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You are booking hotel for more than 30 days

Review Of Sheratone - A Luxury Hotel0123401234

Near Mount Abu Bus Stand, Mount Abu | 10 minutes walk to Nakki Lake

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • GROUP
    2.3

    Average

    13 User Reviews and 17 Ratings

    Location2.3

    Cleanliness1.9

    Room1

    Food2.6

    Value for Money1.6

    Hospitality2.7

    Sort By:

    Guest Reviews

    Our family stay

    Rated 5.0 by Rajan Romy Antony . Family Traveller . Jan 29, 2021

    We really enjoyed the hotel owners and staff hospitality and their eagerness to serve us, when ever we would return to the hotel the lobby attendant would come and ask us if we need anything, now days even five star hotels don't give such service as they have cut their staff and i did experience it myself. Finally i can can that the hotel is underrated. Fabulous experience
    Clean and maintained to 5 star standards, personal touch of the owners presence to check everything showed a great aspect of hospitality standards

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    Sheratone - A Luxury Hotel has replied on Nov 10, 2021

    Dear sir thank you for your review and we are all so pleased that you enjoyed all aspects of your stay. We are grateful for your kind words of appreciation for our service, hospitality and location. Our team does strive to deliver exemplary service and thank you for recognizing t... Read more

    Food

    Rated 5.0 by Rakesh prajapati . Family Traveller . Apr 28, 2019

    Food was good and safe is very cooperative

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    Sheratone - A Luxury Hotel has replied on Dec 03, 2021

    Dear sir/madam, we are so thankful to receive your reviews and ratings. We are happy that we were able to create such a nice experience for you and also a memorable stay with us. We hope you visit us again for another joyous experience. Have a nice day! Read more

    Very good eperience

    Rated 4.0 by Karan Ayar . Couple Traveller . Jul 06, 2022

    We stayed their for two days, we reached early in the morning and our check-in time was late but, hotel staff provided us one temporiry room which was also good for some time rather to keep waiting us in reception area and as soon as our room get ready they provide us our pre-booked deluxe room it was very good. Overall it was very good experience. Thanks and keep it up.

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    Hotel sheraton

    Rated 3.0 by shailesh parikh . Couple Traveller . May 15, 2022

    Service is poor. Tarrif is high in comparison to the facilities offered. No restaurant in the hotel. Food is available only as a room service and that too take lots of time.

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    Room

    Rated 2.0 by shobhit Vijay . Family Traveller . Nov 24, 2019

    In case of room. No dustbin, old normal television, furniture incomplete, tiles at bathroom break. Paint of wall poor. Totally terrible experience

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    Average location and service

    Rated 2.0 by Faiyaz Polara . Group Traveller . Jul 25, 2017

    Worst service and rooms Hotel was conjested, expensive according to money and facility! Will not stay there in my life !! Will not suggest to anybody !!! Not value for money !!! Staff was not cooperative

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    Terrible Stay

    Rated 1.0 by Naresh upadhyay . Family Traveller . Aug 15, 2023

    Reception manager rudlibehve and not satisfactions all safe next time not staying in hotel.

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    Very poor services and rooms was not as per deal done with make my trip

    Rated 1.0 by bijal Gandhi . Family Traveller . Mar 07, 2020

    The rooms which we have choice was not as per that and rooms which was given was bad after one day stay I got the other room breakfast I have to beg for.

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    Pathetic rooms and service

    Rated 1.0 by Harshil Akhani . Jan 16, 2020

    Bad experience. Room pictures shown while online booking is different than allotted ones. While booking hotel has only 1 category of room and after check-in room allotted were in really bad condition. Upon inquiring the same counter guy said the better rooms are of higher price and you have to pay more where as the rooms were booked only by checking online. In the morning when reached for breakfast, staff was clueless for complementary breakfast in package. Took more than 25 mins to decide what should they gave us. Service was absolutely slow and no proper answer were given by restaurant staff or hotel booking staff. Will definitely not recommend staying in this hotel.

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    Terrible Stay

    Rated 1.0 by ashish nayak . Couple Traveller . Nov 24, 2019

    Not good hotels room and not deluxe room only classic room.

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    Don't Get Trapped

    Rated 1.0 by Nitin Gupta . Group Traveller . Jan 13, 2018

    This is the worst hotel I have experience. I have booked this hotel during my new year visit. When we reached there the owner showed us the room and it's too dirty no one can't even imagine. When we told this that we don't need this room he told us if you want better room you need to pay extra. We are four guys and at the time of check-in they have provided a room with 3 bed which are stinking and matresses are dirty with spots in them. Blankets are even very horrible completely torn. Never Visit.

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    Worst experience

    Rated 1.0 by Tejash Parikh . Family Traveller . Oct 25, 2017

    Worst place not value for money. The rooms are third class category Don't go for it. Very expensive room. Location is good. Exterior is good but rooms are very old. TV is not working and quite old So don't go

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    Very rude behaviour.

    Rated 1.0 by Shraddha . Couple Traveller . May 19, 2017

    Very rude behaviour by the owners. Highly priced. Not recommended. Avoid booking here. Bad experience. They so not consider online bookings. MMT ... Do not list this hotel on your site if there is no contratct.

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