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Review Of Saugandhika West Gate0123401234

Kolagapaara, Wayanad

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    4.4
    Excellent

    110 Ratings, 43 Reviews

    excellent
    55%
    very good
    35%
    average
    4%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 4
    • 5

    Rating Categories

    • Facilities4.4
    • Food3.9
    • Cleanliness4.4
    • Value For Money4.5
    • Child Friendliness4.0
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    Review Summary

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    This property offers a fantastic experience for families, with attentive staff catering to senior citizens and prompt service. Its prime location makes it easily accessible, and the rooms are clean, comfy, and well-maintained. Guests appreciate the delicious meals and friendly service. The property features ample parking, a refreshing swimming pool, and a scenic ambiance, making it a cozy retreat.

    Sort by:

    Positive first
    5.0

    had a wonderful stay

    ranjita.family

    Great stay for family! they took good care of my senior citizen parents . they addressed issues we faced at one ring to the reception. Very good experience

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room AC

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    5.0

    Excellent Stay

    pradeep j.family

    Great location. Checking took 2 minutes. We were in the room in less than 10 minutes. Meals are great. Service in the restaurant also is excellent. Before I asked for the extra bed, they looked at the booking and brought it.

    Travel Month: Jul 2025

    Room: Deluxe Ac Twin Bed

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    4.0

    1 night stay in July

    safwan a.family with 1 kid

    Neat and clean room, comfy bed, excellent facilities, good hospitality, plenty of parking spade available, easy to find location, good food options.

    Travel Month: Jul 2025

    Room: Deluxe Ac Twin Bed

    5.0

    Good service

    mohamed a.family with 1 kid

    Easy to locate. Good service quality foods all staff are good behaviour happy to stay. All facility good

    Travel Month: Jul 2025

    Room: Deluxe Room AC

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    5.0

    Excellent Stay

    pradeesh m.

    Property and staff were good. Food was excellent. Rooms were clean and neat. Proximity to national highway was also an advantageous

    Travel Month: Jun 2025

    Room: Deluxe Ac Twin Bed

    Saugandhika West Gate has replied on Mon Jul 14 17:48:05 IST 2025

    we are so happy to hear from you and wish to see you here again.....

    1.0

    checkin delayed....untrained staf

    khalid q.family with 1 kid

    our chekin was delayed for 1.5hrs, staff doesnt know to speak english...they dont have solution and asked us to keep waiting for 2mins every half n hour....room service never answer calls it keeps ringing...food was ok...unpleasent after booking it for 6ppl...

    Travel Month: May 2025

    Room: Deluxe Ac Twin Bed

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    Saugandhika West Gate has replied on Mon Jul 14 17:51:37 IST 2025

    Thank you for your feedback and sorry for the inconveniences caused during your stay and we will take necessary action to avoid such difficulties in future, we would like to welcome you back once again to serve you the best hospitality

    5.0

    Excellent Stay

    suman k.group

    excellent ambience and good food,santized rooms, awesome view and neatly maintained swimming pool I recommend everyone

    Travel Month: May 2025

    Room: Deluxe Room AC|Premium AC With Balcony|Deluxe Ac Twin Bed

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    Saugandhika West Gate has replied on Mon Jul 14 17:54:18 IST 2025

    We are happy to hear that you are enjoyed your stay and hospitality, thank you.....

    1.0

    Bad experience on a holiday with family

    soham u.family with 1 kid

    I usually don’t write reviews, but this horrible experience deserves one so that others don’t suffer in future. 1. The hotel dupes customers by posting pictures of premium room in the deluxe category. For instance, I could see bathtub and a big room in deluxe category while booking, hence I booked the deluxe room. However, upon reaching I realised there’s no bathtub and the room is very small. On asking the hotel staff for a clarification, they informed me that they too weren’t aware of this mix up and that this will be immediately fixed on Make my trip app. This situation still remains on the application, even after completing 3 days of my trip. 2. The hotel has all its rooms on the 1st floor and there’s a roof top restaurant on the second floor. So, daily after around 7pm, up until midnight, there is constant noise of chairs being dragged which is heard in the rooms below. Impossible to sleep especially when one has gone on a holiday to relax. 3. The spring mattress in my room was such cheap quality with saggy spots that there was hardly any support for the body, keeping the body misaligned throughout the night. I had the worst sleep here in years. 4. This is the first hotel I’ve seen where you’ll be charged for complimentary water too. Overall a completely dissatisfying and disappointing experience.

    Travel Month: May 2025

    Room: Deluxe Room AC

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    5.0

    Excellent Stay

    nikhil m.group

    Very cleans and luxurious room. View from balcony is scenic. All amenities are available. Good food and very reasonable prices. Roof top restro bar is good but service is bit late. But the service in the restaurant is very quick and staff are very friendly. Clean swimming pool. Plenty of parking area. Property located in the main roof easy access and inside the property can have a nice and quite scenic walk. Gym is available outdoor game is available.

    Travel Month: May 2025

    Room: Premium AC With Balcony

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    5.0

    Excellent Stay

    sai d.group

    it was a pleasure to stay in Saugadhika, great ambience. Freindly staff.

    Travel Month: Apr 2025

    Room: Deluxe Ac Twin Bed|Deluxe Room AC

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    4.0

    Good Stay Great Customer Service

    avinav p.family

    Recently stayed at Sougandhika West Gate in Wayanad and had a pleasant experience overall. The hotel is located just outside Wayanad city, but it’s conveniently situated on the main road, making it easy to access. There’s ample parking space, which was a relief, especially for travelers driving in. The property is well-maintained, and the rooms are spacious and comfortable, providing a relaxing atmosphere for guests. Cleanliness and attention to detail are clearly a priority, which made my stay more enjoyable. The hotel’s restaurant serves good quality food, and I thoroughly enjoyed the meals. However, I found the selection of items on the menu to be somewhat limited, which might disappoint those looking for more variety. Similarly, the breakfast spread could use some improvement, as it didn’t quite match the quality I expected from such a well-kept property. Overall, Sougandhika West Gate offers a comfortable stay with great potential, especially if they work on expanding their food and breakfast offerings. It’s a solid option for those looking for accommodation near Wayanad, with the added convenience of being right on the main road.

    Travel Month: Mar 2025

    Room: Premium AC With Balcony

    2.0

    Worst food even the tea

    praveen c.group

    Room was good but no proper description of emergency button. O key ish service. Food was very bad. Poor location

    Travel Month: Nov 2024

    Room: Deluxe Room AC

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    4.0

    Comfortable stay and amazing rooms

    puneet.loyalty-iconfamily

    Very nice property and well maintained. The property is brand new, and rooms are very modern and give a positive vibe. Every utility installed in the room is well thought through and room quality matches almost like a 5-star property. Strongly suggest going for balcony rooms because of the amazing views. The entire property is very neat and well maintained. The resort itself has less things to do. There is a swimming pool and that's pretty much it. To my surprise, we didn't find too many people living here too but i am not fond of crowded places so that worked in my favor. Food was the major factor for which i am giving a low rating as they had very limited options for vegetarians. The breakfast wasn't served like a buffet, but they served whatever we asked. The options were really limited. They just had poori, dos a and kerala parotta along with tea and coffee which is really bare minimum for a resort of this level. Also, the menu was fixed for both the days we stayed so this was slightly disappointing.

    Travel Month: Oct 2024

    Room: Premium AC With Balcony

    5.0

    Excellent Stay

    deepak d.couple

    Rooms are very neat , The entire stay was good I was happy with the service. staff were very nice 👍👍

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Deluxe Room AC

    4.0

    Location. Service

    pravin n.loyalty-iconfamily

    Location was good. A bit more improvement in the room maintenance needed. Wasn't too busy. Overall good and value for money

    Travel Month: May 2024

    Room: Premium AC With Balcony

    5.0

    Excellent Stay

    manigandan g.family

    Rooms look stunning and cozy and food is amazing, staffs are very helpful, thanks to saugandhika hotel and their crew

    Travel Month: Apr 2024

    Room: Deluxe Room AC

    5.0

    Excellent Stay

    prem k.couple

    The owner has done an amazing job and has a beautiful view behind the hotel, all kept clean, the restaurant and food is just awesome. Maintain the same.

    Travel Month: Apr 2024

    Room: Deluxe Room AC

    5.0

    Nice

    abdulhaleem.family

    Nice room, clean, good service, best for family, good kids play area, nice swimming pool, good food, easy to reach

    Travel Month: Apr 2024

    Room: Deluxe Room AC

    4.0

    Good Stay

    sachin a.

    Since we are vegetarian, there is no much options. Rooms are good. Ambience is good. The staff is friendly.

    Travel Month: Feb 2024

    Room: Deluxe Room AC

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    4.0

    Good Stay

    rakhi g.loyalty-iconfamily

    Great service, great rooms. Food options were limited, especially in the fact that there were no fruits available at breakfast.

    Travel Month: Feb 2024

    Room: Premium AC With Balcony

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