The property is located uphill and far from public transport. Guests have complained about the lack of cleanliness, stinky towels and blankets, and poor service. Some rooms are clean and have 24-hour hot water, but toiletries are not provided. The property is a homestay with no reception and difficult parking. Some guests have had trouble finding the property due to incorrect location information. Overall, the property has mixed reviews with some guests enjoying their stay while others have had negative experiences.