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Review Of Shalimar Hotel

New Market Area, Kolkata | 6 minutes walk to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    39 Ratings, 31 Reviews

    excellent
    13%
    very good
    18%
    average
    26%
    poor
    18%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 2
    • 3
    • 1
    • 3
    • 2
    • 1
    • 4
    • 3

    Rating Categories

    • Location4.2
    • Cleanliness2.8
    • Room3.0
    • Value For Money2.8
    • Food3.1
    • Facilities2.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property enjoys a prime location, making it convenient for transportation and nearby attractions. Guests appreciate the staff's friendliness, but many highlight concerns with room cleanliness and maintenance. There are complaints about poor bathroom conditions, inadequate room size, and inconsistent service quality. While some guests find it acceptable for short stays, others feel the overall experience is below par for the price charged.

    Sort by:

    Positive first
    1.0

    Horrible stay , No water bottle, asking money

    sanjay g.business

    The receptionist at hotel was asking payment for My advance booked Trip,he was a lier. No water At B

    Travel Month: May 2025

    Room: Superior Double Bedded Room

    1.0

    Terrible Stay

    ravi b.business

    I have booked a room with breakfast and shalimar hotel was denied to provide breakfast. We have given extra charges for breakfast. Horrible to listen. We have booked rooms with breakfast but hotels was denied paid extra charges for breakfast. Service was third class even though they not want to listen to anything.

    Travel Month: May 2024

    Room: Superior Double Bedded Room

    3.0

    Staying comfort

    sharat c.solo

    Location of the property is good inthe point of view of communication and market places. But the stay is not so comfortable with regard to bath room. The bath room is not maintained properly. The fittings and accessaries are very old and needs overhauling.

    Travel Month: May 2024

    Room: Superior Double Bedded Room

    3.0

    Not so good, as compared value / cost

    anurag d.solo

    Facilities to be improved and food quality also, in this cast more option are available near by area

    Travel Month: May 2023

    Room: Superior Double Bedded Room

    1.0

    Worst quality hotel at a higher price.

    mrinal s.

    Very pathetic hotel. Staffs behavior is very disrespect. They only want money for every purpose. Provided only 2 feet wide bed for a person which is too small. The bathroom is dirty and bad smelled. Air conditioner not working properly. Do not waste your money booking this hotel.
    Very Pathetic Hotel. Dirty room & toilet. The very small bed even not suitable for a single person to sit. Do not waste your money booking this hotel. Staffs are stupids.

    Travel Month: Jun 2018

    Room: Single Room

    4.0

    Good hotel but AC quality poor

    ajay.couple

    Good hotel, staff well behalf, room cleaningness need to improved and AC quality must improved.

    Travel Month: Feb 2018

    Room: Double room superior

    3.0

    Hotel is in market that's benefit rooms smelling

    suraj s.solo

    Hi everyone. Two days I spent in shalimar Hotel. Not a good experience hotel is good for location there is no lift facility rooms smelling. Small cockroach moving on bed. First you see the room then stay

    Travel Month: Jul 2017

    Room: Double room superior

    1.0

    Very poor facility

    prateek b.solo

    Hotel room look more like hostel room with very poor ambience. No lift facility which is quite a surprise, never saw a hotel with no lift. Rooms are also not maintained properly. Bathroom is old and small. Over all won't recommend any one to stay there.

    Travel Month: Jun 2017

    Room: Standard Single Room

    1.0

    Nothing to highlight

    amit.solo

    Not good hotel at all, I stay here only for its location. Rooms are very poorly maintained and very much old. Food and everything else is very expensive. Charges are like five star but no taste. All waiters all the time seek money from you as a tip. No value for money.

    Travel Month: Jun 2017

    Room: Standard Single Room

    5.0

    Fantastic stayplace in heart of city

    rakesh.solo

    Centrally located. Transportation very easy and 24 hrs available. Room very clean and service excellent. Staff very friendly and helpful. All variety of veg and non veg food available which is tasty $

    Travel Month: May 2017

    Room: Standard Single Room

    3.0

    Good location

    shishir.couple

    Location of the hotel is very good, it is near to metro, main market You can easily catch your bus. Room facility Room service is not so good Hotel food is very expensive It's my suggestion that take your lunch and dinner outside One more thing room shown in picture is different and room I got Is different.

    Travel Month: Jun 2017 (6-Night Stay)

    Room: Double room superior

    3.0

    Good location but room is very small

    murugavel k.solo

    Location is good since its located in center of the city room is very small and old look service is Okey no lift service, For business people it's good location and you can get outside good Kolkata local food.

    Travel Month: Jun 2017

    Room: Standard Single Room

    2.0

    One of the worst hotel

    dipen.group

    One of the worst hotels in Calcutta, never stay here free. The receptionist was very rude, though I had booked the hotel through makemytrip, he made me wait telling that he didn't agree for the price that MMT had quoted me.

    Travel Month: May 2017

    Room: Double room superior

    5.0

    Hotel was too good.

    vishal.solo

    Hotel was too good. However they were not giving the water .. I called them 5 times still no water in room .. Overall it is good .. Hoverver all staff was expecting some tips. Location of the hotel is good. Facilities were good. Value for the money is there. Service was OK. Cleanliness was very good.

    Travel Month: May 2017

    Room: Double room superior

    3.0

    Room is good & excellent location

    rajendra m.family

    Room is good, but extra bed was not provided, which was included in the tariff by MMT. Location is excellent as it is situated near to the new market. It's good for both a overnight stay or you are on a tour with your family and friends to the city. Food is not that good with respect to the price.

    Travel Month: Apr 2017

    Room: Double room superior

    2.0

    Its below average

    anas m.solo

    Room was not as per MMT website. Room is not neat and clean. AC is 3rd class, if its on for entire day, it will not chilled. Manager behavior is not at all good. Only location is good, I never recommended any body to his hotel. As per money hotel is not up to the mark.

    Travel Month: May 2017

    Room: Standard Single Room

    4.0

    Excellent location. Dharmatala, park street New

    partha s.group

    Excellent location. Dharmatala, park street New market all are very closer. About 500 meters Eden garden & raj vabhan. Rabindra sadan, Victoria memorial hall & (P. G HOSPITAL) near about 3km. I decided I must be stay in future again & again.

    Travel Month: Apr 2017

    Room: Regular Room

    4.0

    Very good location, good service,

    ashutosh k.group

    Clean & comfortable room, good location, good food. Saff behaviour was also very good it was my best trip by make My trip. I am very thankful to "make My trip" for help choosing this hotel and make my trip awesome.

    Travel Month: Apr 2017

    Room: Regular Room

    5.0

    Overall excellent

    shashi b.group

    Hotel is at prime location in Kolkata. Room service and cleaning is best. Overall a good hotel to stay. Hotel is near dharmatala heart of city. Staff is well-mannered & of well behaviour also. All facilities are okay.

    Travel Month: Jan 2017

    Room: Regular Room

    1.0

    Location is very good but

    surender.solo

    Location is very good but found odour in the rooms. Also rooms were little bit small in size. Staff behaviour was very good and the food quality was very good but the price was on higher side. Service was good and very pleasant. Room was little small. Location is very good, best thing is that hotel is near by Esplanade metro.

    Travel Month: Dec 2016

    Room: Regular Room

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