Review Of ShreeSuites Ooty

Location

The location of the property was highly appreciated by the guests. It was easily accessible and in a peaceful and calm environment. The property was located near most of the tourist attractions and provided a beautiful view of the surroundings. Guests found the location to be convenient and ideal for a relaxing stay.

Cleanliness

The cleanliness of the property was highly appreciated by the guests. The rooms and sheets were clean and well-maintained. However, some guests found unused items dumped in the rooms and dining area. The bathrooms were also clean, but some guests faced issues with the stinking smell. Overall, guests found the property to be well-maintained and clean.

Staff

The staff of the property received mixed reviews from the guests. Some guests found the staff to be friendly and helpful, while others found them to be unresponsive and uncooperative. Some guests faced issues with the caretaker not being bothered about the customers and not providing basic amenities like towels and soaps. However, some guests found the maintenance guy to be helpful and attentive. Overall, the staff of the property needs improvement in terms of responsiveness and customer service.

Amenities

The amenities provided by the property were appreciated by the guests. The property had a well-maintained kitchen and basic amenities like gas cooker and water can were provided. However, some guests faced issues with the wifi strength and the lack of entertainment options like DTH connection on the TVs. Overall, guests found the amenities to be satisfactory and well-maintained.