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You are booking hotel for more than 30 days
New Market Area, Kolkata | 2.2 km drive to Esplanade Metro, Kolkata
98 Ratings, 48 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property shines with its warm hospitality and helpful staff, making guests feel right at home. Clean rooms and well-maintained washrooms have received positive feedback, alongside its budget-friendly pricing. The location is another highlight, being easily accessible and near popular spots like Sealdah station and local markets. While some guests noted the lack of attached bathrooms, the overall experience has been satisfactory with good service and comfortable stays.
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Terrible Stay
Room condition very good but bathroom water problem
Room: Family Room Non-Attached Toilet Ac
Excellent Stay
Room & Bathroom was neat and clean. We were 3 persons. But they have given 3 single bed where 5 peoples can easily adjust. Very good service at all. So excellent.
Room: Family Room Non-Attached Toilet Ac
Shaw Guest House Kolkata has replied on Mon Sep 01 07:18:00 IST 2025
Dear Nihar, Thank you for choosing to stay at our property and providing your honest feedback. It is our pleasure to have hosted you at our guest house and knowing that your experience was a memorable one truly makes our day. We appreciate you taking the time to share your feedback. Best Regards, Shaw Guest House.
DON'T BOOK THIS GUEST HOUS
Staying in the guest house is really terrible. No food available. No cook available. When we reached the guest house, they sprayed a room freshner which was really bad perfumed. And the location is so remote. No restaurants nearby and no proper shops available. Guests need walk around 2-3 km for proper shop and restaurants. Room was clean, but bed and bedsheets are dumpy. At the time of checkout, they told us that we made some dirt on the bedsheets and they charged 1000 rupees for that. I stayed in many hotels but no one charged for making a 1cm dirt on bedsheets. So unfair so rude. I strongly recommend not to stay in the guest house.
Room: Family Room Non-Ac|Family Room Non-Attached Toilet Ac
Shaw Guest House Kolkata
Dear Kanak Das, Thank you for sharing your feedback. We regret to hear that you were unhappy with certain aspects of your stay. However, we would like to clarify a few points in light of your review. Firstly, regarding the ₹1000 charge – this was applied solely due to the damage caused to two of our bedsheets during your stay. Unfortunately, the condition of the linen after your checkout made them unusable for future guests, and as a hospitality provider, we must maintain proper hygiene and standards. This is a standard policy, and all guests are held equally accountable to ensure a pleasant experience for others. As for your other claims: •A food menu is clearly provided in each room, and our kitchen remains operational during standard hours. If there was any issue in placing an order, it would have been addressed promptly had it been brought to our attention. •Regarding the location, we are situated in a peaceful and accessible area. There are several local shops within a 5–10 minute walking distance, and many of our guests have appreciated the convenience and quiet surroundings. We strive to maintain transparency, fairness, and good service to all our guests.
Terrible Stay
Stay in the guest house is really terrible. No food available. No cook available. When we reached the guest house, they sprayed a room freshner which was really bad perfumed. And the location is so remote. No restaurants nearby and no proper shops available. Guests need walk around 2-3 km for proper shop and restaurants. Room was clean, but bed and bedsheets are dumpy. At the time of checkout, they told us that we made some dirt on the bedsheets and they charged 1000 rupees for that. I stayed in many hotels but no one charged for making a 1cm dirt on bedsheets. So unfair so rude. I strongly recommend not to stay in the guest house.
Room: Family Room Non-Attached Toilet Ac
Shaw Guest House Kolkata
Dear Kanak Das, Thank you for sharing your feedback. We regret to hear that you were unhappy with certain aspects of your stay. However, we would like to clarify a few points in light of your review. Firstly, regarding the ₹1000 charge – this was applied solely due to the damage caused to two of our bedsheets during your stay. Unfortunately, the condition of the linen after your checkout made them unusable for future guests, and as a hospitality provider, we must maintain proper hygiene and standards. This is a standard policy, and all guests are held equally accountable to ensure a pleasant experience for others. As for your other claims: •A food menu is clearly provided in each room, and our kitchen remains operational during standard hours. If there was any issue in placing an order, it would have been addressed promptly had it been brought to our attention. •Regarding the location, we are situated in a peaceful and accessible area. There are several local shops within a 5–10 minute walking distance, and many of our guests have appreciated the convenience and quiet surroundings. We strive to maintain transparency, fairness, and good service to all our guests.
Ok
Wash room need to attach. Finally the service is Wash room need to attach. Finally the service is well
Room: Family Room Non-Attached Toilet Ac
Shaw Guest House Kolkata has replied on Fri Jul 11 07:21:30 IST 2025
Dear sumit, Thank you for sparing your valuable time to share feedback of your experience with us. Please be assured that we value all our guests' feedback, this is really very important to us. Best Regards, Shaw Guest House.
Excellent Stay
Nice place to stay near sealdah railway station. Owner and staff are very helpful, rooms are comfortable and bathrooms are overall clean. Stay here if you want
Room: Double Room Non Ac
Shaw Guest House Kolkata has replied on Thu Jun 19 22:18:50 IST 2025
Dear Amiya, Thank you for choosing to stay at our property and providing your honest feedback. It is our pleasure to have hosted you at our guest house and knowing that your experience was a memorable one truly makes our day. We appreciate you taking the time to share your feedback. Best Regards, Shaw Guest House.
Very good stay, value for money stay
Room was super clean, good in size, bathroom was clean and good in condition. Stuff behavior was good. Overall all things was very good and I am satisfied.
Room: Double Room Ac
Shaw Guest House Kolkata has replied on Fri Jul 11 07:23:23 IST 2025
Dear Rahul, Thank you for choosing to stay at our property and providing your honest feedback. It is our pleasure to have hosted you at our guest house and knowing that your experience was a memorable one truly makes our day. We appreciate you taking the time to share your feedback. Best Regards, Shaw Guest House.
Comfortable stay
Nice hotel, nice behavior of staff
Room: Double Room Ac
Shaw Guest House Kolkata has replied on Wed May 28 14:07:51 IST 2025
Dear Deepanjan, Thank you for taking the time in giving us a rating for your recent stay with us. We are pleased to know you had a pleasant stay and that the services were up to your expectations. We look forward to welcome you back on your next visit to our property. Best Regards, Shaw Guest House.
Excellent Stay
The room facilities and staff co operation was great
Room: Family Room Ac
Shaw Guest House Kolkata has replied on Thu May 22 20:46:54 IST 2025
Dear Muskan Jalani, Thank you for taking the time in giving us a rating for your recent stay with us. We are pleased to know you had a pleasant stay and that the services were up to your expectations. We look forward to welcome you back on your next visit to our property. Best Regards, Shaw Guest House.
Terrible Stay
Extremely bad. Room was smelly. Linens were not clean. I booked for two days but stayed there for one hour only in total. Wont suggest anybody. Location was also improper.
Room: Double Room Non Ac
Shaw Guest House Kolkata has replied on Fri Jul 11 07:26:14 IST 2025
We take all guest feedback seriously, and we would like to assure you that we have taken note of your concerns. It is our priority to provide a comfortable and enjoyable experience for all our guests, and we are truly sorry that we fell short in this instance.
Average Stay
Room was not clean properly there was not a tea table for eating
Room: Double Room Non Ac
Shaw Guest House Kolkata has replied on Fri Jul 11 07:26:46 IST 2025
We take all guest feedback seriously, and we would like to assure you that we have taken note of your concerns. It is our priority to provide a comfortable and enjoyable experience for all our guests, and we are truly sorry that we fell short in this instance.
Good Stay
Fine, good to stay well behaved clean bathroom are good cheaper to stay well localisation nice
Room: Double Room Non Ac
Shaw Guest House Kolkata has replied on Fri May 23 18:55:32 IST 2025
Dear Bela, Thank you for taking the time in giving us a rating for your recent stay with us. We are pleased to know you had a pleasant stay and that the services were up to your expectations. We look forward to welcome you back on your next visit to our property. Best Regards, Shaw Guest House.
Excellent Stay
Service provided very well. Property is as shown in the app. Well mannered hotel staff
Room: Double Room Non Ac
Shaw Guest House Kolkata has replied on Fri May 23 18:56:11 IST 2025
Dear md s, Thank you for taking the time in giving us a rating for your recent stay with us. We are pleased to know you had a pleasant stay and that the services were up to your expectations. We look forward to welcome you back on your next visit to our property. Best Regards, Shaw Guest House.
Good Stay
so far so good. the property is good. just like staying in our own home. but the staff didn't give us one extra minute to check out. i asked them to give us extra 30 minutes before check out so that we can have a walk outside the beautiful Kolkata Entellay market. but the staff ferociously and rudely refused our request and asked us to check out and put our bags outside of the room and go to walk. we did like that. that is totally unacceptable and unethical. in some hotels they give us atleast one hour to check out. they have to listen and relax it a bit and respect it's customers. otherwise it's a good family hotel. the room attendants are good. they are not there always. they come in the morning hours only. but ok.
Room: Family Room Non-Attached Toilet Ac
Shaw Guest House Kolkata has replied on Fri May 23 18:56:49 IST 2025
Dear Stephen, Thank you for taking the time in giving us a rating for your recent stay with us. We are pleased to know you had a pleasant stay and that the services were up to your expectations. We look forward to welcome you back on your next visit to our property. Best Regards, Shaw Guest House.
Average Stay
It was decent but not very good. Position was excellent. House keeper was good enough. Not bad but expected a little bit more.
Room: Double Room Non Ac
Shaw Guest House Kolkata has replied on Wed Jun 18 09:58:06 IST 2025
Dear AVERAGE, Thank you for taking the time in giving us a rating for your recent stay with us. We are pleased to know you had a pleasant stay and that the services were up to your expectations. We look forward to welcome you back on your next visit to our property. Best Regards, Shaw Guest House.
With no other options you can go ahead with this
Ok for a night stay, room without attached bathroom is a challenge this should be addressed by guest house owner. In the mid of night walking out of your room to your dedicated private wash room which is 20 mts away
Room: Family Room Non-Attached Toilet Ac
Shaw Guest House Kolkata has replied on Fri May 23 18:57:58 IST 2025
Dear Guest, Thank you for taking the time in giving us a rating for your recent stay with us. We are pleased to know you had a pleasant stay and that the services were up to your expectations. We look forward to welcome you back on your next visit to our property. Best Regards, Shaw Guest House.
Nice stay
Room and washroom were well cleaned but the only issue is that people are unaware about the location around the city
Room: Family Room Ac
Shaw Guest House Kolkata has replied on Sun Dec 15 19:31:30 IST 2024
Dear Deepak, Thank you for choosing to stay at our property and providing your honest feedback. It is our pleasure to have hosted you at our guest house and knowing that your experience was a memorable one truly makes our day. We appreciate you taking the time to share your feedback. Best Regards, Shaw Guest House.
Solo travel review
So i stayed in a single adult ac room for 3 nights. The room doesn't have an attached bathroom. You are provided your own private bathroom (you can lock the bathroom after use and keep the key with you) outside your room in the verandah. Let's review. Pros: complete privacy in your room, geyser available, overall cleanliness is very well maintained cons (need to improve) poor quality of the towel, tv remote not working properly, no provision for hanging clothes final comments: overpriced for the facilities offered; need to show more hospitality to guests; may not seem romantic for couples; good stay for solo travelers. Rating 4/5
Room: SINGLE ROOM NON-ATTACHED PRIVATE BATHROOM AC
Shaw Guest House Kolkata has replied on Sun Dec 15 19:33:43 IST 2024
Dear MOHIT, Thank you for choosing to stay at our property and providing your honest feedback. It is our pleasure to have hosted you at our guest house and knowing that your experience was a memorable one truly makes our day. We appreciate you taking the time to share your feedback. Best Regards, Shaw Guest House.
Nice
familyExcellent hospitality, good behaviour of staff and their dedication nice stay overall good experience
Room: Family Room Ac
Shaw Guest House Kolkata has replied on Fri Dec 13 21:51:09 IST 2024
Dear Arunkumar, Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our guest house. Your kind feedback is a testimony to the fact that we were successful in our endeavours. Thank you once again and we look forward to your future visits to our hotel. Warm Regards, Shaw Guest House
R
Room was clean and good as location and stuff behavior as also good, bathroom also clean and good, good for the stay
Room: Double Room Non Ac
Shaw Guest House Kolkata has replied on Sun Nov 10 07:31:17 IST 2024
Dear Atanu, Thank you for taking the time in giving us a rating for your recent stay with us. We are pleased to know you had a pleasant stay and that the services were up to your expectations. We look forward to welcome you back on your next visit to our property. Best Regards, Shaw Guest House.
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