The property is located in the heart of Palakkad city and is easily accessible. Guests appreciated the cleanliness of the rooms and the prompt housekeeping service. The staff was found to be polite and courteous. The breakfast buffet was delicious with a good variety of options. However, some guests faced issues with the bathroom cleanliness and the size of the rooms. The restaurant service was also found to be lacking at times. Overall, a decent budget-friendly option for both business and family stays.