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Tangmarg, Gulmarg
81 Ratings, 45 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
very very good behaviour of staff. very good location. comfortable for family and couple. Canal flowing in front of hotel. space for children to play. we are very happy to visit here and I recommend everyone to stay here
Room: Double Deluxe Room 2|Double Deluxe Room 5
Serene Stay Villa has replied on Tue Aug 12 14:59:23 IST 2025
Thankyou so much for your exhilarating review! We are glad you enjoyed the hospitality, food, room amenities and the water bodies in the property. We will be awaiting your next visit to Gulmarg so we can serve you and your family yet again!
stay at Gulmarg
ok average stay....... away from main shopping area
Room: Double Deluxe Room 5
Serene Stay Villa has replied on Mon May 05 21:54:09 IST 2025
Thankyou for the honest feedback. However we would like to clarify the fact that the location is as is on Makemytrip/Google and most of our guests enjoy the Serene offbeat location. We make every effort to be transparent. Had you clarified what wasn't up to your satisfaction, we could improve on it. In any case, we will strive for better services and hope you give us a chance to host you again during your next Gulmarg vacations.
Good Stay
Had a nice time...food was good...staff were very good
Room: Double Deluxe Room 1
Serene Stay Villa has replied on Tue Aug 12 15:00:02 IST 2025
Thankyou for approving of our services. Looking forward to hosting you again during your next Gulmarg vacations!
The place was okay, the people were wonderful.
The stay was located in an area outside the main town of Tangmarg. The rooms were decent. Food was good.
Room: Double Deluxe Room 3|Double Deluxe Room 5
Serene Stay Villa has replied on Tue Aug 12 15:00:25 IST 2025
Thankyou for approving of our services. Looking forward to hosting you again during your next Gulmarg vacations!
Excellent Stay
our stay is good & staff also coordinate with us & Food quality is excellent,room service are also excellent
Room: Double Deluxe Room 1|Double Deluxe Room 5
Serene Stay Villa has replied on Tue Aug 12 15:00:32 IST 2025
Thankyou for approving of our services. Looking forward to hosting you again during your next Gulmarg vacations!
Comfortable stay
Excellent stay. Food was tasty and fresh. Facility of electric blanket and hot water made the stay in cold comfortable.
Room: Double Deluxe Room 1
Serene Stay Villa has replied on Tue Aug 12 15:00:40 IST 2025
Thankyou for approving of our services. Looking forward to hosting you again during your next Gulmarg vacations!
good
Good and supportive service . Find by mmt.
Room: Double Deluxe Room 3|Double Deluxe Room 2
Serene Stay Villa has replied on Tue Aug 12 15:00:49 IST 2025
Thankyou for approving of our services. Looking forward to hosting you again during your next Gulmarg vacations!
Not for winter or families
The property is located little inside tanmarg with no shops or other businesses near by. There were to people taking care of the property, both of them were very nice and helpful. The property is not good choice for stay in winter because of lack of proper heating facilities and power cut. There are not much food options available as well. You can get what one of the 2 staffs can cook at that time. Cleanliness and maintenance is not super great but manageable.
Room: Double Deluxe Room 5
Serene Stay Villa has replied on Tue Mar 11 18:17:47 IST 2025
Thank you for taking the time to share your feedback. We genuinely appreciate both positive and constructive criticism as it helps us improve. However, we would like to address some of the concerns you raised to ensure an accurate representation of our property. Our location is intentionally away from the hustle and bustle of the city, offering a peaceful retreat for those looking to unwind amidst nature. Many of our guests choose to stay with us for this very reason and appreciate the tranquility we provide. Regarding the heating and power outage issue, we do have a fully functional backup generator and inverter to ensure essential power supply during outages. Unfortunately, during your stay, the entire Tangmarg region faced a major electrical grid failure due to heavy snowfall, resulting in a 48-hour power cut. Despite this, we still managed to provide inverter backup for basic heating appliances. Additionally, our heating arrangements include electric blowers, electric blankets, and a traditional wood bukhari (fireplace, which have been appreciated by many guests. As for food options, our menu consists of over 80 dishes covering breakfast, lunch, and dinner. We make every effort to accommodate guest preferences, and it is unfortunate that you did not find the variety to your satisfaction. We encourage all guests to review the menu before placing their orders. Cleanliness and maintenance are a top priority for us, and our staff ensures that rooms are properly cleaned and maintained after every checkout. While we seldom receive complaints in this regard, we acknowledge that human error is always a possibility. We kindly request future guests to notify us immediately if they encounter any issues so we can resolve them promptly. We always strive to provide the best experience for our guests, and while we respect personal opinions, we also want to ensure that feedback is fair and reflective of the efforts we put into maintaining our property.
Excellent Stay
Wonderful location with great amenities and helpful staff
Room: Double Deluxe Room 5
Serene Stay Villa has replied on Tue Mar 04 16:25:20 IST 2025
Thankyou for approving of our services and the hospitality of the staff. Looking forward to hosting you again during your next Gulmarg vacations!
This place offers comfortable stay and privacy
This property is value for money. Dr saab is an excellent host. Food is good and freshly prepared. Also this place offers privacy. Guests can play music and have a good time along with boon fire. Bon fire price is also very reasonable. Caretaker there is always ready to help also with making arrangements for sight seeing.
Room: Double Deluxe Room 4
Serene Stay Villa has replied on Sat Jan 18 17:42:03 IST 2025
Thankyou Mr Anurag for re-affirming our faith in our services with such a fantastic review. We are glad you enjoyed your stay and hope you will consider us again during your next Gulmarg vacations!
Good Stay
familyGood service. Specially care taker. Next time i will book again. Cost efficient and good welcome. Food is very good
Room: Double Deluxe Room 5
Serene Stay Villa has replied on Mon Nov 18 17:04:07 IST 2024
Thankyou for the positive words of encouragement. We are glad you liked the staff, food and the ambience. Looking forward to hosting you again during your next Gulmarg vacations!
Excellent Stay
Beautiful location one must stay to have life time memories. Accommodation was comfortable and staff courteous. But a bit away from town.
Room: Double Deluxe Room 2
Serene Stay Villa has replied on Tue Jun 18 20:42:55 IST 2024
Thankyou so much for your kind words of appreciation Mr Rakesh. Our staff shall remain motivated to keep up to future guests' expectations, as they did for you. Looking forward to hosting you again!
Excellent Stay
Lovely experience charming experience lovely hospitality facility of wifi available facility of parking available nice experience of garden behind hotel nice dinning hall nice preparation
Room: Double Deluxe Room 4
Serene Stay Villa has replied on Fri Jun 14 06:37:00 IST 2024
Thankyou very much for your appreciation. We were glad to be of service to you and enhance your vacations experience in Gulmarg. Looking forward to hosting you again during your next vacations!
Good stay a
Location is ok, food is good, ammenities need improvement. Service is good. Care taker looks after your needs
Room: Double Deluxe Room 4
Serene Stay Villa has replied on Thu Jun 13 16:43:05 IST 2024
Thank you for your kind words. We are glad you liked the food and location. We are very proud of our staff and are glad to learn that you liked the hospitality. We shall surely look into our existing amenities and improve on them even further. Thank you for bringing that into our notice. We hope you stay with us again during your next Gulmarg vacations.
Excellent Stay
It's one of the most beautiful places i have ever stayed at. It's a bit away from the main city, but close to tangmarg market. It's only convenient to travel if you have your own vehicle otherwise you will end up stranded. That being said, we loved our room cum cottage. It was clean and beautiful and very very spacious and well maintained and had great facilities for a budget stay. It overcompensated us. The main caretaker imtiaz bhai is a rock star! he is an all rounder. He took such such great care of us, going out of his way to look after us. He even gave us lavender saplings from nearby garden. Little azam is also a very sweet boy, he too took good care of us and provided us good service. The owner, mehreenji was in touch with us to make sure we are safe and comfortable. I will surely revisit serene stay and recommend to all those especially the ones who want a slightly isolated and beautiful place to stay in their trip. Surrounded in solitude and utter beauty and gardens around. Food was available 24/7 with the help of the doctor's restaurant within the premises. They even gave a room for our driver to stay at night. We are very grateful. Thank you so much.
Room: Double Deluxe Room 3
Serene Stay Villa has replied on Fri May 17 20:51:55 IST 2024
Thank you very much for such a positive and exhilarating review Ms Laxmi. We are very delighted to learn that you enjoyed your stay with us. We are very proud of our hospitable staff and the serene surroundings that we have to offer. It was our utmost pleasure to host you and your husband. Please do let us know when you travel to Gulmarg during your next Kashmir vacations and we would be honored to host you yet again!
Budget friendly and heartwarming
Our stay was a delightful experience, offering a perfect blend of budget-friendly pricing and heartwarming hospitality. Imtiaaz and aazam welcomed us warmingly. The rooms had cozy beds and all amenities, ensuring our comfort throughout the stay. The food was delicious and reminded us of home-cooked food. Overall it was a memorable experience, thanks to the exceptional service provided by our gracious host.
Room: Double Deluxe Room 4
Serene Stay Villa has replied on Sun May 12 17:55:23 IST 2024
Thank you for such kind and heartening words Mr Sameer. We are delighted we did not disappoint you and served you and your friends up to your expectations. Words like these motivate our staff to maintain our already set standards and we shall strive to improve even further. Looking forward to hosting you again during your next visit to Gulmarg!
Excellent Stay
coupleAffordable price, awesome room, but food quality was not good as expected. Should be some good quality of food during the stay
Room: Double Deluxe Room 3
Serene Stay Villa has replied on Wed Apr 10 12:35:29 IST 2024
Thank you for your kind words Mr Sanjit. It was a pleasure hosting you and family. Regarding the food quality, we will take your feedback constructively and improve on it accordingly. Looking forward to hosting you again during your next vacations!
Excellent Stay
It was on of my best stays away from home, serene stay is indeed in midst of a serene valley, the room was well equipped with a bukhari (traditional heater) a room heater and heated blankets, the washrooms were neat and tidy with a huge geyser, the food and hospitality was top notch with imtiyaz bhai and azam taking good care of us, and the food was delicious local cusine ! loved our stay here !
Room: Double Deluxe Room 1
Serene Stay Villa has replied on Thu Mar 21 21:03:29 IST 2024
It was a pleasure hosting you and your family Mr Rizwan! Your acknowledgment with respect to good hygiene, delicious food, friendly nature of staff, serenity of our place gives us motivation to keep maintaining high standards for our future guests. Looking forward to hosting you during your next vacation!
Hospitality 5 sta
Good hospitality, yummy food and location 2. 8km from tangmarg stop. But you can get sharing vans from morning till 5 in the evening. Locals are freindly and helpful.
Room: Double Deluxe Room 3
Serene Stay Villa has replied on Thu Mar 21 21:01:02 IST 2024
Thankyou for approving of our place. Looking forward to hosting you firing your next vacations!
"Delightful Stay"
coupleHad a pleasant stay at this hotel – the ambiance was nice, and the staff, including Syed Imtayaz and Azam, were incredibly helpful and attentive. The delicious vegetarian food prepared by them added to the positive experience. Overall, a decent place with friendly people taking care of everything.Might face some electricity issue in winter's.
Room: Double Deluxe Room 1
Serene Stay Villa has replied on Thu Mar 21 20:59:45 IST 2024
We are happy to hear that you liked the ambience , the food and the friendly nature of the staff. Looking forward to hosting you during your next Gulmarg vacations!
Near Main Gulmarg Market
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