SG Resort, located on the outskirts of Amritsar, is a property that offers a mix of positive and negative experiences to its guests. While Location is convenient for hosting events, it is far from the city center and lacks public transport options. Cleanliness is average, with some guests reporting issues with room service and maintenance. However, Food & Dining is a highlight, with guests praising the taste and quality of the food. The Staff is friendly and helpful, but service can be slow at times. Overall, SG Resort offers Value for money for those looking to host events or stay on a budget.
Location
The property is located on the outskirts of Amritsar city, which provides a calm and peaceful atmosphere. It is situated on the main highway to Wagah border, making it easily accessible. However, some guests found the location inconvenient as there were very few public transport options available, and Ola cabs were not easily available. Also, some guests found the property to be too far away from the city center.
Cleanliness
The property is well-maintained and clean, with spacious rooms and bathrooms. However, some guests found the rooms to be not so clean and hygienic, and the washrooms were not clean in some cases. Some guests also complained about the smelly linen and blankets in the rooms.
Food & Dining
The food and dining experience at the property was generally good, with some guests describing it as delicious and tasty. However, some guests found the food quality to be poor, with zero quality food and burnt/tasteless dishes. Some guests also complained about slow service in the kitchen, especially for groups.
Staff
The staff at the property was generally polite, professional, and supportive. Some guests appreciated the female service staff available at night, which made lady customers feel safe. However, some guests complained about poor communication and service from the staff, especially at night. Some guests also found the reception staff to be unresponsive and arrogant.
Value for money
Some guests found the property to be affordable and good value for money, with spacious rooms and good service. However, some guests felt that the property was not worth the money, especially considering the poor service, inconvenient location, and outdated rooms.