
Sarovar Portico Jaipur has replied on Mon Sep 29 20:00:26 IST 2025
Dear Hirdesh Kumar, We sincerely regret to hear about your disappointing check-in experience that resulted in your forced departure. This is not the standard of service we aim to provide and we understand how the situation could have inconvenienced you. Your satisfaction is our top-most priority and it is unsettling to know that we were unable to meet your expectations. We constantly strive to provide our guests with superior services and a comfortable stay. Evidently, we fell short in our efforts this time and it is with regret that we recognize the failure to deliver what we promise to our respected visitors. We have taken note of your concern regarding room allocation during check-in and are certainly escalating the issue to the appropriate department for immediate review and rectification. To make up for this deficiency, we would appreciate it if you could share more details on the issue faced, either through direct messages or by responding here. We intend to use this valuable feedback to implement improvements so that situations like these are avoided in the future. Your understanding and patience in this m Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur
Average Stay
They provided a very small sized cornered room and it was very shady kind of. Than upon requesting they provided twin bed instead of king size.
Room: Superior Room - King Bed
Sarovar Portico Jaipur
Dear Mohit Bhatiya, We appreciate you bringing your experience to our attention. It's evident we fell short on our standards. As we strive to provide customized accommodations fitting various customer preferences, it's disheartening to hear the allocated room did not meet your expectations. We understand the frustration around the need to request a bed size change and ensure measures will be taken to improve communication regarding room specifications during the booking process. We'd love another opportunity to serve you better. Let’s get in touch before your next visit and we'll make every effort to reserve a much better room for you, reflecting your preferences. Your feedback is valuable and insights like these help us enhance our services for the future guests. Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur
Great service
There was some problem on the room’s floor it was kind of wet i don’t know if there was leakage but other than that everything was perfect staff was great
Room: Superior Room - King Bed
Sarovar Portico Jaipur has replied on Mon Sep 29 20:00:36 IST 2025
Dear Yash Bhatnagar, We're glad that you had a splendid experience with our staff. We're sorry to hear about the issue you encountered with the room, it's unfortunate to hear this. It's helpful for us to receive feedback such as yours which helps us identify potential problems so we can resolve them promptly. We have alerted our maintenance team to address the issue you described so no other guest will have the same situation. We hope this isolated incident will not prevent you from choosing our hotel in the future. We're committed to providing you with an excellent experience next time that's more reflective of the high standards we set for ourselves. Regards, Anand Singh Rathod General Manager Sarovar Portico Jaipur
Excellent Stay
It was a wonderful stay with Sarovar portico their hospitality, and you know services are very good with that. Also make my trip has helped me a lot in booking my stay. It gave me a very hefty you know discount of almost 2000. So it was a great experience with MMT and Sarovar portico.
Room: Superior Room - King Bed
One of the best hotel in Jaipur
My stay at this hotel was absolutely perfect. From the moment I arrived, the staff made me feel welcomed and valued. The rooms were spotless, spacious, and elegantly designed, with every amenity thoughtfully provided. The fine dining experience exceeded expectations,
Room: Superior Room - King Bed
Excellent Stay
The staff was very cordial and respectful and the room itself was nice this time unlike the last time
Room: Day Use Room (11am to 4pm)
Excellent Stay
No
Room: Day Use Room (11am to 4pm)
Sarovar Portico Jaipur has replied on Sat Aug 30 20:24:34 IST 2025
Dear Mr. Aman Fatehpuria, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards, Anand S Rathod General Manager
Inefficient Front office
Front office team is inefficient. Me and my wife were travelling to Jaipur and booked this hotel for 1 night. Check in and check out process is time consuming. We were given a room which is way smaller than a regular room size with smaller than queen size bed. We called the front office to change the room and the second room offered to us was interconnected and we could hear the next room guests voice. It was a frustrating moment and again stepped down to reception to inform this and in 3rd attempt they finally given me the regular room. No room service menu was available and we called the IRD which took nearly 50 minutes after calling thrice. Food and restaurant service is good.
Room: Superior Room - King Bed
Sarovar Portico Jaipur has replied on Sat Aug 30 20:25:01 IST 2025
Dear Mr. VISHAL GAUTAM, We sincerely regret to hear about the issues you encountered during your stay and we understand how inconvenient this could have been. We strive to provide a seamless guest experience and it seems we fell short this time. The concerns you raised for room allotment and service delay has been duly noted and will be shared with the appropriate teams to ensure this does not recur. We'd like to assure you that the room size and layout varies depending on the category and we'll make sure to communicate this information clearly at the time of room allocation. We're pleased to hear your satisfaction with our food and restaurant service. Further improvement in our services and facilities is something we continually aim for and your feedback has helped us identify areas needing our attention. In the future, we hope to serve you in a manner more worthy of our establishment. Regards, Anand S Rathod General Manager
Booking is for 3 night and 4 day. if refund initiated for 1 day good
Its a good place to stay. Room service is good. Room is meat and clean. Staff behaviour is also good
Room: Superior Room - King Bed
Sarovar Portico Jaipur has replied on Sat Aug 30 20:26:01 IST 2025
Dear Mr. Panda, Thank you for your positive feedback for your stay at Sarovar Portico Jaipur!!, delighted to know that you like the services by the Team. Looking forward to Welcome you again. Regards, Anand S Rathod General Manager
not g
no service, multiple follow for everything. no any complementary drinks or snacks as per offer given
Room: Superior Room - King Bed
Sarovar Portico Jaipur has replied on Sat Aug 30 20:25:49 IST 2025
Dear Mr. Ankit Pandey, We genuinely regret the inconveniences you experienced during your service with us. It is disheartening to hear such feedback, as our aim is always to offer an exceptional and smooth service to all our clients. Your experience certainly does not represent the high standards we set for ourselves. Regarding the missing complementary drinks or snacks, we want to assure you that such mishaps are not typical of our service standards and we're working on preventative measures to ensure such situations don't reoccur. Your feedback is important to us as it helps us continuously improve the quality of our services. We are eager to regain your faith in our brand and would love a chance to serve you better next time. Please feel free to share more details regarding your experience to help us rectify any further issues. Once again, we acknowledge and take responsibility for the said situation. We are keen on addressing and rectifying all your concerns, and hope for an opportunity to win back your trust. Regards, Anand S Rathod General Manager
Dholai
Sumel
Amer
Kukas
Jaipur
In Chomu
Bishangarh
Central Area
Sariska
Naya Bajar
Sariska
Central Area
Sariska
Sariska
Sariska
Jamwa Ramgarh
Hathroi
Mansarovar
Bani Park
MI Road
Jagatpura
Malviya Nagar
Nirman Nagar
Sumel
Amer
MI Road
Sitapura
Bani Park
Tonk road
Amer
Malviya Nagar
Gopalbari
Arjun Nagar
Near Johri Bazaar
Mohru Nagar
Pink City
