The property is located in a prime location in Thane, with good accessibility to nearby malls and transportation. The rooms are spacious, clean, and well-maintained, with comfortable beds and a stunning view of the city skyline. The food served is delicious, with a variety of options available for all tastes. The staff is friendly, attentive, and helpful, providing excellent service. However, some guests have reported issues with the reception staff being rude and unprofessional, and the property's maintenance and housekeeping services need improvement.