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Boutique hotel offering cosy rooms & shared lounge

Review Of Shabana

Colaba, Mumbai | 7 minutes walk to Shivaji Maharaj Vastu Sangrahalaya

    User Rating & Reviews

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    3.4
    Good

    454 Ratings, 194 Reviews

    excellent
    25%
    very good
    28%
    average
    20%
    poor
    11%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 3
    • 3
    • 1
    • 4
    • 3
    • 4
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.5
    • Value For Money3.4
    • Food3.1
    • Facilities3.3
    • Checkin Experience3.8
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    Review Summary

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    This property boasts a prime location near the Gateway of India and Colaba Market, making it ideal for budget travelers and explorers. Guests appreciate the friendly staff, particularly Raja, who provides helpful service. However, many mention difficulties with small, windowless rooms and inadequate signage, along with shared bathroom issues. Cleanliness varies, with some rooms needing better upkeep.

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    Positive first
    3.0

    Average Stay

    albin k.

    I would like to explain..as in the first day I received a towel and a bottle of water ..other than that I haven't received any service the days I have been staying there. Even though the location is on the main road it is too difficult to find out as their hotel sign is not visible and entry is through another shop. The location is pretty good as it is near the gateway of India and sea. There wasn't any food service from the side of the hotel, but if you depend on food delivery apps , it would be helpful and delivered it to the room.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Double Bed Room with shared bathroom

    Shabana has replied on Sat Oct 25 13:05:53 IST 2025

    Dear Sumit, Thank you for sharing your experience at Hotel Shabana, Colaba. We sincerely apologize that your stay did not meet your expectations, especially (I haven't received any service the days I have been staying there, difficult to find out as their hotel sign is not visible, There wasn't any food service from the side of the hotel). We have shared your feedback with our team to ensure this does not happen again. We value your input and are committed to improving our services. We hope you will give us another chance to provide a better experience in the future. Warm regards, [Shoeb Ansari / Front Office Manager] Hotel Shabana, Colaba

    4.0

    Good Stay

    michael l.group

    Bahut hi achcha hotel hai staff bahut achcha hai specially Raja Bhai very good location

    Travel Month: Oct 2025

    Room: Twin bed Room with shared bathroom

    Shabana has replied on Sat Oct 25 13:00:36 IST 2025

    Dear Michael Lawai, Thank you for taking the time to share your experience at Hotel Shabana, Colaba. We are delighted to hear that you enjoyed. We’re glad our team could make your stay memorable. We truly value your feedback and hope to welcome you back soon for another wonderful stay! Warm regards, [Shoeb Ansari / Front Office Manager] Hotel Shabana, Colaba

    4.0

    Great

    vinaykumar p.solo

    It was a good experience . The staff was polite.

    Travel Month: Sep 2025

    Room: Deluxe Room with Attached Bathroom

    3.0

    Average Stay

    suneet.

    The room(107) had no ventilation so I had difficulty breathing sometimes. Also it was really difficult to find the hotel as it was inside some building that was literally a shop. It would have been better if they can make visible signs of where exactly the hotel is. Only good thing about the hotel was that our goods were safe.

    Travel Month: Sep 2025

    Room: Twin bed Room with shared bathroom

    2.0

    Poor Stay

    sanjay j.couple

    Hotel is not safe for ladies, Hotel.staff is not good, Never recommend it for families

    Travel Month: Aug 2025

    Room: Double Bed Room with shared bathroom

    5.0

    happy peaceful time

    shekhar r.family

    excellent travel , happily spent time der excellent travel , happily spent time dere

    Travel Month: Aug 2025

    Room: Double Bed Room with shared bathroom

    5.0

    Excellent Stay

    nithik v.solo

    Good for males solo travelling or as friends.

    Travel Month: Jul 2025

    Room: Twin bed Room with shared bathroom

    3.0

    Average stay

    dr d.family with 1 kid

    we traveled as family. location of the property is good. it is situated at colaba market just beside Regal cinema hall. But finding out the property may be difficult due to narrow entrance often hidden by street shops and crowds. Though it is listed as 3 star property, facilities are limited. No lift and rooms are on 2nd floor. Deluxe room that we booked was very narrow and suffocating. there was no table and chair in the room and space was very tight. washroom was clean. Bed linens and towels were clean but room walls were dirty. AC was not efficient and it was leaking water at night. Staffs are OK. Food is not available but there are plenty of restaurants nereby. washroom is so small that people with claustrophobia may have problems. Not value for money.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room with Attached Bathroom

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    3.0

    Average Stay

    ravi k.

    Overall is good but not for family & sr citizen

    Travel Month: Jul 2025

    Room: Twin bed Room with shared bathroom

    4.0

    Good Stay

    prashant p.couple

    I find the property online,good food out side the hotel but hotel should at lest provide break fast . Water bottle was charged per Bottle 20 rupees.

    Travel Month: May 2025 (6-Night Stay)

    Room: Deluxe Room with Attached Bathroom

    5.0

    Excellent Stay

    arnab r.solo

    The stay was quite good and the staff was co-operative as well.

    Travel Month: May 2025

    Room: Deluxe Room with Attached Bathroom

    4.0

    Good Stay

    hansraj.

    They don't provide food

    Travel Month: Apr 2025

    Room: Twin bed Room with shared bathroom

    4.0

    Good Stay

    hans r.

    Everything was good

    Travel Month: Apr 2025

    Room: Twin bed Room with shared bathroom

    5.0

    Helpful staff

    anugrah a.family

    We had a wonderful stay at the Shabana Hotel. The location was perfect, above Colaba Market. The front desk staff (Raja) made check-in smooth and offered helpful local recommendations. Highly recommended for their excellent service!

    Travel Month: Mar 2025

    Room: Twin bed Room with shared bathroom

    5.0

    Great location and good stay

    arjun s.solo

    the location of the stay is really good. It's just in the 2nd floor of a building which is on a street market and also very near to Gateway of India and 2 kms from Marine Drive. Great location and a good stay as well. The room was clean as well

    Travel Month: Mar 2025

    Room: Deluxe Room with Attached Bathroom

    4.0

    Good budget stay at popular location.

    vishal k.group

    I was here with 2 of my friends, we took the deluxe room for 2 days. The entrance was hard to find and the staircase was pretty old. The room was small but we did not find it that bad. The bathroom was really small. The location of the place is best if you want to stay in colaba. I'd say not suitable for family.

    Travel Month: Mar 2025

    Room: Deluxe Room with Attached Bathroom

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    3.0

    Good stay.

    furkan.business

    Room is small in size but clean. No sign board outside the hotel.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Twin bed Room with shared bathroom

    1.0

    Terrible Stay

    rafshan m.loyalty-iconbusiness

    worst hotel service I ever seen

    Travel Month: Feb 2025

    Room: Twin bed Room with shared bathroom

    3.0

    Average Stay

    a. a.

    I had booked for a single room with attached bathroom but i did not receive it, instead i was given a bunk bed room, though the room given to me was for me alone it was not what i booked. Other than that everything was fine, room and bathroom were clean and well maintained, staffs were polite enough.

    Travel Month: Feb 2025

    Room: Single Bed Room with shared bathroom

    4.0

    Good Stay

    ayush s.

    The room is clean, enough for one person but the bathroom needs more cleaning.

    Travel Month: Jan 2025 (5-Night Stay)

    Room: Double Bed Room with shared bathroom

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