Worst ever experience, regretted every rupee spent here, not a single thing which we could appreciate, lousy service, bed didn't have a back and it was placed on window,not even a wall for any support, 1 cup placed for 2 guests, 1 litre water bottle for 2 guests for 24 hours, kettle was kept where there was no electric connection, had to Carry the kettle around with no table where we could placed the kettle
Would never go back to this place even at 80 percent discount
Sea Esta Resort and Cafe, Kashid Beach has replied on Mon May 05 14:30:47 IST 2025
Dear Mr. Tyagi,
Thank you for sharing your feedback with us. We deeply regret that your experience at Sea Esta Resort did not meet your expectations. We sincerely apologize for the discomfort caused during your stay, and we are truly sorry that you did not find the room and services up to the standard you anticipated.
Regarding the issues you mentioned, we have already made significant changes to address them. The beds now have proper back support, and we've made sure all rooms are equipped with the necessary furniture and amenities, including easily accessible power outlets for electric appliances like the kettle. Additionally, we have reviewed our water bottle and glass provisions to ensure they meet the expectations of our guests. We are committed to making improvements based on your feedback and ensuring that such incidents do not occur in the future.
We would appreciate the opportunity to regain your trust and hope to welcome you back for a more pleasant stay. Your comfort and satisfaction are of utmost importance to us, and we are continuously working to enhance the guest experience.
Regards,
Team Sea Esta Resort & Cafe | Vintara Stays